Please do not purchase!
Possibly the worst lighting application I’ve ever had…horrific. Do research before you buy
U have pay a subscription few
So you buy the lightbulb and then he want you to have a subscription to get full access to you all it’s a joke
Pay wall for changing lights?
I can’t change my lights without paying $50. Ridiculous.
Genio lights
Not good it wasn’t for free & I tried everything & still can’t on my phone.
Response from developer
We're sorry to hear that you're having trouble with your Genio lights. Please reach out to us at support@mapplelabs.co, and we'll do our best to assist you in getting the app and lights functioning properly on your phone.
Wiz
I shouldnt have to pay to change the color if i already decided to buy the lights
Trash
Terrible product don’t waste money buying
Get it together
Maybe make you’re device so that it can be used with 5GHz and write it on you’re box. It would make more sense if you made it to 5 because that’s what everyone’s WiFi is nowadays. Just waisted my money
Don’t buy
Horrible unless you pay a monthly fee
Paid
It wants a monthly subscription, to unlock settings for the lights you already own. Absolutely absurd
Greedy
So if you don’t pay monthly after you purchased the products you can’t really do anything on this app ! Fat greedy devs
Do not install.
You cannot remotely control your TV back lights using this app unless you agree to pay for a premium subscription. What on earth?
Response from developer
We sincerely apologize for your experience. Our premium subscription offers additional features, including remote control of your TV back lights. We value your feedback and will review our app description for clarity. If you have any questions, please reach out to support@mapplelabs.co.
App does not work
This app does not work and I paid 59.99 for a lifetime subscription. I want my money back.
Refund
Can you please refund my purchase for $60 i made today? I bought the wrong app and need a refund. Thanks
Bad app
It’s a scam app imo. Wouldnt connect to my light, charges $6 a week to not work, and there is no section to cancel your subscription in the app. Wouldnt recommend.
Not wanted
I have NO lights that this would work on. Why am I charged $59.99 for a subscription??? I want a refund!
Paywall
Has a paywall for everything
Ecostupid
Don’t bother, there are better systems out there. Not able to read the QR codes on neither bulbs nor packaging. I made a 19$ mistake. Back to the Hue system
Doesn’t work
Bought lifetime premium for $60 and couldn’t use the app. Lights connected one time but wouldn’t change color and when I reset the lights it would no longer connect. Don’t bother using support because they don’t respond.
...
Everywhere I click I have to pay I want to turn it off I have to pay and the only reason I got this app is because I can't long in to keepsmile.
Pay wall
You can’t even turn on the light with out it asking you to pay for the premium version
