Love this app
Response from developer
Hi 您好,感謝您對 Kono 電子雜誌的回饋與喜愛。若未來使用上有任何問題或建議,歡迎隨時來信 support@thekono.com,我們會盡力提供協助,謝謝您。:)
一杆打尽所有精彩杂志,太优秀了!(希望英文刊物多一点,TIME,NEWYORKER,etc)
こんなアプリを待ってました!
これからも使い続けます!よろしくお願いします!
Response from developer
Hello! Thank you for enjoying our app for learning Chinese! We'll keep striving to offer a wide range of magazines. If you have any questions or suggestions, don't hesitate to get in touch with us at support@thekono.com. =)
雑誌が少ない
Response from developer
Hi, thank you for your suggestion. We're always working hard to add more magazines. If you have any recommendations, please don't hesitate to let us know at support@thekono.com. We'd love to hear from you and keep improving our selection. Best, Nicole
Translate how?
Response from developer
Hi, thanks for your review. Due to copyright reasons, Kono Magazine doesn't have a translation feature on the app. If you have other questions, please feel free to email us at support@thekono.com. Thank you! =) Nicole
为什么取消了6个月订阅
請停止點擊換頁
Response from developer
Hi 您好,很不好意思讓您有不好的使用體驗,已經將您的建議轉達給開發部門參考,建議再針對翻頁功能做測試與調整。若有其他問題或建議,也歡迎您再來信 support@thekono.com 告訴我們。Best, Nicole
更新後開不了雜誌
Love this!
Response from developer
Thanks for your support. We really appreciate it. If there's any problem please feel free to let us know.Here's our email: support@thekono.com. And we will assist you as soon as possible. Thanks again and hope you enjoy reading. Silver
小圖模糊
Response from developer
您好,向您說明:我們正在修復這項問題,但需要比較多時間來調整,原因是當圖片解析度提高,app運行的速度可能會隨之下降,因此需要時間測試其中的平衡。如果遇到圖片太過模糊而影響閱讀的話,也歡迎您來信support@thekono.com,我們也許能協助優先處理該篇文章:)Nicole
希望換頁的手勢可以換一個
Response from developer
Hi res0901, 感謝您的建議,我們會將您的意見紀錄後轉達給負責部門,希望未來有機會讓此項功能新增到Kono的服務中。謝謝您。 BR, Nicole
操作上方便、簡單
Response from developer
您好: 很謝謝您的留言,也感謝您的支持:)團隊會繼續努力以開發更好的產品及使用體驗,若有任何想法或建議歡迎您隨時來信:support@thekono.com,我們會儘速回覆。再次謝謝您的支持與愛護,新年快樂!Silver
Annoying
Response from developer
Hello, Thanks for reaching out of us. If user logs in two different accounts on different devices, he/she may restore purchase after logging in every time. We need your assistance to check if there's two FB accounts or one is email and the other is FB account. And please feel free to contact us on email: support@thekono.com. We will assist you as soon as possible. Thank you so much. Silver
Excellent resource
Response from developer
Dear User, Thanks for supporting and we really appreciate this. Kono team will never give up on improving our product. So if you have any feedback please feel free to contact us. Here's our email: support@thekono.com. Thanks & Best, Silver
Download very snow or 0% forever
Response from developer
Hello, Thanks for reaching out of us. For further confirmation, we need your assistance to provide info below and email to : support@thekono.com 1. Where did you user Kono APP? (Please provide your country) 2. Did you use VPN? 3. How many magazines did you download in the same time? 4. Did you use other APP when downloading magazine? Once receiving your reply we will help you as soon as possible. Thanks for the patience and support. Silver
特别喜欢这样的app
非常棒!
Response from developer
您好: 謝謝您的喜歡:)更謝謝您推薦的雜誌,負責部門表示會繼續與出版社洽談此類雜誌。再次謝謝您的回饋,有其他需要協助的部分,都歡迎截圖來信support@thekono.com,我們會儘速提供協助,謝謝您:)Silver
好像在大陸下架了,無法續年費
What a fantastic app!
Response from developer
Hi Matthew, thanks for your comment and supporting. We really appreciate it. If there's any problem, please feel free to let us know and we will try our best to assist you. Thanks again and hope you enjoy reading. Silver
日雜太少
Response from developer
您好:謝謝您的回饋,我已將您推薦的日版vivi, popteen, scawaii雜誌轉知負責部門,同仁表示會持續與出版社洽談此類清單,以帶給讀者更豐富的閱讀體驗。再次謝謝您的回饋,若有其他問題與建議,也都歡迎來信support@thekono.com,我們會盡快提供協助:)Silver
