Lantern User Reviews

Brave New Software Project, Inc

What users say

Summarized from real user reviews of Lantern. It highlights the 4 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

🚀Fast connection
🔒Secure and encrypted
👍Simple and easy to use
💡Useful for bypassing censorship

Negative things

🐛Frequent crashes and connection issues
🔋Drains battery quickly
👎Unreliable and unstable
💸Paid version doesn't work as expected

Top reviews

Most Recent Highest Rated Lowest Rated

没用

根本连不上，如连

IHATEBOTS123345

2 months ago

I can not link ios device

I can not link ios device, I can not find
The PIN in my app.

Dr_Leeeeeee

3 months ago

Response from developer

Sorry about this. Please contact support@getlantern.org explaining the issue and we’ll help you link your iOS device.

Very bad

Paid for the PRO but not credited to the account. The service is auto-reply email.

horrit6

3 months ago

Response from developer

Sorry about this, and thanks for upgrading to Pro. This usually means the purchase didn’t link to your account properly. Please contact support@getlantern.org and we’ll get your Pro access sorted right away.

Cannot sign/log in

Works well without signing in but I would like the pro function! I actually paid for a month and then failed to create my account

19371037

3 months ago

从大学用到现在很多年了

很好用

MoonlightMx

3 months ago

更新了最新版本，连不上了

之前可以的

UTILVAPLE

3 months ago

Can not use

Too bad

下次就看看

3 months ago

Response from developer

Thanks for your feedback, and we are really sorry the app hasn’t been working well for you. We’re actively improving things and have a new beta version that’s performing much better. If you’re open to trying it, please email us at support@getlantern.org and we can get you set up with the test group.

Need to be updated

Can’t connect to VPN while with IOS
26.4

gangster98765

4 months ago

Response from developer

We're sorry for the trouble. This issue was addressed in our most recent update. Please make sure you're running the latest version of Lantern from the App Store, and let us know if the problem persists. You can reach us at support@getlantern.org.

IOS26.4 can't use

I can't use this service at IOS26.4, I can't see the vpn label at my phone when I touch the button of lantern and It will be loss at few seconds. Maybe It occurs because of the new IOS26.4, but I hope this problem can be fixed as soon as possible

Yoonhocheng

4 months ago

Response from developer

We have now released an update that may help with the issues you are facing. Please go to the App Store, search for Lantern, and tap "Update" to install the latest version. If the problem persists after updating, please email support@getlantern.org, and we will provide direct assistance.

Lamb dumb

Ain’t work after the newest update, and after four days still no one fix it? Got a GitHub page so called “Chinese users forum” and none of the programmers in it(btw I even have to use other vpn to get on that GitHub page), better call yourself “lame dumb”rather than lantern

1nTim

4 months ago

Response from developer

更新 ios 后无法连接，自动断联，无限循环

jdjxbdifktks

4 months ago

新版本无法使用

新版本连续无法打开，打开就自动关闭

昵称12967

4 months ago

系统升级后无法连接

系统升级到ios26.4后，打开后会自动关闭，死循环，永远无法连接网络，请尽快修复

Kahoww

4 months ago

Бесполезно

Не работает ни мобильная версия, ни на ПК

⚪️🔵⚪️

4 months ago

诱导消费不肯退款

一开始是无法使用，以为套餐过期，购买后仍无法使用，问客服回复说要更新软件。
软件版本低却无清楚提示，只有买套餐的界面最快捷。
重复购买套餐后申请退款，从2025年11月提交申请，到2026年2月才回复。先要求我提供付款订单截屏，提供后又告知我他们自己只能查到2026年的记录，也就是说我提供的付款记录没用。
最后客服说没办法，让我自己去支付宝申请退款。我去申请后退了我1元钱。没错，我买了613元的套餐，退了我1元钱。
然后客服要我理解他们。我理解什么？你们拖延了三个月而查不到付款记录，这个责任要消费者自己承担，还要消费者理解你们的错误？

另外，我退款还有一个原因，蓝灯现在是自动选择服务器，而每次都只选新加坡服务器，但是这个服务器根本翻不了墙。太垃圾了。

一个被坑的消费者D

5 months ago

Good

好快，给个好评表达赞美

露管先人

5 months ago

Great support

After having some issues support was able to resolve the problem!

user1776November3

6 months ago

Response from developer

Hello, we’re sorry you’re having trouble accessing your Pro account. With our new account system, existing Pro users need to set a password to restore access. Please try the following: 1. Open the app, navigate to settings, and choose “Sign In.” 2. Enter your email. 3. On the next screen, select “Forgot Password.” 4. Follow the instructions to reset your password and sign in again. If you still have issues, please email derek@getlantern.org and I will personally help restore your Pro access. Thank you for your patience, and sorry again for the inconvenience.

Great new version

Really great improvements to the pro version recently, connects quickly, greatly expanded range of servers.

Croissant99

6 months ago

Cannot log in

After updating the app I can’t log in and restore my Pro Lantern purchase. I have repeatedly contacted support and I get an automated response to login in our create a new account.

user1776November3

6 months ago