KT Mobile User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral14.1% of reviews
Negative experience35.9% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is KT Mobile Safe?

KT Mobile appears safe based on user ratings. AppsHunter Safety Score for KT Mobile is 92/100.

This assessment is based on 2,185 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
3.8% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 2,185 App Store ratings for KT Mobile.

Is KT Mobile Legit?

KT Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for KT Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notifications

Nobody in company or owner ops are receiving notifications, if we do not look at the kt mobile app we do not know we have a load! Some drivers like this because they always don’t want to drive but others like myself find it very useful and we need the notifications back!

Always freezing

I cant even look at a load without this app freezing its so annoying man. I have to constantly close the app and open it up again to look at loads…

Can’t login

Useless app now, keep getting Login Error on my IPhone and I can’t login. I tried using WiFi and phone signal and neither worked, useless

Unable to log into the app

Ever since the new update occurred a few months ago, in addition of swapping division accounts (from Dry-Van to Refrigerated HAZMAT), and been assigned a new driver code assigned with and by the refrigerated division account manager. Since trying to log into the Knight Transportation Mobile App via iPhone, it keeps on giving me this newly weird error saying: “There was a problem signing in. Check that you have a strong cell signal or are connected to a Wi-Fi network, then try again.” I was able to get connected via my ZONAR tablet inside my tractor, but not for my iPhone for some unknown reason. Called my driver manager & HAZMAT account manager about it, and at first, the company’s MobileComm team did their best of fixing the issue(s). As I mentioned earlier, was able to log in on the ZONAR tablet, but not my iPhone. I’ve even updated both the iPhone and app, but to no avail ‘till this day.

All I ask for the behalf of not only myself, but to others who are also having this similar issue as I have, is that it needs of being able to fix this login issue that heavily involves with just a very strong Wi-Fi connection or cellphone signal.

The rating would’ve been higher if it wasn’t for the login issue, no hard feelings.

KR-2HACO
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Terrible

Unbelievably difficult to use. Looks very outdated. No thought or organization was put into this app. Just plain ugly.

Bugs or just broken

Colors on the loads don’t change anymore to reflect their status. Some macros don’t do what they should & most times load info doesn’t show up. Fix the dam app!!

KT APP IMPROVEMENTS

The KT App needs some improvements such as the following.

When I am driving I cannot adjust the GPS map to see upcoming exits and or hazards like sharp turns. It’s literally useless as a guide to the point where truckers do not even use it. We use our own GPS.

Also, when our DM’s send us messages we are not able to read them due to us driving. It’s not what Knight wants but at call us instead of sending a message when we are not able to receive them.

There are times when we send macros in such as ARIVED AT SHIPPER, or EMPTY CALL for example. But the macros do not send. We then have to send the macros several times in order for it to send to our DM’s.

When we log onto the DRIVER PORTAL it does not always open up properly. We have to close out the app entirely and re open it several times for us to be able to access the portal among the other functions as well.

When we open up the KT app, it uploads then once we attempt to press on any function such as MESSAGES the entire app screen shifts up.
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Great

Feel better traveling to north than south due to weather and food availability

Add Siri Integration

“Hey Siri, Macro Empty Call”
“… Attach Trailer”

Siri:”What trailer did you pick up? BOL SIGNED?”

“Yes”

Needs tons of work

Constantly bugging out when loading load information can take up to 10 mins to full load maps

Disappointments

The app was great when it worked but for some unexplained reason I can no longer access my monthly bonus program and have not been able to open my pdf payroll page for months and nobody seems to know why :-( Thought it was my phone but then all of a sudden my mileage and bonus page just started working again but still can not pull up my payroll pdf’s . I don’t know what the problem is but not happy about it !
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Worthless now.

Y’all need to either turn off location services or make it so the application will function with them running & allow us to access the application anytime we need it. Otherwise it’s useless to us, except for scanning in paperwork. Everything else we can do on the ZONAR, since we have to stop every time we get a message as we can see what it’s about.

Also would be nice to be able to change the password from the starting page of the application.
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HOS

The limited ability to view hos and hos history is annoying

Knight App

It could be easier to use and it doesn’t sync well with the Zonar system to which it’s supposed to.

Cool

The app is easy to navigate through.

Crap

I’ve been using the app for 6months now and it’s garbage... I’ve had to re-install 4 times already because I won’t receive messages or anything else...

👍

Not bad apps

Don’t make the map on load information required

Add

1) mass select of camera roll
2) the PDF function for paystubs doesn’t work
3)minimize the map in the load screen and only enlarge if driver wants it to.
4) why do i have to constantly log into driver portal in app?
5) remove or link us to the zonar HOS

Version 1.38.1 (4481)

?

Liked the old one better

The old app is better

Should have never launched this until it was ready. The amount of issues it has is ridiculous