Hair in food
No real help options and on hold never answered no refund either after hair in food
Reddy
I expected a bit early delivery. But this disgusting . Can you explain if you have reason for this ?
Avoid - Customer service non existent
Had an order never turn up, the restaurant didn’t help so messaged Kuick to sort and they’ve said my order was delivered to my daughter and have now stopped all contact (I don’t have a daughter!).
Use Just Eat instead.
Use Just Eat instead.
Card details “invalid” even though correct, can’t order anything
Wont add my add so I can’t even pay
Where’s my £5 off
Reeled in with a £5 off order offer and it’s nowhere to be seen. Avoid.
Too many texts
I’m receiving too many text from this company, I’ve unsubscribed many times, useless people
NO MORE E - MAILS/ TEXT MESSAGES PLEASE !!!!!!!!
Again, even after DELETING this STUPID, USELESS APP & unsubscribing, several times, still being bombarded with e - mails & text messages several times a day 😖
What part of STOP do you not understand ???
DO NOT CONTACT AGAIN !!!!!!!
What part of STOP do you not understand ???
DO NOT CONTACT AGAIN !!!!!!!
Noisy bugger
Keeps sending random notifications
Wrong information
I placed an order and payed (including a tip) then to have a phone call from the shop to say they are not even open!!!!! Please find out the correct information. Will not order via this app in future
Bad bad bad
Just a nonsense app that makes no sense written by someone who doesn’t speak English.
Disgraceful Customer Service
Kuick’s customer service is an absolute disgrace. I originally contacted them to complain about my order being late, some of the food being cold and dry, and one of the burgers being the incorrect one. I have had to chase this complaint 4 times, to which they have brushed me off every time stating that they are looking into it, with no more detail than that. It’s been 17 days since my original complaint and this complaint is no further on than my first email to them.
UberEats and Deliveroo are actually proactive when receiving communication from their customers, and are transparent and show care in their practices, whereas Kuick couldn’t be more opposite.
I would give them 0 stars if I could. I would not recommend at all.
UberEats and Deliveroo are actually proactive when receiving communication from their customers, and are transparent and show care in their practices, whereas Kuick couldn’t be more opposite.
I would give them 0 stars if I could. I would not recommend at all.
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Misleading
Added this app as it says £5 off first order which I never got
Lovely app
Just stop making TIP compulsory
Understands your needs
This app understands your hungry desire and gets straight to the point of offering up local delicacies.
My only issue is with minor spelling mistakes through out that might scare people into thinking this new app is inferior then the other apps👍🏻
My only issue is with minor spelling mistakes through out that might scare people into thinking this new app is inferior then the other apps👍🏻
DO NOT USE THIS APP
Was charged and told that a ‘technical’ fault had occurred and no food arrived. Called them to be told I’ve definitely been refunded when I 100% haven’t. Don’t use this app. TOOK MONEY OUT OF MY ACCOUNT AS A SUBSCRIPTION AND HAD TO BE STOPPED BY THE BANK
Took to long
Tried 3 times before I understood how to order, should be made easier.
Mr Not Right Happy
Order received, good 👍🏻
Order been prepared 👍🏻
?????????????????????
That’s it, nothing turned up 🤷♂️
Rubbish
Order been prepared 👍🏻
?????????????????????
That’s it, nothing turned up 🤷♂️
Rubbish
Amazing
Love it
So far so…….
Good. Used to use another popular takeaway app, but tried this as recommended by my fav takeout. Similar lay out to others, easy to use, discounts on a regular basis, and when I had an issue with a missing item, they contacted the takeaway and credited my account.
Al Karims
Food always on time. However the savings you earn. Goes on tip to driver.
