Suggestion
The app is very good and really helpful. It saves a lot of time because we can do many things directly from the app, which was not possible before. That’s why this app is very useful.
I also have a suggestion: it would be great if there were a section to store important documents like birth certificates, marriage certificates, and other files. If we could log in and access all our documents in one place, it would be much easier instead of searching for them every time. I know there is an option to download documents, but having a dedicated document storage section inside the app would be even better.
I also have a suggestion: it would be great if there were a section to store important documents like birth certificates, marriage certificates, and other files. If we could log in and access all our documents in one place, it would be much easier instead of searching for them every time. I know there is an option to download documents, but having a dedicated document storage section inside the app would be even better.
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Ksmart app taking the online challenge
One of the best apps available; it makes paying online easy and hassle-free.
Performance issue
Very slow while authorisation & otherwise also Performance & overall speed of application can be improved
Well built app
Kudos to the entire team who developed this application. Very user friendly and easy to explore and get things done.
Just an improvement part, when the file reaches the related official, he/she must put notes before an application is approved or rejected ( mainly for the reason for rejection) otherwise the main purpose of online compliant is defeated. We raise compliant after making few trips to the office and finally officials say that it’s not our issue and tell us to apply online so that the IT team shall take up the issue. Finally the compliant gets approved or rejected without knowing the reason for rejection. Then the same way we are forced to go to the office again to know the reason for rejection and further follow-ups leading to unsuccessful utilisation of online services
Thanks
Just an improvement part, when the file reaches the related official, he/she must put notes before an application is approved or rejected ( mainly for the reason for rejection) otherwise the main purpose of online compliant is defeated. We raise compliant after making few trips to the office and finally officials say that it’s not our issue and tell us to apply online so that the IT team shall take up the issue. Finally the compliant gets approved or rejected without knowing the reason for rejection. Then the same way we are forced to go to the office again to know the reason for rejection and further follow-ups leading to unsuccessful utilisation of online services
Thanks
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Opinion on ksmart
The existing data from Sanchaya Portal Service should have been uploaded in “ Ksmart”. This would have been much more easier to get the new system acquainted to public .
Thanks & Regards,
Hamzath Ali
Thanks & Regards,
Hamzath Ali
