Just downloaded, can’t create account
I just downloaded the app, and I can’t create an account. The link doesn’t work on the app, and I can’t try as a guest because it’s saying connection error. Even the website in my browser is messing up after I put in my email to create the account on there.
Site not found
Have not been able to access the app or website for quite some time. It keeps saying site not found. Legible keeps charging my card.
Affordable and endless options!
I never write reviews for apps so this is my first one. But it is MUCH needed. Oh my goodness! The monthly cost is cheap but I’m planning to do a yearly subscription soon (mainly because I wanted to try it out). But there are just so many options for both ebook and audiobooks. I have canceled my audible, because I just hate paying and waiting for 1 credit every month. I have also tried Everand and it wasn’t my favorite. This is the place to go. They also have some graphic audios for some books (I’m looking at you ACOTAR fans). I’m OBSESSED with this app. Besides some improvement in the app (but that is normal to all apps), I highly recommend this app for those book lovers on a budget. DO IT! Make the purchase! Good job Legible!
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FRUSTRATED
I love the concept. But so far I have not been able to read or listen to ANYTHING. It keeps saying “not available on mobile device ” so I downloaded the app on my iPad. Now it’s saying “you don’t have access to this” on every audio book I have clicked on. And for the life of me I can not figure out how you are supposed to read ebooks when it doesn’t give any sort of option to do so. Very frustrating!!
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Response from developer
Hi Nicole! We're so sorry you're having trouble. Please send a report to support@legible.com so we can get this sorted for you. It sounds like a glitch and we'd love to get you reading!
Password Reset Doesn’t Work
I subscribed, and I regret it. I don’t know if it didn’t save my password or if the whole app is a scam. In any case, I tried resetting my password. They said that they sent an email, but there was none (not even in the spam folder.) The Help page is a fake. It just tells me that the email has been sent.
I’m going to have to go to my credit card company now to see if they can block future charges.
I’m going to have to go to my credit card company now to see if they can block future charges.
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Response from developer
Hello! We are so sorry to hear you're having difficulty resetting your password. Please reach out to us at support@legible.com and we can get this sorted for you. We have had some reports that certain email providers have changed their spam rules so we're aware some customers have not gotten emails. We're correcting this on our end now and hope you'll give us another try!