LabGear User Reviews

Customer Experience

Positive experience57.6% of reviews
Neutral7.1% of reviews
Negative experience35.3% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is LabGear Safe?

LabGear – Medical Lab Tests has mixed safety signals based on user ratings. AppsHunter Safety Score for LabGear is 68/100.

This assessment is based on 106 user ratings, with an App Store average of 3.4/5.

Safety Analysis

57.5% of ratings point to a safe experience
3.8% of ratings suggest some concerns
38.7% of ratings point to a risky experience

~ Based on 106 App Store ratings for LabGear.

Is LabGear Legit?

LabGear – Medical Lab Tests appears to be a legitimate app. AppsHunter Legitimacy Score for LabGear is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dishonest devs

Paid for the app full version and an update made it subscription only. No response from support.

Cheap move

Paid for the app before Covid, now the developers want me to subscribe. Forget it - cheap move.

BOUGHT the original, now paywalled

I bought this app YEARS ago. I have recommended it to MULTIPLE people… which I now regret doing, as the devs have put EVERYTHING behind a paywall. Money-grubbing thieves.

None of the tests open

I can type in the name if a lab test but if I see one I want and try to tap it the test won't open up to show any information. iPhone SE 2nd gen.

Fraud!!!

Same as everyone else has said. I originally paid for an app that had all the information I needed such as descriptions of lab tests and indications of abnormal results. Now they are trying to charge me $3 a month for the same information for which I already paid!!

Bait and switch

I paid years ago for full access to all features in this app including details about every lab test. Suddenly only normal values are shown but no explanations or detail details are available. When I tap on the details for a test, it’s asking for a subscription. This is bait and switch and is in violation of Apple’s terms of service. Pleased report the developer as I intend to.
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LabGear

It is very good tool for health professionals

Removed Once-Available Features

App once had lab descriptions available for viewing. These have since been placed behind a subscription-based paywall (despite the fact that I originally paid for the app when I first installed it). This sort of conduct by developers should be unacceptable.

That said, the overall progression of apps on the App Store to subscription models over the years also serves as an indictment of the anti-developer and anti-consumer business practices by Apple as they extract exorbitant fees from app sales.
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Waste

Paid for the app, then had all the information that was once useful only accessible for an additional subscription fee. No warning or notification

App does not work

I purchased this app it work when I first purchased now it does not work and I am not able to connect with customer service.

This app is useless

I purchased this app the basic one is useless and charge me for the one year with out my approval. Anybody know how to cancel the App.

Lab Reference Ranges Not Accurate

This Application states that the normal Hemoglobin for a Male is:

8.4 - 10.9 mmol/L

The largest most reputable labs in the United States such as Labcorp
and Quest have accurate ranges and never report Hemoglobin in terms of
mmol/L.

This was one of many very unusual,
and I would argue, not in agreement with the most reputable lab services in the United States.

I would use this application with caution.
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Fraud

Paid for this years ago now lost the features due to subscription. Deleted it after 6 years. the company is clearly unethical and there are much cheaper options out there. Dont get this app

Fraud and apple is complicit

If you buy an app then years later a company makes it a paid subscription apple should protect you. This is fraud. This is baiting people. Grandfather your early adopters in or give me a refund you greedy people.

Stopped working?

I actually really liked this app but I’m not sure why nothing will load anymore.

Charged For An App That Was Already Purchased

I bought this app when I was in NP school and it was useful tool because it came with everything included. Apparently there’s been a recent upgrade and now I’m being a charged additional money for a subscription service that already paid for. I’m sick of these apps trying to nickel and dime people. This is completely unethical.
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👎🏻

I pay for this app in the past , it was one time purchases,
I’m surprised it asking me for monthly payment , and in the time I need it the most,
This is a massive fraud

Was great

I can no longer update this so it will not open. What a shame because it had been a really good quick reference.

Paid content now behind subscription

Paid user, all content previously available offline for easy reference but now hidden behind predatory paywall subscription without any prior notice or option for grandfathering as an early supporter. Can recommend this app, cannot recommend doing business with this company.

Let the people who paid keep what they paid for

They should follow the model Goodnotes, or Notability uses when changing from paid to subscription.