Terrible
This app is the absolutely worst app of all time. Never works, so faulty and crashes constantly but what do you expect from a city app
App crash
App crashed after login
New update made app useless
The app doesn’t work at all now. The search feature brings up zero results no matter what I search for. Even the featured facilities display no details about the facilities or related activities at those facilities, when clicked on them. Get it together LA Parks tech team, please. This makes it harder for parents in LA to navigate the already bureaucratic mess that is Parks and Rec.
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Hard to use
Poor using experience.
No data is collected
This app can book classes and rsvp for events. You can even pay through the app. The best app of the app is that no data is collected. It truly is a free app
I love this app
It’s very easy and user friendly
Terrible app
With every update I see I’d love for this app to be usable but it’s the most terrible experience that you can design. The app is slow, login never saves and you’re always logged out, the favorites never work, the payment system is a disaster. I just done understand why a simple court booking experience can be made soooo hard.
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Response from developer
We are sorry that you encountered these problems upon the launch of LA Parks. The technical glitches have since been resolved a while ago. Please give our App another go and adjust your comments and ratings for us so that we can continue to improve our product.
Good idea, doesn’t work
The database seems poorly updated. Searching for volleyball within 20 miles of me came up with nothing. I thought that can’t be right so I filtered for tennis courts within 1 mile, knowing that I have public courts on my street, and nothing came up.
Also the app has my address, so why when I go to the find facilities tab, does the app feature facilities that are like 20 miles away?
There’s also issue with filtering, if you filter adult activities it includes youth sports that range up to 18yrs.
It’s quite nicely designed and easy to navigate, but it’s only the start of what could be something great.
Also the app has my address, so why when I go to the find facilities tab, does the app feature facilities that are like 20 miles away?
There’s also issue with filtering, if you filter adult activities it includes youth sports that range up to 18yrs.
It’s quite nicely designed and easy to navigate, but it’s only the start of what could be something great.
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App is terrible.
I appreciate the county creating an app but it’s a shade above useless.
Reservation system is ridiculous.
1. Doesn’t retain “favorites” for locations you like even though there are settings to designate and list.
2. Even though sign into the app when you add a reservation to your cart it asks you to sign in again. Then it says you’re already signed in and asks if you want to cancel the previous session.
3. No auto fill or remember card for payment.
4. Text and don’t overlaps so it’s hard to read.
5. Overall very sloppy and not user friendly.
Reservation system is ridiculous.
1. Doesn’t retain “favorites” for locations you like even though there are settings to designate and list.
2. Even though sign into the app when you add a reservation to your cart it asks you to sign in again. Then it says you’re already signed in and asks if you want to cancel the previous session.
3. No auto fill or remember card for payment.
4. Text and don’t overlaps so it’s hard to read.
5. Overall very sloppy and not user friendly.
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Loads forever
Haven’t had issues til now. It takes forever loading. When you click on location , use my location, and then within 5 miles, the circle loading icon appears and just goes in circles for a long time until
I have to exit app.
I have to exit app.
App not functional at all
I wonder when this app will become functional! It's impossible to use - login is never saved, app not loading any tennis courts - it's a shame to have such an app.
Response from developer
We are sorry that you encountered these problems upon the launch of LA Parks. The technical glitches have since been resolved a while ago. Please give our App another go and adjust your comments and ratings for us so that we can continue to improve our product.
Unable to book tennis courts - please fix!
It’s next-to-impossible to book a tennis court using this app because of the constant glitches. The way it always times out makes the process ten times worse than it needs to be. Please fix this broken app soon - it should not be this much of a headache to simply book a tennis court.
Times out
What is up with this app?!? You cannot make a reservation because it times out after picking a court. Fix this please!
Useless
I can’t even make a reservation. Spinning wheel of death. This app is useless and frustrating.
