KUBRA EZ User Reviews

Top reviews

face id doesnt work

face id doesnt work, remember me doesn’t work. Still need to type in password every single time

Rarely opens

This app is incredibly frustrating being that it rarely opens. Often times I have to reboot my phone to get it to open and even that proves unsuccessful the majority of the time! Once open it works most of the time. Often times I have to submit payment a few times to get it to process.

Lots of scope pf improvement

No easy way to find a consolidated list of billers.
Website and mobile profiles don’t work interchangeably.
Good that provides reoccurring payments but need lot of fine tuning.

ITS ALL TRASH

Don’t waste your time there biller add doesn’t WORK THEY AINT GOT KNOW CUSTOMER SERVICE PEOPLE YOU HAVE TO PUT IN A FORM AND GUESS WHAT THAT DOESNT WORK NEATHIER ITS YEAR 2024 GET A LIVE SUPPORT HELP CAUSE IVE BEEN TRYING FOR ALMOST 2 HOURS AND IT STILL DONT WORK N THE WEBSITE DOESNT WORK NEATHIER DONT USE THE APP ITS TRASH LIKE THEY ARE
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Garbage

Can’t even log in. Trying to reset a password and it’s constantly saying it sent me an email. NO EMAILS COMING THROUGH!

No verification email

Would love to sign up but despite many tries and checking all the Junk folders…I never get a verification email, so….oh well.

Who wrote the code for this app?

Nothing works. Useless.

Can’t even get it to open

App crashes immediately after trying to run it. Iv installed and reinstalled and nothing seems to work.

Sad to think the company probably got paid a lot of money to make this piece of junk.

Junk

Useless. Have ur developers code it properly to make it work. Cant even log in.

This app is a joke-don’t waste your time

You will discover when attempting to sign up that the app’s design doesnt allow you to do so. A total waste of your time and effort in trying!!

Cant sign in

App will do nothing but crash during sign in. But on the actual website it lets me sign in. Fix it!

Response from developer

[May 9] Hi Genottz, Thank you for your feedback. Our team is aware of the issue and is in the process of applying a fix. We expect to have a patch applied to the app in the next few days. Thank you for your patience. Update [June 1]: We are happy to note that a new version of the app has just been released that addresses the issue in question. Please give it a try and let us know if you are still facing the problem. Thank you!

Dead app

Looks like a dead app

Can’t reset password

Every time i enter my email address for a password reset the app says “email sent” yet no email is in my inbox

Response from developer

Hello Asia, Thank you for your feedback. We are happy to note that a new version of the app has just been released that addresses the issue in question. Please give it a try and let us know if you are still facing the problem. Our apologies for the inconvenience this may have caused. Thank you!

Worked fine then stopped

Used this for several months up until this last month. It no longer has my bill saved and does not allow me to add it and cannot find any of them. Was good while it lasted.

Not a friendly app

TECO is not even in there …

can not login

I can login my account on the website,but can not login by using the app.

It doesn’t work

You can’t login

Crashtastic

Just downloaded and. It won’t let me login and after closing the app it keeps crashing when I tried reopening.

Not available in my region

Hello,
I saw feedback providing that no update works and the note says “not available in your region”. The previous feedback was from March and you responded saying, “There will be a fix in a few days”. Here we are in almost June and nothing is fixed yet? I loved using this app. Are you going to fix it or not?

Thanks,
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Response from developer

Hello, Thank you for your patience. We are happy to note that a new version of the app has just been released that addresses the issue in question. Please give it a try and let us know if you are still facing the problem. Thank you!

Doesn’t work

I never heard of this app, but my electric company said I could use it to pay my bill. I got to use the app once. The following month I went to pay my electric bill and the app said it needed to be updated, I went to update and the App Store tells me that it’s not available in my country or region (TN, USA).

I saw another review here saying the same thing on Mar 28th, the developer said they were aware of this issue and should have it fixed in a couple days (this was around May 8th). Not expecting a fix before bills are due.
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Response from developer

Hello, Thank you for your patience and we are sorry for any inconvenience this may have caused in the interim. We are happy to note that a new version of the app has just been released that addresses the issue in question. Please give it a try and let us know if you are still facing the problem. Thank you!