Labiba - Agent App
Labiba - Agent App
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Free
About
Empower your team to deliver exceptional service, no matter where they are. Labiba Agent App provides a direct, real-time messaging link between your agents and your customers.
Key Features:
Connect with consumers instantly via real-time messaging.
Receive push notifications for every new customer request.
Quickly review and manage all chats currently assigned to you.
Easily set your availability to manage when new connections come in.
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What's New in Labiba
1.3
September 8, 2026
- Help Desk Integration: We’ve added a dedicated Help Desk to streamline support and make review issues easier than ever. - Video Calling: You can now connect face-to-face video calls directly within the app. - Private Internal Chat: Seamlessly coordinate behind the scenes. We've introduced a secure, private chat feature specifically for Agents and Supervisors. - Bug Fixes & Performance Enhancements: Fixed technical issues and optimized app performance
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