KTMconnect User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral5.8% of reviews
Negative experience85.2% of reviews

~ Based on 330 written reviews from the US App Store.

What users say

Is KTMconnect Safe?

KTMconnect does not appear safe based on available data. AppsHunter Safety Score for KTMconnect is 42/100.

This assessment is based on 108 user ratings, with an App Store average of 1.8/5.

Safety Analysis

16.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
80.8% of ratings point to a risky experience

~ Based on 99 App Store ratings for KTMconnect.

Is KTMconnect Legit?

KTMconnect appears to be a legitimate app. AppsHunter Legitimacy Score for KTMconnect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dangerously unreliable

This app functions so poorly. It has left me stranded due to its inability to connect to my bike, even though my bike can directly connect to my phone

Nav doesn’t work

Navigation no longer works. No multi day planning and no turn by turn navigation on tft screen. Broken

Connection impossible

Je n arrive à connecter l application à ma moto et pourtant la musique et le téléphone fonctionne , la connection avec le téléphone est bien établi dans les paramètres Bluetooth mais rien n y fait

Un gros manque d optimisation…

Doesn’t work

Doesn’t work in Russia.

Obsolete

Love my 2026 KTM ADV 390, but this app and gps is useless. No one in their right mind uses this for gps lol. It does not “Unleash your KTM’s potential”

Oh je !!!!!!

Was für eine komische App und keine Möglichkeit in App Käufe zu tätigen. Ich wollte diese mal komplett ausprobieren bekomme aber ständig nur Fehlermeldung das ich nicht im Internet sei

ktm sxf 350

i can’t add my 2017 ktm sxf350, i really wish i could but i sadly cant. app seems good though.

Don’t have all the bikes

Add the 250sx 2025

26 450sxf FE

Won’t pair “auto logging disabled”. I’ve reset many times won’t work and won’t update through the CUO WiFi

This app is horrible bike has 3.8hrs

Nothing works

Can’t find my brand new bike’s VIN. It can barely connect to the bike at all.

Invalid VIN. 2026 models are not updated for India.

I am trying to add my bike in to the application from the day of the purchase of my new bike but the database is not updated for the India and because of this delayed update, i am facing issue with the app. I have seen reviewed from so many users who face this issue in the past and KTM India is not working to fix it.
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Not worth the hassle

Downloaded the app, connected the phone not a thing on the navigation even tried it Ona different phone to exclude and issue still nothing not worth bothering with get a phone holder and use a reputed app such as Waze etc

Ktm 200 connection issue

To the Respected KTM Team,
I am an enthusiastic user of the KTM Connect app and would like to further enhance my Duke 200 experience. A significant suggestion from my side is that when the KTM Connect app is connected, instead of just displaying the number on the bike's screen during an incoming call, the names saved in the phone should be displayed. This will make identifying the caller even easier.
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China

We need it in China

So... so...

Well... i do saw some complaints in here... but guys... if u got a 2024+ model is a pretty decent app. I didnt paid anything tho and i still got every feature. Specially i like the navigation, is pretty useful from time to time. I barely use it tho since i have a quadlock and i'm all set but still... 🥲 a 1.7 rating is a bit too low for KTM. I mean if u bought a KTM, u most likely liked KTM and to score it this low... is not cool of you 🤷🏻‍♂️
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Dirt Bikes Not Supported

Every single bike I try to add (e.g., 2023 450 XCF-W, 2025 300 XC-W) returns a “Bike model not supported!” error. So the latest model dirt bikes don’t matter? Is that what you’re telling me KTM product management and app engineers? I just want my manuals in one place.

New update. Same error

Using iPhone 17 with iOS 26. Everything connects, but when you hit Navigation you get a “something went wrong error “
Making navigation unusable.

Not worth it

Not connecting properly to the bike.
Maps is not all useful will not able to search for any local places, if integrated with google maps it would be awesome.
I would prefer if it is integrate with google maps data at least

KTM didn’t invest any thought

It is nice to have turn by turn directions on the display of the motorcycle; but, there is no actual way to use stored or saved locations from the handlebars. KTM customer service states it is a phone issue, but that seems inaccurate, as it is an issue with any phone. The reality is that not all of the advertised features exist and it is a shame to have paid for features that are not actually existing.
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Unsupported

If you have an EXC older than 2026 it’s unsupported by this app guess they don’t care about you after the initial sale