Koola agent

Koola Agent is the operational app for agents who support order fulfillment in the Koola network. The app helps agents manage assigned orders, follow fulfillment progress, and support customers during pickup or handoff. Agents can view order details, track order status, and help ensure a smooth fulfillment experience. Features include: • View assigned orders • Access order details • Track fulfillment progress • Support customer pickup and handoff • Work with Koola Point and Mobile Agent flows • Help complete order collection through the app workflow Koola Agent is intended for approved Koola agents only.