DO NOT DOWNLOAD - BILLING SCAM
Response from developer
Hi, We're sorry to hear about your frustrating experience. We take billing concerns very seriously and would like to clarify a few important points. tonestro never initiates subscriptions or charges without explicit purchase authorization. All subscription prices, trial periods, and renewal conditions are clearly displayed before purchase and require active confirmation. tonestro offers subscriptions through both Apple and Stripe. Subscriptions purchased through Stripe are managed separately and therefore do not appear in your Apple subscription settings. We have already been in direct contact with you through our support team and have addressed your individual case. Our goal is to provide a transparent and trustworthy learning experience for all our users. If you have any further questions, we're always happy to help at support@tonestro.com. Best regards, The tonestro Team
7 day “trial” requires subscription
1) offer a monthly subscription option
2) make the trial truly no strings attached and just stop working after the trial unless you subscribe.
Shady business practices. Deleted the app.
Response from developer
Hi, thanks for sharing such detailed feedback on the trial. We'll discuss it with the team and look at how we can do better. tonestro Team
Deceptive advertising
Response from developer
Hello, thanks for the detailed feedback on the content and the charge. We'll pass your content feedback to the team. For the charge, write to support@tonestro.com and we'll look into it. tonestro Team
Horrible
Response from developer
Hi, Thanks for your feedback. If you’re already using headphones so the accompaniment can’t be picked up by the microphone, your playing should be detected reliably. 🎻 Please note that tonestro evaluates not only which note you play, but also pitch and timing. If several notes fall outside the required range, the lesson cannot be completed successfully. In that case, we recommend going back a few lessons to practice the fundamentals again before retrying this lesson. If you’re confident that you’re playing the notes correctly and they’re still regularly detected as incorrect, we’d like to investigate. Please contact us at support@tonestro.com with your User ID, device, and the affected lesson. Our team will be happy to help.
