Voice detection is buggy
Response from developer
We apologize for any inconvenience, we have fixed several bugs in our new update. Do try it and let us know. Thank you
Horrible
Refund?
Response from developer
We’re sorry to hear you purchased the wrong app. Unfortunately, we can’t process refunds directly, but we recommend reaching out to the app store you used for assistance. They’ll be able to guide you through the refund process. Thank you for your understanding!
Not impressed
I wish I could get my money back
Response from developer
We’re sorry to hear that the app hasn’t met your expectations and that you found it less intuitive. We appreciate your feedback about the microphone issues, as it’s important for us to know. If you have specific concerns, please reach out through the app. Your insights are valued!
Nothing like the ads
Has zero value
Response from developer
We’re sorry to hear that the app didn’t meet your expectations and that the content felt misleading compared to the ads. Your feedback is important, and we appreciate you sharing your thoughts. We’re committed to providing a better experience, and we hope you’ll reconsider.
Confused
Response from developer
We appreciate you taking the time to share your experience. We understand your frustration and apologize for any inconvenience caused. To clarify, our app is called "Capable: MakesYouFluent" and there is no other app with the name "MakesYouFluent" offered by us. We currently do not offer a 6-month subscription plan. To resolve this issue and assist you further, please contact our support team directly at support@capableonline.com. They will be happy to investigate your concerns and provide the necessary assistance. Thank you for your understanding.
Pfff
Response from developer
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We're sorry to hear that you're encountering issues with voice recognition. Your feedback is valuable to us as we work to improve the app's accuracy. We're continuously working to enhance our speech recognition technology. Regarding your level placement, we understand your desire to progress quickly. To unlock advanced levels and skip beginner content, we offer subscription options. This allows us to continue developing and improving the app for users of all levels. We appreciate your understanding and look forward to providing you with a better learning experience.
No AI
Response from developer
Thank you for your feedback. We appreciate you taking the time to share your thoughts. We're constantly working to improve our app and enhance the user experience. AI integration is definitely on our roadmap, and we're excited to incorporate it into future updates. Your feedback helps us prioritize features and improvements. Thank you for your support and patience.
Bad
Response from developer
We apologize for any inconvenience caused. Please note that we offer a 7-day trial period for our yearly subscription, as clearly stated when you select this tier. We do not offer trial periods for other subscription tiers. Please shake your phone within the app to provide more details about your complaint so we can assist you further.
False advertising
Response from developer
We apologize for the confusion with the AI tutor ads. We understand your disappointment. Your feedback helps us improve our services.
This is a amazing app
Response from developer
We appreciate your fantastic feedback! Glad you're enjoying the app.
Waste of time
Response from developer
We apologize for the inconvenience you experienced with our app. We are continuously working on improving our lessons to provide a better learning experience. Please update the app to access the latest content and improvements. If you have any specific questions or need assistance, please feel free to reach out to us by shaking your phone while the app is open, and we'll be happy to assist you further via email. Thank you for using our app and for sharing your feedback with us.
For beginners only
Response from developer
Thank you for reaching out and sharing your experience with us. We understand your desire to refine your Italian language skills, and we appreciate your feedback. Our app focuses primarily on listening and speaking to help users quickly develop conversational fluency in other languages. While we may not cover verb conjugations and grammatical nuances extensively, we're constantly working to improve our offerings and may consider adding more comprehensive language learning features in the future. If you have any specific questions or need assistance, please feel free to reach out to us by shaking your phone while the app is open, and we'll be happy to assist you further via email. Thank you for using our app and for sharing your feedback with us.
Scam
Response from developer
JustNate3, We're sorry to hear about your experience. We assure you that our app is not a scam, and we take any concerns regarding its legitimacy very seriously. We strive to provide a valuable and trustworthy service to our users. If you have encountered any issues or have specific feedback, please reach out to us directly so we can address them promptly. We appreciate your feedback and hope to regain your trust. Thank you for bringing this to our attention.
Not off to a good start.
Response from developer
Thank you for bringing this to our attention and for choosing our app to improve your German language skills. We apologize for any confusion or inconvenience you experienced during the setup process. We're pleased to inform you that German language support has been added to our app, and you can now access German lessons and practice exercises to enhance your conversational skills. We appreciate your feedback and patience as we continue to expand and improve our language offerings. If you encounter any further issues or have any additional feedback, please feel free to reach out to us. Thank you for your support and for being a valued user of our app.
Scammed
Response from developer
Thank you for sharing your experience! We’re sorry to hear about the inconvenience you’ve faced. Our team is currently working on multiple languages and German will be available soon so you can fully enjoy learning it. Your feedback is valuable to us, and we appreciate your patience. If you have any further concerns, please reach out to our support team by shaking your phone while using app for any assistance.
نور
Response from developer
نأسف لسماع ذلك. شكرًا على ملاحظتك. هدفنا هو تقديم تجربة ممتازة لمستخدمينا ونحن نقدر مشاركتك لاقتراحاتك. يمكنك تحديث التطبيق بانتظام للحصول على مزيد من المميزات والتحسينات. نحن نعمل باستمرار على تطوير التطبيق لتلبية احتياجاتك. نأمل أن تعطينا فرصة ثانية لإثبات جودة خدمتنا. شكرًا لصبرك وتفهمك.
