Can’t create an account
I’ve tried everything I can to get this app to work. I reached out to get help and have not received any response. I’d love to use this app but I guess I cannot.
AI Error
AI plan is not working, it hasn’t worked for several days and support is no existent, there’s no phone number to call, all you can do is send a message or email, which never gets any response.
Broken functions and hacked Database
I used to like this app. Work seems to have stop on it development. It crashes. Pages and weather does not load the first few times. The wind functions for direction and speed are longer working for the last year.
Then in April their database was hacked and stolen according to Experian and Quickbooks and a few other dark web searches. I was charged a renewal fee….but where can I stop it? Its not in my apple subscription.
So, with all this combined issues. I am leaving the app and asking for a refund on an app that does not work anymore. They also never reported the database hack either.
Then in April their database was hacked and stolen according to Experian and Quickbooks and a few other dark web searches. I was charged a renewal fee….but where can I stop it? Its not in my apple subscription.
So, with all this combined issues. I am leaving the app and asking for a refund on an app that does not work anymore. They also never reported the database hack either.
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Leaked registration info
I used the ‘hide my email’ feature to register for this app, and months later my bank just alerted me that my phone number was leaked. It was linked to the email that I only used to register for this app.
AI Doesn’t Work (Scam)
AI does not work. Not useful without it. Very misleading. Plans are confusing and do not reference AI. No way to contact developers.
NO WAY TO GET HELP OR MONEY BACK !!!
NO WAY TO GET HELP OR MONEY BACK !!!
Needs improvements
The concept of the app has a lot of potential. The satellite imagery has less resolution than an old Atari video game. The AI guide would be great if the descriptions weren’t vague is the closest word I can think to describe them when describing the zone it suggests to fish , the supposed most recent satellite imagery that it provides in the AI guide are usually just black or blank, if you do get an image you can’t zoom in and it gives a image of the entire lake in a very small squire and you can’t see anything . You should be able to select a date in that week that you want it to generate a plan for , it would be incredible if when generating a plan it put way points on a high resolution aerial map of the zones it recommends to fish and ability to export them to your boat electronics . if all that was improved and the techniques and recommended zones to fish that day I would be willing to pay a higher annual subscription. But seems like this app was launched just to trick people initially to get that one year subscription of 39.99 and not plan for you to renew. Don’t be fooled by the 4.whatever stars until you see some positive reviews after this review don’t waste your time..
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Scam
Ai doesn’t work at all, if you click contact us app just closes, water temperature is about the only plus of this app at ALL wish I could get my money back
What happened!???
App is frozen!!! everytime time I try and use it no or low quality satellite images and for some reason it still thinks it’s Dec 17th can’t go look at weather reports pretty frustrating what am I paying for??
Terrible Customer Service
I have tried to cancel my subscription for months using the app and computer. I then emailed the company in August and again last week. I have yet to hear back! The app itself is not bad, but you're trapped for life it seems. Let me out! Refund my $$$!
Suckkkkssss
It literally glitches so bad, even when I have full bars on WI-FI. They need to really fix that and maybe it would be a decent app
Crashes and slow AI
I downloaded this app and literally within 5 minutes of use it crashed. I was going to pay for the subscription but the AI is extremely slow. When it finally responded the response was poorly worded and inaccurate. Cancelling my subscription. Very unfortunate because it seems like it could be a very useful app.
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Great App
Highly recommend! The clarity feature is great. Helps me know what to expect so I can plan how I’m fishing.
Incredibly helpful app!
Especially the live views they have some lakes! Not to mention the live weather data can really help pinpoint the best spot for the weekend!
Best outdoor app!
Love this app and information. Finally a place to find lots of data in one app.
Response from developer
Thank you! Bringing useful lake data together in one place is exactly what we’re building LakeMonster for. We appreciate you fishing with us.
Super useful feature
The recent satellite imagery is super helpful. It’s cool to see current conditions and it’s made planning trips a lot easier.
Really Works
Super impressed with the AI fishing report analyzer in this app. It’s actually helped me find better fishing spots and catch more fish.
Response from developer
That’s great to hear—thank you. Helping anglers turn lake data into better fishing decisions is the goal, and we appreciate you sharing that the AI report helped.
Fool me once, on me. Fool me twice, never again
Purchased this app a year ago for ice updates, and the updated pictures were lacking…. deleted the app
Purchase the app again this season for ice updates. it’s super Glitchy, the satellite photos are beyond two weeks behind and that is not good for ice updates. Most of the time I clicked the “view lake data” it kicks me out of the app.
I would not recommend this app to any of my fishing buddies. I expect more when I pay for an app. This should be free as bad as it works.
Purchase the app again this season for ice updates. it’s super Glitchy, the satellite photos are beyond two weeks behind and that is not good for ice updates. Most of the time I clicked the “view lake data” it kicks me out of the app.
I would not recommend this app to any of my fishing buddies. I expect more when I pay for an app. This should be free as bad as it works.
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Response from developer
Hey, really sorry about the experience. Ice updates are a big part of why we built the app, so we get how frustrating that is. Satellite images can be delayed by weather, which we do mention in the app, but we know that’s not always helpful in the moment. We’ve been working hard on stability and continue to improve it. We’re a small team building this part-time, trying to make something truly useful. Shoot us a note at Dillen@Lakemonster.com. we’d love to make this right.
SCAM!
The 7 day free trial is a scam! I just got charged $7.99, after clicking “start 7 day free trial.”
Don’t waste your money.
Purchased a year to use for ice fishing. They claim their satellite views of lakes are near real time - up to 4 days. One lake I watch is over a month old and a couple of others are two weeks between updates. Sent a question to there support but no response. Great idea, just wish it did what they say it would. Save your money, learn by my mistake.
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Response from developer
Hey, really sorry for the letdown. We know how important up to date imagery is, especially for ice fishing. Weather can delay satellite updates, and while we mention that in the app, we get that it’s frustrating when things are outdated. Also sorry you didn’t hear back from support. That’s on us. If you’re up for it, email us at info@lakemonster.com. We’d love a chance to make it right and show you we care about getting this dialed in. Thanks for the honest feedback.
Lost
Loved the app but now it will not load
Same as the last reviewer
Same as the last reviewer
