Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Provide your customers with industry standard remote first level support
KURZ Remote Service is a remote service tool that enables communication between your support team and your clients via video and audio. Your customers can now easily use their smartphone or tablet to receive industry standard remote support. By simply scanning a QR code they can immediately reach out to your support team – No tedious registration process needed. Solving their problem is now very easy with KURZ Remote Service instant pointer, KURZ Remote Service chat and the real time KURZ Remote Service draw mode.
Your benefits:
• Save travel cost
• Increase service quality
• Increase productivity of your clients
• Enable professional remote first level support by simply scanning a QR code
• Organize all your machines, items and support cases in one simple overview
• Offer professional support at your customer’s fingertips
• Real-time support with video draw and chat mode
• Administrate all your clients, support agents and your installed base in one place
If you have any questions, problems or suggestions, just send us an e-mail:
info@kurzdigital.com
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What's New in KURZ RemoteService
2.5.7
April 9, 2021
• Scale videos to fill small circles completly • Increase video resolution
