KrispCall User Reviews

Customer Experience

Positive experience31.0% of reviews
Neutral7.1% of reviews
Negative experience61.9% of reviews

~ Based on 42 written reviews from the US App Store.

Is KrispCall Safe?

KrispCall: Second Phone Number does not appear safe based on available data. AppsHunter Safety Score for KrispCall is 47/100.

This assessment is based on 54 user ratings, with an App Store average of 1.9/5.

Safety Analysis

22.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
74.1% of ratings point to a risky experience

~ Based on 54 App Store ratings for KrispCall.

Is KrispCall Legit?

KrispCall: Second Phone Number appears legitimate, with a few gaps. AppsHunter Legitimacy Score for KrispCall is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Telephone Calls Work

Telephone works. But I struggle with sending SMS messages and sending attachments and links. So it doesn’t really replace a cell phone.

So I don’t recommend it until they fix the texting. And they told me they could fix it, but it cost me a huge amount of money. By upgrading. So for that reason, I don’t recommend it.
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fuxk

Don't waste your time on this.

This App is a Terrible Experience

I feel robbed of $39 and have not used it not once for a single message! It forces you to pay $24 for the local Kenyan number, then tell you that you need a local address with the ID in order to use the number! There’s no refund. The app fails on many levels but most of all it is not intuitive. Gosh I got suckered!
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Response from developer

We are really sorry to hear about the issue with your number activation. Generally, if a number hasn’t been activated, we do provide a refund, and we also have a 14-day subscription refund policy. Even if that period has already passed, we still review the case and issue a refund as long as the service hasn’t been used. For us to proceed, please email refund@krispcall.com with your detailed information, and our team will make sure your refund is processed as quickly as possible.

Great software if it wasn’t so buggy

I really want to love this software but there’s still a lot of bugs they need to figure out.

Sometimes the audio doesn’t work when a call is answered on the phone. Sometimes it doesn’t let you stay logged into both mobile and desktop at the same time. It constantly logs you out of the mobile app, then it doesn’t autofill the login with password manager and it always requires 2 factor authentication.

There’s definitely a lot of great features and when it works, it’s an awesome software. Just needs some work.
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Response from developer

Thank you for sharing your detailed feedback. We’re glad to hear that you enjoy the features of KrispCall when it’s working smoothly, and we sincerely apologize for the issues you’ve experienced. Our team is actively working on improving audio reliability, multi-device login, and the mobile app experience, including login and 2FA flows. Your insights help us prioritize these improvements, and we hope your future experience with KrispCall will be seamless.

Don’t do what I did

Don’t sign up and pay money because you won’t get it back. The user interface is klunky and not user friendly.

Response from developer

We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our support team at https://krispcall.com/contact-us/. They will be happy to assist you and help resolve any issues.

Wrong Advertising

It’s advertised that you can receive OTP/OTVCs with this platform, but then get told it depends on the company policies if they accept the number or not. Paid money due to false advertising and still cannot receive an OTVC. And no way to get a refund apparently.

Not working

Forward call not work

Response from developer

Dear Dean Parisien, we're really sorry to hear you're having trouble with the call forwarding feature. Please contact our support team directly through the in-app chat. We'd be happy to help you get this resolved!

Not reliable

The quality of the call are very patchy and unreliable.
Used for two months and now want to terminate the subscription.

Do not recommend

They say that you can have virtual number, yes but Turkey number not.

Horrible

Horrible experience

Scam big time

Scam

Refusing to close my account and charging me for nothing

Avoid them- I have tried for months to close my account and was ignored only to see a deduction of the subscription from my credit card

Garbage

Don’t waste your money, I paid for the service $15, then purchased a phone number $21. I got a receipt for both, however in the system while it showed I purchased a phone number, it didn’t assign it to me. Furthermore it wasn’t even the phone number I selected.

The app is clunky and just a mess.

SCAM! SCAM! SCAM!

Stay away!!!

