Doesn’t work
5ghz wifi or not it just doesn’t work. Absolute rubbish. Thankfully the bestway spa app works fine otherwise I’d have sent the whole spa back. Layzspa need to get their act together on this one.
Rubbish
Never works
Never works
Never rely on the app and think your walking down the garden to a nice warm spa, always set up at the spa, delete the app is your best option
Useless
Keep saying email address all ready used I don’t think so
Units
Sort of works but keeps switch to Fahrenheit instead of Centigrade. Didn’t do that before but each version seems to come with its own new issue.
There’s a better option….
To be honest, just don’t bother with this mess.
It doesn’t remember what you’ve pressed and shows on when it’s off and vice versa.
Scheduling is a pointless exercise and Lay Z Spa should be ashamed to put their name to this hopeless app.
Anyway, help is at hand and for all of you that need an app to control your spa that does it with no issues at all, may I recommend the Bestway Connect app instead.
Connects easily to the spa, all functions are there, the switches show the actual position they should be in, everything this app should do, but fails, the Bestway Connect app does well.
You’re welcome! 😀
It doesn’t remember what you’ve pressed and shows on when it’s off and vice versa.
Scheduling is a pointless exercise and Lay Z Spa should be ashamed to put their name to this hopeless app.
Anyway, help is at hand and for all of you that need an app to control your spa that does it with no issues at all, may I recommend the Bestway Connect app instead.
Connects easily to the spa, all functions are there, the switches show the actual position they should be in, everything this app should do, but fails, the Bestway Connect app does well.
You’re welcome! 😀
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Unstable and glitchy
A very simple and basic app that should be easily and robustly coded. It isn’t. It’s extremely unreliable and this is not good when one of the main selling points is economy through insulation and the ability to remotely schedule emery use. I cannot imagine the profit from this product once the process is up and running …plastic is cheap and we are paying a premium. There is no excuse for this poor performing app that has apparently been broken for over a year now. Just went out to spa today had no schedule set, just a permanent 35 degree. Got in and seemed hot; spa had decided to adjust itself up to 38 degrees - not sure how long this was for as it’s 2days since I last opened the app. I will try the best way app. Which I guess is what they are all relying on us doing. The after sales really does put the lay z into their Spas.
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app
only works sometimes ..
Lazy spa Hawaii
WiFi and schedule hence not working
Suggested improvement
Add a graph to see the temperature overtime whilst overlaying whether the heater was on at the time.
Terrible
Terrible app. Constantly loses the spa. Timers stopped working weeks ago. Jump through hoops to get it up and running again.
Buggy and Inconsistent
Had many issues with connecting. Scheduling initially was good but now reports a schedule is active when it isn’t. Found it was on when shouldn’t be and off when should have heated up. Bit frustrating.
Poor
App is great on the odd chance that it works. Heating and filter schedules don’t work. If the heating schedule does start the temperature defaults to the minimum, therefore not heating the water. The filter schedule says it’s running but it doesn’t anymore. Modern things shouldn’t be this poor
Repeat Schedule unreliable.
Only reason I upgraded my hot tub was to use a repeat schedule for cheap energy overnight. Randomly the schedule just stops working. Then you have to reset every thing. Then repeat. Feel like a bit of a sucker.
Schedule is broke
The app has worked in the past, if a little buggy, but recently the schedule I’ve set has stopped working. I get a notification that it’s started but the hot tub does nothing. I can manually change settings via the app so I know the WiFi connection is fine. I spent the extra to get WiFi support and now if only half works. Please fix this soon!!
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Schedule Not Working
All of a sudden the schedule feature has suddenly stopped working. There are no connectivity issues as I can control the pump manually via the app but it just will not run the schedules.
Rubbish app!
This app supposedly has a schedule for heating the spa etc…
Well I can say with confidence it doesn’t work properly! The spa doesn’t come on when it’s scheduled to and the scheduling keeps being deleted!
At best it’s an on/off controller and nothing more. Very disappointed!
Well I can say with confidence it doesn’t work properly! The spa doesn’t come on when it’s scheduled to and the scheduling keeps being deleted!
At best it’s an on/off controller and nothing more. Very disappointed!
Awful App
Terrible App Heating schedules only work roughly half of the time, you never know if the heating will work overnight or not . Useless
Crashes
⭐☆☆☆☆
Very poor app. It crashes frequently and constantly loses connection to the spa. If you close the app or even lock your phone for a moment, it often gets stuck on “Error while loading” and has to reconnect all over again. It also regularly shows the wrong status for the spa, sometimes not recognising whether the heater, filter, bubbles or HydroJet system are actually on or off. The app is unreliable and makes controlling the spa far more frustrating than it should be.
Very poor app. It crashes frequently and constantly loses connection to the spa. If you close the app or even lock your phone for a moment, it often gets stuck on “Error while loading” and has to reconnect all over again. It also regularly shows the wrong status for the spa, sometimes not recognising whether the heater, filter, bubbles or HydroJet system are actually on or off. The app is unreliable and makes controlling the spa far more frustrating than it should be.
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Simon
The connectivity is fine but the way the app responds to commands is poor. Having to make a command, ignore the fact it responds and then shows a flick back to the opposite action, then log out and back in again to see if it worked is not good at all. Must be a simple fix for this?
