Leatherback User Reviews

Customer Experience

Positive experience29.5% of reviews
Neutral9.1% of reviews
Negative experience61.4% of reviews

~ Based on 44 written reviews from the US App Store.

Is Leatherback Safe?

Leatherback appears mostly safe based on user ratings. AppsHunter Safety Score for Leatherback is 77/100.

This assessment is based on 49 user ratings, with an App Store average of 4/5.

Safety Analysis

73.5% of ratings point to a safe experience
6.1% of ratings suggest some concerns
20.4% of ratings point to a risky experience

~ Based on 49 App Store ratings for Leatherback.

Is Leatherback Legit?

Leatherback appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Leatherback is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Missing money

They’ll steal your
Money, don’t even bother using this app

SCAM APP

I would strongly advise anyone considering using this app to stay away from it. In my experience, they are not reliable. They hold on to your money and make the process extremely frustrating. I found their service disappointing and would not recommend it to others. Please be cautious before using this app.
It’s like a scam and fraud app. Run for your life
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Reliable

Very reliable and exchange friendly

Delayed transaction

Network issues, transactions failure, hanging money all the time, incompetence

WHAT A USELESS APP

Do not download this app. They are only after your details. It’s a useless app and I regret download it and put in my details. There customer service poor. If you have any problem you are on your own cos no capable; reliable and knowledgeable person to attend to you.

They are fraudulent

Run from this app: They are demons I repeat don’t install this app else you’ll cry.They hold your money,ask you for documents to verify source of incoming deposits,they get your account disabled and refused to return back your money to you or to the sender

Worst app ever

Worst app ever!!!! You will pray to have a seamless transaction anytime you use the app

Good but Most unreliable transfer App

This app has huge potential but it’s the most unreliable when you need it most. Don’t use it after any update or upgrade. Customer service is helpless and the support chat is dead. Live chat takes forever to respond and email comes with apologies and holding response. Sometimes the company should give realistic feedback and prioritize customer. Why introduce a feature that is unstable and rushed.
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App misbehaving

What’s going on why can’t I see what’s in the app again

Good

The app is awesome. But try and update to let NIN verification acceptable

Scam app please don’t use this app

They take the money from your wallet and do not transfer to your indicated recipient. Please completely avoid this app as they will take your money and when you reach out to support no one responds. This app needs to be removed so hard working people stop getting scammed of their hard earned money.

Please don’t use this app its fake they will not pay your money and they will not respond

Don’t use

Scam App. Do not use!!!!!

They take the money from your wallet and do not transfer to your indicated recipient. Please completely avoid this app as they will take your money and when you reach out to support, no one responds. This app needs to be removed so hard working people stop getting scammed of their hard earned money.
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Frustration ProMax

I actually thought I did a review before but the experience I had in the past 2 days made me come here to post this. It’s been 2 horrific days of delayed transactions without proper justification. I’m being generous by giving a 1 star

SCAMMERS

They’ve held onto my wages for the last 17 days , no response from their incompetent advisors and no updates . They plan to frustrate me till I lose my wage but I will be taking them to the financial ombudsman service.
0/10 service.

Leatherback is a scam

They are a scam if you need proof use their app !!

Nonsense app

I had a terrible experience with Leatherback. On October 11, 2024, my family friend, Mr. Murdoch, sent me £2,287 via Leatherback, and I immediately provided all the necessary documentation to receive the funds. Despite fulfilling every requirement, the money has yet to be released, and their customer service has been completely unhelpful.

This is not a minor delay. I’ve been in constant communication with their support team, but all I receive are vague responses without any real progress. The lack of urgency and transparency is frustrating, especially considering the importance of the funds to me.

Desperate for help, I even reached out to Leatherback’s CEO and key executives via social media, tagging them multiple times with my ticket number (#12906). I also tagged relevant authorities like the Economic and Financial Crimes Commission (EFCC) in Nigeria, hoping to draw attention to the issue and the apparent incompetence within Leatherback.

As a customer, this situation has caused undue stress and financial strain. I trusted Leatherback with an important financial transaction, expecting reliable service, but they’ve shown nothing but delays and unprofessionalism. I would urge anyone thinking about using their service to be extremely cautious, as their handling of this matter has been beyond disappointing.
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Response from developer

Hello Ajanma, we’re sorry that your transaction didn’t go smoothly. We know how essential reliability is when transferring money, and we’re here to help make things right. Please contact us at help@leatherback.co with your transaction details, and our team will prioritize resolving this for you.

Bad App

This is one of the most useless app! Do not use them, I’ve sent money to fund my account since 7 days now and nothing is coming through from them. Customer care is bad!

Delay in my 25 pounds I sent

Give back my money

Cheap transaction rates and amazing features

I've been using the Leatherback app for a while now, and I'm impressed with its affordability. The rates for international transfers are much cheaper compared to other apps I've tried. The multi-currency feature is a standout for me, as it makes saving in multiple currencies incredibly easy.