I had an absolutely terrible experience with this company. First, they made me pay upfront for a phone number—no small fee, mind you—and only after I’d paid did they suddenly start demanding additional personal information. Nothing about this process felt transparent or trustworthy. They promised a simple, straightforward service, but the second they had my money, they turned the whole thing into a complicated, shady ordeal. I’m left feeling ripped off and frustrated. Save yourself the headache and find someone else. This place is nothing but a scam.
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Response from developer

Hello Beand1p, We understand your frustration, and we’d like to clear up any confusion about how KrispCall works. Our minimum subscription fee starts at $15 per user per month, which includes $1 calling and SMS credits, along with one free number from the USA or Canada to help you get started. For security reasons, every new account starts in a limited state until KYC verification is completed. This step ensures our platform remains safe and trustworthy for all users. If you’re purchasing a number outside the USA or Canada, additional documentation may also be required due to country-specific telecommunication regulations. We’re committed to transparency and want to assure you that these measures are in place to protect our users. If you’re still within the 14-day refund timeframe and have decided not to proceed, please contact us at support@krispcall.com, and we’ll gladly assist. Thank you for trying KrispCall, and we hope this clarifies the process for you!

Don’t get screwed

This subscription service was a total waste of money . I couldn’t get a Hong Kong Number like it was advertised. Felt robbed …

Response from developer

Hello Vasanserca901, We’re sorry to hear about your experience and would like to clarify a few points. KrispCall does provide Hong Kong numbers; however, obtaining them requires specific documents in compliance with Hong Kong’s telecommunication regulations. Additionally, please note that our subscription includes one free number from the USA or Canada, along with calling and SMS credits. Hong Kong numbers, or numbers from other countries, require extra credits to purchase. Upon reviewing your feedback, we couldn’t locate an account under your name. If you experienced any issues during the process, please reach out to our support team at support@krispcall.com, and we’ll be happy to assist you further. Thank you for bringing this to our attention.

SCAM SCAM SCAM

Do not fall for this Stupid Scammers. YOU WILL KEEP PAYING AND YOU WONT GET ANY SERVICE.
You pay $15 monthly at First , then you will pay $6 For the number , then after paying twice, this foolish scammer will then banned your account then tell you to recharge and buy credits . The Lowest Credit is Another $10. Please do not fall for this Scammers , you will keep paying and you won’t get the right service. I PAID ALL $31 and I am not able to use the number for anything . THEY ARE SCAMMERS ,YOU WILL KEEP PAYING AND YOU WONT GET ANY SERVICE FROM THEM .
THIEFS!!!!!!.
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Response from developer

Hi Femi, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like to clarify a few points: With our subscription, you receive a free number and $1 credit to get started, and any additional charges for numbers or usage are transparently mentioned on our website. Regarding the issue with your number being banned, we’d like to investigate further to understand what went wrong. Could you please share more details with us at support@krispcall.com as we couldn't find your information according to this review? We’re committed to providing quality service, and your feedback helps us improve. Let’s work together to resolve this!

Very poor customer service

Phone service was good but customer service is poor, credit balance as a top up in my account is not refunded and not sure if it's going to stay for me to use in the future. I may not come back with my current experience and will not recommend anyone I know as you guys ask customers to read fine print on the site instead of explaining before signing up for your service. I had a family emergency and had to rush back home , do you expect me to board the flight or keep reading your fine prints to understand your business? Keep your self in customers shoes before you offer any services, every customer is not the same and every one using your service is not on a pleasure trip. I am not being rude but this is my personal experience with your company.
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Great app and support

I have used it for awhile and everything worked really well. The sign up was quick. My UK number got verified quickly. Support really responsive and the app works well is user-friendly. I can send SMS message. I receive calls. I missed calls very happy.

Slow start but perfect ending

When I purchased the app. Payment and cost was not clear . Only Canada USA and Australian number you with voice sms and mail box. All other numbers are additional cost which they fail to mention. It took over a week to verify my documentation despite the 3 days they advertise. Nontheless they did give me a credit back and were really genuinely helpful. Now all works good and I’m happy with the service !
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KrispCall: Streamlined, Reliable Communication

KrispCall is a game-changer for clear, reliable calls. The user-friendly app lets me manage multiple numbers effortlessly. Features like call recording and analytics enhance my workflow. It's ideal for streamlined, effective communication, making remote meetings and international calls a breeze. Highly recommended!
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Response from developer

We're delighted to hear KrispCall has been such a game-changer for you! It's fantastic that you find our app user-friendly and effective for managing multiple numbers, with features like call recording and analytics enhancing your workflow. Thank you for recommendation!