Hasn’t worked all week
It’s always a clunky app- doesn’t save my login info or allow for Face ID and doesn’t store my payment info or allow for Apple Pay. Trying to reserve a tennis court for days and it just spins and spins. I can’t get to the checkout page. Absolutely non- functional.
Great idea - execution needs improvement
It awesome to be able to access the facilities via this app.
Making a reservation is often painful. Since the last upgrade this week, it always times out - so it’s impossible to make a reservation.
Not being able to modify reservations is a shame for the one who’s reservation just expires because of changing plans and more so that it won’t be available to anyone else who would love to use the spot. I would understand if it says that you can’t make any modifications within 24 hrs - currently it doesn’t allow any.
Calling the facility when you have an emergency is really the last thing you want to do and hanging on hold. One can do access the app and cancel with a few clicks would be helpful- and again giving others the opportunity to go. I don’t mind paying a fee or paying it all if it’s within 24 hrs.
Making a reservation is often painful. Since the last upgrade this week, it always times out - so it’s impossible to make a reservation.
Not being able to modify reservations is a shame for the one who’s reservation just expires because of changing plans and more so that it won’t be available to anyone else who would love to use the spot. I would understand if it says that you can’t make any modifications within 24 hrs - currently it doesn’t allow any.
Calling the facility when you have an emergency is really the last thing you want to do and hanging on hold. One can do access the app and cancel with a few clicks would be helpful- and again giving others the opportunity to go. I don’t mind paying a fee or paying it all if it’s within 24 hrs.
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👍
Updated version works well
Response from developer
We are sorry that you encountered these problems upon the launch of LA Parks. The technical glitches have since been resolved a while ago. Please give our App another go and adjust your comments and ratings for us so that we can continue to improve our product
Great app after fixed bugs
Update: all these issues are fixed and it is simple to reserve tennis courts now. I am very happy with the app now
Old:
This new website/app for the LA parks is so bad. The old website worked on my phone or laptop’s internet browser just fine and I was able to book a court within a minute. The new website is so glitchy and I’ve spent 30 minutes trying to get through all the steps of booking a court. Sometimes I’ve had to just wait and come back to the app hours later because it wasn’t working. Also, why does the new app show time slots for courts that are already booked without differentiating it from the available ones. It’s very misleading when checking tennis court availability. Please bring back the old website or fix the current one.
Old:
This new website/app for the LA parks is so bad. The old website worked on my phone or laptop’s internet browser just fine and I was able to book a court within a minute. The new website is so glitchy and I’ve spent 30 minutes trying to get through all the steps of booking a court. Sometimes I’ve had to just wait and come back to the app hours later because it wasn’t working. Also, why does the new app show time slots for courts that are already booked without differentiating it from the available ones. It’s very misleading when checking tennis court availability. Please bring back the old website or fix the current one.
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Response from developer
We are sorry that you encountered these problems upon the launch of LA Parks. The technical glitches have since been resolved a while ago. Please give our App another go and adjust your comments and ratings for us so that we can continue to improve our product.
Horrible new site
I was waiting and hoping LA Parks would update their tennis reservations website and now I want to go back to the old one. You can’t search multiple parks for a tennis court. I can’t even figure out how to log in. And cancelling is not intuitive and they still have instructions on how to cancel via the old website online. It should get zero stars!
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Response from developer
We are sorry that you encountered these problems upon the launch of LA Parks. The technical glitches have since been resolved a while ago. Please give our App another go and adjust your comments and ratings for us so that we can continue to improve our product.
Terrible stressful process to book tennis courts
This updated app and website is terrible. I have not had a single stress-free booking experience. The site is glitchy. I’ve had to login in multiple times, refresh the page and go back numerous times because nothing loads. The old website was sufficient. I don’t know why they decided to upgrade as nothing works and I just end up getting frustrated by the whole process.
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Response from developer
Thank you for taking the time to leave us a review. We are sorry for the inconvenience. The critical issues on the app have been fixed. Please continue to give feedback because it is very important for the City to improve our technology.
