Not Complete Trash..
Out of all the many different apps and software on mobile devices and desktop I have used for locating utilities, SiteRight is definitely not at the top of my list. Unfortunately, my company doesn’t offer any alternatives. There is room for a ton of improvement for this app’s functionality. #1 when using the “map” option once you’ve zoomed to the blip you are looking at and tap to enter, if you go back to look at the map you are reset to “world view” and must zoom back down to the blip. #2 once you have uploaded your photos to your “ticket” if you need to edit them and tap to enter the image queue, there is no “back” option or any way to return to the ticket page without completely closing the app and reopening it, and yes you will then have to zoom back to the blip and re-enter the blip. #3 within a very small amount of time using the app, if you need to use the map to visually inspect the utility prints again, more than half the time you will need to close the app and reopen and zoom back to the area in order for them to appear on the screen.
#4 the “map sketch” option does not have any “tools” for users to choose from except for color selection, there are no eraser, pen type, etc to choose from. #5 for attachments you are limited to only 10 per “ticket” #6 there are no user settings for the app itself except password change. #7 the map does not have visual representation for utility structures such as pedestals, valves, risers etc. it simply shows gaps or space between lines, #8 once you are closing a ticket, if you are needing to close multiple tickets either back to back or within a short period of time, only 1 will actively “upload” and the subsequent will be placed in queue and causes the app to run extremely slow.
There are a few other things I can add but won’t. Hopefully this will be seen by someone who has the capability of fixing these issues or is able to relay it to someone who can.
#4 the “map sketch” option does not have any “tools” for users to choose from except for color selection, there are no eraser, pen type, etc to choose from. #5 for attachments you are limited to only 10 per “ticket” #6 there are no user settings for the app itself except password change. #7 the map does not have visual representation for utility structures such as pedestals, valves, risers etc. it simply shows gaps or space between lines, #8 once you are closing a ticket, if you are needing to close multiple tickets either back to back or within a short period of time, only 1 will actively “upload” and the subsequent will be placed in queue and causes the app to run extremely slow.
There are a few other things I can add but won’t. Hopefully this will be seen by someone who has the capability of fixing these issues or is able to relay it to someone who can.
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