Lattice User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral5.2% of reviews
Negative experience80.5% of reviews

~ Based on 77 written reviews from the US App Store.

Is Lattice Safe?

Lattice - The People Platform does not appear safe based on available data. AppsHunter Safety Score for Lattice is 48/100.

This assessment is based on 102 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
72.5% of ratings point to a risky experience

~ Based on 102 App Store ratings for Lattice.

Is Lattice Legit?

Lattice - The People Platform appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lattice is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Difficult time signing in

I have never had such a difficult time trying to sign in on an app. I was so frustrated. Not impressed so far

Obsolete

Absolutely pointless app. Last update was over a year ago and nothing on this platform is unique or remotely helpful. If it wasn't required by my employer (I assume a license is cheap or something) I could have lived blissfully unaware of this garbage

Can’t even log in

Tried logging in via SSO and nothing would happen. No errors or any indication of what went wrong.

Disappointingly Barebones; Not Worth the Download

I expected more from a company reportedly valued at $3–4 billion. The mobile app feels like a rushed afterthought: clunky, limited, and devoid of anything that adds real value. Basic navigation is there, but no depth, no fluid UX, and no meaningful features beyond the bare minimum. Frankly, it makes the brand feel like another people management “wannabe” instead of the standout it markets itself to be.

The web version is solid (functional, structured, and helpful for performance reviews and goals) but the app does the opposite. It drags down the overall user experience and feels like it was built just to say they have an app.

If this is the best they can offer in mobile, they should’ve skipped it entirely.
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Okta SSO isn’t working, can’t sign in

This has been like that for several months and it doesn’t seem like anyone’s working on a fix. I wonder if this app is being maintained at all

It’s laughable how barebones this app is

The ONLY thing you can do on this app is manage 1:1’s, write weekly updates, and view extremely basic profile information. Bizarrely, while you can write your won weekly updates, you can’t even view weekly updates from those on your team. The mobile site is infinitely more useful. With how useless this app is, it’d honestly be better that it didn’t exist.
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Missing most features found in web

You can only do very basic things in this app - post your update, take 1:1 notes, and your or your report’s goals. And that’s pretty much it, not useful for managing a team at all.

It works okay

I can see and add agenda items to my 1:1s, which is nice, but it feels a bit bare bones.

The main problem is it logs me out. Once I’m logged into a mobile app, I just don’t want this to happen.

Then when you try to log back in it takes multiple attempts with SSO to make it stick.

Here’s hoping it’s as good as the website soon.
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Helpful companion for basics

Basics like 1:1s on the go, feedback in the moment, finding colleagues in your directory, even adding PTO .. the basics that you want in your pocket with secure SSO make this very useful for me as a busy exec.

Functionless

I don’t know why they even bothered to put this into the App Store. This app is incredibly useless and disappointing. Using the web app on a computer is really good, but don’t waste your time using your phone expecting to do anything with Lattice. Trying to use it in my mobile browser was exacerbating. IMHO a mobile app for a substantial system like Lattice should include the key features. This app can only do 1:1 and I didn’t bother to try it because I have no confidence that it will work. Huge fail.
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Why even bother?

Why even bother when the app is buggy, lacking most of the web app features, and is an all round poor user experience? You’d be better to not even offer a native app and make people use the web app via browser. I don’t get why you’d bother to half-bake an app like this. Very odd and makes me wonder what’s going on there internally.
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They fixed SSO and it’s great now

Doesn’t have every feature but functional!

Ease of use for 1:1s and Feedback

I love Lattice as a platform, and I’m a very mobile worker. Being able to easily access 1:1 agendas on the go has been a game changer for me.

I also find that being able to give feedback in the mobile app has helped increase the amount of feedback I’m giving on a consistent basis.

Doesn’t work in mobile

A lot of basic viewing issues

Doesn’t open

Doesn’t open. Using Okta SSO.

SSO doesn’t work.

SSO handoff fails between mobile safari and the app. Mobile site works as expected. App is patently useless in this state.

Great tool but the App is non functional

Couldn’t login with SSO.

Broken

Disappointing - the app doesn’t even open

Very buggy, no useful abilities that work

Downloaded it. Limited use options within the overall platform, and those did not work. Much of the data in my 1v1 details did not show up and could not be clicked into.
Finally, when I went to click “send us feedback” to give bug heads up to the developers, the literal feedback button would not work no matter how many times you press it, close and re-open, restart, etc. Maybe that was intentional.
So here I am.
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Tried it: didn’t work

Could never log in with my SSO. Not functional.