Telephone Calls Work
So I don’t recommend it until they fix the texting. And they told me they could fix it, but it cost me a huge amount of money. By upgrading. So for that reason, I don’t recommend it.
fuxk
This App is a Terrible Experience
Response from developer
We are really sorry to hear about the issue with your number activation. Generally, if a number hasn’t been activated, we do provide a refund, and we also have a 14-day subscription refund policy. Even if that period has already passed, we still review the case and issue a refund as long as the service hasn’t been used. For us to proceed, please email refund@krispcall.com with your detailed information, and our team will make sure your refund is processed as quickly as possible.
Great software if it wasn’t so buggy
Sometimes the audio doesn’t work when a call is answered on the phone. Sometimes it doesn’t let you stay logged into both mobile and desktop at the same time. It constantly logs you out of the mobile app, then it doesn’t autofill the login with password manager and it always requires 2 factor authentication.
There’s definitely a lot of great features and when it works, it’s an awesome software. Just needs some work.
Response from developer
Thank you for sharing your detailed feedback. We’re glad to hear that you enjoy the features of KrispCall when it’s working smoothly, and we sincerely apologize for the issues you’ve experienced. Our team is actively working on improving audio reliability, multi-device login, and the mobile app experience, including login and 2FA flows. Your insights help us prioritize these improvements, and we hope your future experience with KrispCall will be seamless.
Don’t do what I did
Response from developer
We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our support team at https://krispcall.com/contact-us/. They will be happy to assist you and help resolve any issues.
Wrong Advertising
Not working
Response from developer
Dear Dean Parisien, we're really sorry to hear you're having trouble with the call forwarding feature. Please contact our support team directly through the in-app chat. We'd be happy to help you get this resolved!
Not reliable
Used for two months and now want to terminate the subscription.
Do not recommend
Horrible
Scam big time
Refusing to close my account and charging me for nothing
Garbage
The app is clunky and just a mess.
SCAM! SCAM! SCAM!
I had an absolutely terrible experience with this company. First, they made me pay upfront for a phone number—no small fee, mind you—and only after I’d paid did they suddenly start demanding additional personal information. Nothing about this process felt transparent or trustworthy. They promised a simple, straightforward service, but the second they had my money, they turned the whole thing into a complicated, shady ordeal. I’m left feeling ripped off and frustrated. Save yourself the headache and find someone else. This place is nothing but a scam.
Response from developer
Hello Beand1p, We understand your frustration, and we’d like to clear up any confusion about how KrispCall works. Our minimum subscription fee starts at $15 per user per month, which includes $1 calling and SMS credits, along with one free number from the USA or Canada to help you get started. For security reasons, every new account starts in a limited state until KYC verification is completed. This step ensures our platform remains safe and trustworthy for all users. If you’re purchasing a number outside the USA or Canada, additional documentation may also be required due to country-specific telecommunication regulations. We’re committed to transparency and want to assure you that these measures are in place to protect our users. If you’re still within the 14-day refund timeframe and have decided not to proceed, please contact us at support@krispcall.com, and we’ll gladly assist. Thank you for trying KrispCall, and we hope this clarifies the process for you!
Don’t get screwed
Response from developer
Hello Vasanserca901, We’re sorry to hear about your experience and would like to clarify a few points. KrispCall does provide Hong Kong numbers; however, obtaining them requires specific documents in compliance with Hong Kong’s telecommunication regulations. Additionally, please note that our subscription includes one free number from the USA or Canada, along with calling and SMS credits. Hong Kong numbers, or numbers from other countries, require extra credits to purchase. Upon reviewing your feedback, we couldn’t locate an account under your name. If you experienced any issues during the process, please reach out to our support team at support@krispcall.com, and we’ll be happy to assist you further. Thank you for bringing this to our attention.
SCAM SCAM SCAM
You pay $15 monthly at First , then you will pay $6 For the number , then after paying twice, this foolish scammer will then banned your account then tell you to recharge and buy credits . The Lowest Credit is Another $10. Please do not fall for this Scammers , you will keep paying and you won’t get the right service. I PAID ALL $31 and I am not able to use the number for anything . THEY ARE SCAMMERS ,YOU WILL KEEP PAYING AND YOU WONT GET ANY SERVICE FROM THEM .
THIEFS!!!!!!.
Response from developer
Hi Femi, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like to clarify a few points: With our subscription, you receive a free number and $1 credit to get started, and any additional charges for numbers or usage are transparently mentioned on our website. Regarding the issue with your number being banned, we’d like to investigate further to understand what went wrong. Could you please share more details with us at support@krispcall.com as we couldn't find your information according to this review? We’re committed to providing quality service, and your feedback helps us improve. Let’s work together to resolve this!
Very poor customer service
Great app and support
Slow start but perfect ending
KrispCall: Streamlined, Reliable Communication
Response from developer
We're delighted to hear KrispCall has been such a game-changer for you! It's fantastic that you find our app user-friendly and effective for managing multiple numbers, with features like call recording and analytics enhancing your workflow. Thank you for recommendation!
