Please fix this app
It continues to freeze and will not let you sign out all you can do is close the app. No it is not my iPhone or the connection. This has been happening for over 1 year.
No real assistance
Been trying to get linked with account for over 6 months. Directions given by rep at bank doesn’t work
app functions poorly worst bank app ever!
Can somebody fix this app. Stalls and now it will not log off. There is always something going on with this app. Improve it’s visibility by using bold and black print. Please list account transactions in the credit card view.
Pitiful App
I can finally sign in, but am unable to see any transactions. I select my checking account and all it says is “No Available Transactions”. Tried multiple times. Deleted app and reinstalled. No Change. Pathetic!!!!!
Icon problems
This is the worse app I ever tried to download. Your app writer should get a job Doing something that maybe can handle
Can’t login
Still can’t login to the app at all. New member and not making a good impression.
Works 50% of the time
App works sometimes
Terrible app for iPad Pro
This app needs some major upgrades. It shows no activity on your accounts. You can tell it’s not designed for the iPad when you open the app the screen is cell phone sized. The iPhone version is better but not without its issues. My biggest complaint with it is it doesn’t show your balance with each use of the card. I like to see the sequence of my balance each time the card is used. When first launched it showed the balance. All in all I can live with the iPhone ver but the iPad Pro ver is useless.
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Just horrible
I’ve been with Legacy over 30 years, since it was UFCU. This app is absolutely awful. No running totals, just the transactions. WTH Legacy? How do you expect to keep customers with such a crap product. I am taking my business elsewhere
Intuitive and easy to navigate
The app has improved over time since it’s initial launch and great features have been added including Card Controls, applications within the app, and more! I love Legacy!
So difficult it’s ridiculous
I have the same complaint as the reviews I see from a year ago. This app is so hard to navigate and so frustrating. I cannot accomplish what I need to do. Each time you change apps it just gets worse.
Fix app
This is by far the worst app ever. We went into the bank ( been a loyal customer before they made this open to the public plus my parents were members for years) we told them about how bad this app is and they have done NOTHING to fix this. It keeps freezing, logs u out…. Etc . Horrible app not worth the time to use this anymore. I’m beginning to not like my credit union that I once enjoyed.
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Simple, User Friendly App!
I'm not sure what all the negative reviews are about! I use the app *daily* alongside the card control app, and things work great for me!
Disappointing
I have been a member for almost 30 years and this app has made me seriously consider moving all my accounts. It regularly will not show previous transactions or any information on my accounts. Awkward, cumbersome and not at all user-friendly. I know Legacy could do better!
The worst app EVER
What is this ? Who created this App ? Why did you all change from the other App? This was not an upgrade. I bank with other their app is much more user friendly. Bill Pay is awful . I am going to have to use another bank to pay my bills.
Rushed but stable
It is very obvious from the rest that this app was released to soon. With a release that made the app unstable and then the update to iOS 14 making it impossible to use the app until developers had the new iOS as a trusted OS. The app itself is simple and easy to use. Since I’m
Living in Europe not being able to talk to anyone but still be able to upload checks and manage my money transfers is nice and I enjoy it
Living in Europe not being able to talk to anyone but still be able to upload checks and manage my money transfers is nice and I enjoy it
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SO glitchy!
This new version is so glitchy and not user friendly! It’s so much less intuitive to use.
Edit: the camera for mobile check deposit has been broken for several months. Can you PLEASE fix? It makes it sooo hard to deposit checks.
Edit: the camera for mobile check deposit has been broken for several months. Can you PLEASE fix? It makes it sooo hard to deposit checks.
Horrible
Horrible
Horribly Designed App
As a graphic designer the layout of this app makes no sense. Whoever designed it has no app design experience whatsoever. Checking your transactions it’s not color coded for expenses versus income. There’s no where it tells you the previous balance, and the fonts used are not meant for numbers. They also bury the link to do check deposits. I’ve been with legacy for 10 years, but may jump ship because of the usability and integrations they lack.
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Take Your Money & Run
This is absolutely the worst app ever for banking. I have been a loyal Legacy CU member for years, but changing this app was a BIG mistake. I have contacted customer service and tech support to no avail. I was told that it was my phone. The. I was told that they were working on it and would call me back. That was in August. They never did and will not return my calls. I called yesterday again. Andrew in Customer Service told me to download the app again and it would work - that everything works fine. I did that, but it still doesn’t work. Every time I get to the screen to upload a check image, the screen freezes. So I can’t deposit a check remotely any longer. I guess you don’t want my money or. We’d my business. I called again today, asked for technical support and unfortunately got the same person again. He was patronizing and laughing frequently. I don’t find this funny at all. This is valuable time I am asking to get no where. I will be pulling my money out of your credit union and taking it to your competitors that value their customers. There is no excuse to not fix this in 6 months. Andrew tried to deny there were any problems; then apologized for the problems and let me know he was aware of them. After reading all the reviews, I KNOW we are all experiencing the same problems. Shame on you, Legacy.
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