Issue with Profile updates
I have been using this App for quite sometime now, very easy and helpful. Recently they have made an update by making the “Referred by” field mandatory which doesn’t save in your profiles. This is blocking from making any appointments. Hopefully they correct it soon.
Tragic waste of time .....
It sure would be nice to be able to just book a massage appt, have it confirmed for the correct time, etc., and go on with life. But, no! I cancelled my massage appt this week because of the consistent amount of confusion I get with this app. It schedules more than one appt...Every. Single. Time. Sick of the error problems, sick of the emails and texts indicating double bookings and incorrect times. Too bad the local franchises and massage therapists suffer the loss of business. There’s a sexy day spa down the street from the LaVida in my town. Guess where I’m going? They don’t even have an app...thank god. Just that much less frustration and b.s. to deal with.
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Location Search Options
There are two Lavida locations near me. If I try to search for an appointment at the location that is not my primary location, I have to delete the app and reinstall it to be able to search my primary location again. It’s very frustrating that I can’t toggle between locations. Other than that, I have been pleased with the app.
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Can’t schedule waxing!
The employees lose out on repeat customers and pay when there are two different apps: 1) in the massage app it shows that all waxing appointments are taken for the week when you click on waxing 2) you have to know that there is a different app for spa where waxing appointment are
Cannot book an appointment
The app works well but the font is so small it is very hard to read anything. Until the font size is increased this app will continue to get one star. The app also deserves a refresh to be a bit more user friendly.
