Lease Exchange User Reviews

Customer Experience

Positive experience13.3% of reviews
Neutral3.6% of reviews
Negative experience83.1% of reviews

~ Based on 83 written reviews from the US App Store.

What users say

Is Lease Exchange Safe?

Lease Exchange: Car Trader has mixed safety signals based on user ratings. AppsHunter Safety Score for Lease Exchange is 64/100.

This assessment is based on 391 user ratings, with an App Store average of 3.2/5.

Safety Analysis

54.5% of ratings point to a safe experience
1.5% of ratings suggest some concerns
44.0% of ratings point to a risky experience

~ Based on 391 App Store ratings for Lease Exchange.

Is Lease Exchange Legit?

Lease Exchange: Car Trader appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lease Exchange is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

APP IS ASSS

this app is so horrible! All the leasing cars are old leasings or out of date and it doesn’t let you add your phone to register! Just so trash!

Doesn’t work can’t cancel

The app doesn’t work and I can’t figure out how to cancel the subscription

No response

No response from potential lease holder. Should be a time constraint and they should have to exit the platform.

Just started, still browsing, great options

Just started, still browsing, great options

Outdated

Search function is less as shows leases that expire over 2 years ago

No call back so far…

I have tried to contact support via text with no success. I called the contact number and reach a robotic voice mail, I leave a clear message with my name and phone number. No response or call back, I need someone to contact me. Next contact on my part is to the better business bureau

Cannot verify my phone number

I have resent this code multiple times throughout the day to verify my phone number and I am still not receiving the text. Been resending the code every 60 seconds and still nothing. I can’t contact anyone in the app without my number verified. If you are going to make your whole platform app-based instead of web, make sure your app works flawlessly.
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Jayyy

Don’t pay for subscription. It’s a scam

Total scam

This service is a total scam

No Response

Never got a response from anyone on the app

Old listings

Some listings are out of date, I can’t figure out where the subscription went to cancel it. Had to subscribe just to search. The search parameters are limited.

Must sign up for paid subscription to see anything!

May purchase a subscription??? No. You need to change it to MUST! You can’t see anything do anything unless you sign up for a ‘free trial’ with autorenewal LOL. Who knows how many listings or what is even on this thing. Probably none if you MUST sign up to see anything at all. DEFINITE DELETE. Waste of time.
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Scam Artists

When you try to search for a car, they put you on a screen to pay for their premium version. There is no X button to not pay for the premium version for nearly 20 seconds. They are just hoping people think you HAVE to pay and do it solely due to that fact. Whoever runs this app are scam artists.

Way too expensive

Not transparent

Scam. Useless. Waste of time.

User interface is a joke. Filter is useless. Ads are outdated and make no sense and not real. No responses from ‘owners’ and no way for owners to list vehicles anyway or be reached directly. Contact is thru a chat function in the app that no one every responded to. 1-2month old ads, sometimes even older than that. Vehicle locations not shown. The whole app is a scam and useless. Get the 3 day free trial and see for yourself if you must. It’s a joke.
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Worst company ever

Worst customer service and people never respond in the chat waste of time and money for the subscription

No response

I sent a request for 3 cats yesterday and no one responded. I’m not even sure people want to lease out their car. I called and it didn’t even ring

Erroneous Subscription Charges

Stay away! No way to cancel subscription and they keep charging every month. I am having major issues getting my money back for past months. I might have to force chargebacks and flag this merchant with my card issuer.

Customer service poor

To cancel my membership I tried several times and each time I got a message. No one picked up.
There is no button to click to cancel my membership after three day trial. So disappointed. I will have to block the charge

D May 2022

Not possible to do sms verification registration

Not possible to do sms verification registration