Cancellations problem
Has a bug. When a court is cancelled, the voucher is not automatically released to allow customers to reuse it.
Nice renovated gym
Great gym with a newly updated range of latest workout equipment.
Very friendly and helpful staff.
A very convenient, spacious centre with a wide range of activities. People need to leave the toilets clean!
Very friendly and helpful staff.
A very convenient, spacious centre with a wide range of activities. People need to leave the toilets clean!
Terrible app
Payments do not work. Impossible to book classes through app
Not that easy to use
Most of the time it gives error " page not found" specifically when tries to book swimming lessons from tom dean.
Very polite and helpful staff
Shown around the complex today was very impressed and everything was very well explained.Bus service very good.
App not tested on iphone
Try to accept terms&conditions by iPhone while registering it’s not possible because focus on background page and it’s impossible to scroll down page to push accept button. Also I can’t find price for family membership.
Unable to pay using any card
App has stopped allowing me to pay with any cards - my family are experiencing the same issue
Complains about ‘wrong amount’ and blocks booking. No idea.
Complains about ‘wrong amount’ and blocks booking. No idea.
Are these fake reviews
This app is awful! One of the worst I’ve ever used, super buggy. Developer needs to look at this… feels like 2008.
Unable to pay using any card
App has stopped allowing me to pay with any cards - my family are experiencing the same issue
Terrible app
Terrible navigation. Hard to pay.
Login to book a swimming session follows a curious route.
Slow.
Rubbish!
Login to book a swimming session follows a curious route.
Slow.
Rubbish!
Rubbish if you want to pay
I love being able to book classes using the App, but as soon as you need to pay for something using a card, you only get errors because the app can’t cope with the bank authentication routines. It is incredibly frustrating having to phone up to book a court, especially if you are booking while travelling.
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It has an annoying bug
If you book a badminton court using a membership voucher but later cancel it, the app does not allow you to use a voucher for booking another court
Outdated and infuriating
App doesn’t support autofill of details, doesn’t support any autofill payment or payment solutions, doesn’t have booking & billing address auto complete, and when there is a booking error (often), you have to do everything again manually. Painful app. Do better.
App is not very intutive
Instructions are not very clear!
Do we need to book for regular swimming as well under classes
Do we need to book for regular swimming as well under classes
Very poor quality application
Rarely works well
No working
Worked for two weeks and now just loads and immediately closes. Have updated my phone software, deleted and reloaded- no luck. Braywick front desk sent the issue to leisure focus support with my details. Two weeks later, haven’t heard nothing. Great. Have to get a code from the front desk each time I go to the gym.
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Not user friendly
I used to be able to book a squash court and now it says my user account needs resetting but no where to reset it! Very poor design for those wanting to book a court and not a annual member
Functional but…
Crashes literally every other time I open it
iPhone 12 Pro Max
iPhone 12 Pro Max
Problem with booking app
Can not access bookings on app 😕
