Medical premium claim
Easy to file
New App Needed
Flat out awful app. Constantly have to set up face ID & change my password.
Doesnt even work
Doesnt show balance doesnt show my cards what is the point of this app?
Horrible service
Top to bottom, some of the worst customer service you can receive. Your employees are lazy, incompetent and apathetic to their patients and customers. I cannot wait to switch from Kaiser to another provider during open enrollment.
Medical premium claim
Easy to file
Worst app ever
Security levels of Fort Knox
Horrible app
Horrible app just like the hospital. To many bugs and absolutely no customer support. I only use this because I have to.
Easy to Use
Good app
So easy to use!
I love this app because I am able to easily see my HSA account and submit claims.
9 days is Way Too long for funds to clear
Why do I have to wait 9 days after you receive the funds from my bank via ACH to have them clear and be available?? Ridiculous
Needs improvements
We’re unable to add, remove, replace old attachments to a claim. It makes it difficult to properly attach and organize the requested documents. We’re also unable to edit claims. It’s difficult to ensure everything is accurate. Also, can’t see if miles were added in a previous claim.
Balance tracker
Easy to use. Straight forward
Kaiser and FSA accounts
Kaiser will not use your FSA first for payments. You have to watch them carefully. It’s like they are playing a game with you to try to keep that money because they know it does not roll over or get refunded. When I have time I am going to file a complaint with their regulator. If you are also having this problem I encourage you to file a complaint as well. Stop the grift!
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So easy
Easy to submit claims. Accepts photos and documents.
Easy to use
Nice basic app
Poor communication
Poor communication
Easy
Love the app!
Horrible design
Worst app in the world. Klunky and laggy.
Kaiser Balance tracker
This has exceeded my expectations as it is simple to use and file claims from home. Very happy customer here. I would recommend this app.
Medical premium claim
Easy to file
