Как оплатить
Как попробовать пробный период без привязки карты в апстор и потом оплатить с аккаунта эпл напрямую?
SSharova2389
Can believe I was tricked, Back to Pleco
This app looked so slick and clean and it is, trouble is the mechanics are useless. It’s like the worst flash cards ever. I jumped in for a year subscription. Kicking myself.
BBillhxmp
Interasante
Estoy empezando a usarlo y ya tengo una buena impresión
YCYeral cuello
Just be upfront about payment
I’m not opposed to paying for an app, but not without trying it first to see if it’s different from others. Just so you know, you need to pay to try the app. Wish this was stated in the App Store.
NFNanda Farai
Response from developer
Hello! Sorry the first impression turned out this way. There is a free trial in the app — you can start it right on the subscription screen and try everything before paying anything. And if you'd rather we set it up for you, just write to app@laoshi.io: we'll switch on free access manually, no payment and no obligations.
Deceitful Marketing Tactics
I’m extremely disappointed with how a billing issue has been handled. I planned to cancel my free trial before renewal, but during the cancellation process I was offered a reduced annual price of $55.99. Despite accepting that offer before renewal, I was charged the full $79.99 plus tax.
I contacted support and requested only a refund of the difference—not a full refund—but my request was rejected, even though I have documentation showing the price I agreed to.
I would appreciate it if someone could please review this decision and honor the $55.99 price I was offered and accepted. Customers should be able to rely on the price presented to them when deciding whether to continue a subscription. I want to love the app itself, but this experience feels like a scam and reflects extremely poor customer service.
I contacted support and requested only a refund of the difference—not a full refund—but my request was rejected, even though I have documentation showing the price I agreed to.
I would appreciate it if someone could please review this decision and honor the $55.99 price I was offered and accepted. Customers should be able to rely on the price presented to them when deciding whether to continue a subscription. I want to love the app itself, but this experience feels like a scam and reflects extremely poor customer service.
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BBKwan19
