Horrible updates
Response from developer
We're sorry to hear about your frustration with the recent updates. We appreciate your feedback and understand the importance of maintaining quality features. If you would like to see the previous enhancement feature return or have other suggestions, please share them through our suggestion channel so we can follow up more closely. Thank you for your patience as we work on improvements.
L
Response from developer
¡Gracias por descargar Layers! Estamos emocionados de que lo pruebes y esperamos escuchar tus opiniones. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos. ¡Disfruta explorando la aplicación!
Disappointed
Response from developer
We're sorry to hear about your experience with the app. It sounds like the alterations were not what you expected. Please share more details via our support channel, so we can investigate and assist you better. It’s our goal to improve these transformations according to user feedback. Thank you for letting us know.
Horrible
Response from developer
We're very sorry to hear that your experience with Layers was not as expected. We understand your frustration, and if you'd like to cancel your subscription, please contact our support team through the app by going to Settings > Contact Us and sending an email. Your feedback on the editing options is valuable, and we will work to improve them. Thank you for bringing this to our attention.
Bad
Response from developer
We're sorry to hear that you didn't have a good experience with our app. The coin system and weekly fees are designed to support continual updates and improvements. However, we take your feedback seriously and are committed to enhancing our AI capabilities. Thank you for sharing your concerns.
Scam Alert
Response from developer
We're sorry to hear about your experience. Layers offers a range of features that are showcased in the app description. We encourage you to explore the free version to better understand the app before making any purchase. If you have any specific questions or issues, please feel free to reach out to our support team. Best regards.
limité
Response from developer
Nous sommes désolés d'apprendre que l'application ne répond pas à vos attentes malgré l'abonnement annuel. Nous travaillons en permanence à l'amélioration des fonctionnalités et des services offerts et apprécions vos commentaires pour nous aider à améliorer l'expérience utilisateur. Si vous avez des suggestions spécifiques ou des domaines à améliorer, n'hésitez pas à les partager via le canal de suggestions. Merci pour votre compréhension.
Way too expensive for a basic app
Response from developer
We apologize for any inconvenience. Our pricing reflects the costs associated with providing AI services. We will take your feedback regarding the coin cost into consideration as we continuously evaluate our pricing policies. We're sorry to hear that you are unsubscribing, and hope to improve to better meet your expectations in the future.
I waisted $40
Response from developer
We apologize for the inconvenience you experienced while attempting to enhance your granddaughter's photo. Layers is designed to handle a wide range of images, but certain sensitive content may pose challenges for the app. We understand your frustration and kindly suggest you reach out to our support team for a potential resolution regarding your purchase. Thank you for your feedback. Best regards.
Garbage App
Response from developer
We're sorry to hear that you're not satisfied with Layers. Each app has its unique offerings, and we continuously work to improve Layers to meet our users' expectations. If there's specific feedback you'd like to share, we'd appreciate hearing from you through our support or suggestion channels.
Very Disappointed
Response from developer
We are truly sorry to hear about your disappointing experience with our app. It sounds like there is an issue with our content sensitivity settings. We take your feedback seriously and are investigating this matter to ensure fair and accurate processing of images. If you could provide more details via our support channel, we would be grateful and will work to resolve it as quickly as possible. Best regards.
Awful, dishonest
Response from developer
We're sorry to hear that you're disappointed with the app and feel it doesn't match the advertisements. We take feedback seriously and continuously strive to ensure our marketing materials accurately represent our product. Please let us know if there are specific issues or improvements you would like to see via our support channel.
Absolute trash waste of money app.
Response from developer
We apologize for the disappointment and frustration you've experienced. Our aim is to provide a valuable service through Layers, and we recognize the importance of transparency. The coin system allows us to continuously support the AI feature improvements, yet we understand how this might feel limiting. We value your feedback and are committed to reassessing our pricing and feature offerings to better meet our users' needs. Thank you for your patience and for bringing this to our attention.
The worst a scam
Response from developer
We sincerely apologize for the experience you had with our app. We understand your frustration with the coin system and pricing model. Pro subscribers receive 1,000 coins weekly, but we take your feedback seriously and are examining our pricing policies. We also hear your concerns about the app's loading times and are working to improve performance. If you have further questions, please contact support through the app. Thank you for your patience and understanding.
Subscription problems
Response from developer
We're sorry to hear about the trouble you're experiencing with your subscription purchase. Please contact the iTunes support team for assistance with completing your purchase, as it seems to be an issue on their side. Meanwhile, if you continue to experience difficulties, feel free to reach out to our support team through the app by going to Settings > Contact Us. We're here to help!
Distorts image
Response from developer
We're sorry to hear about the image distortion issue you're experiencing. We take user privacy very seriously; accessing your full library is solely for providing you with the best editing options. Please contact our support team for further assistance regarding any technical issues. Best regards.
Another Bait & Switch
Response from developer
We're sorry to hear about your disappointment with the app's subscription and coin system. Our pricing reflects the costs associated with providing our AI services, and we offer 1,000 coins weekly to our Pro users to help them explore all the features. We continuously evaluate our pricing and policies to better meet user needs. Thank you for your feedback; it is valuable for our improvement. Please feel free to reach out to our support team if you have further concerns.
Terrible app
It did not enhance the photos or make them clearer. It changed the faces so that my family were unrecognisable mutants. I tried multiple different prompts and attempts waste of money and time.
Response from developer
We're truly sorry to hear about your negative experience with the app. It sounds like the edits didn't meet your expectations, especially in terms of photo enhancement. We understand your disappointment and would like to gather more details to address this issue effectively. Please reach out to our support team so we can assist you further. Your feedback is valuable to us as we strive to enhance the quality of our services.
詐欺
Response from developer
申し訳ありませんが、アプリに満足いただけなかったことをお詫び申し上げます。質の高い体験を提供するよう努めており、ご期待に沿えなかったことをお詫び申し上げます。お客様のフィードバックは私たちにとって貴重であり、サービスの改善に努めます。ご理解とご協力をお願いいたします。
Asking for a review before I used the app
Response from developer
We're sorry to hear that you were prompted for a review before having a chance to fully use the app. Your feedback is valuable, and we'll take this into consideration as we work to improve user experience. Thank you for sharing your thoughts.
