Good Platform, but NPA Tracking Needs Improvement
The platform is okish, tracking NPA performance is unnecessarily difficult. The app clearly displays the interest earned and principal repaid, but there is no simple, prominent figure showing the total NPA incurred to date.
Users should be able to see a single NPA figure on the main dashboard, similar to how monthly principal and interest received are displayed. This would make it much easier to understand the actual portfolio performance and returns.
A clear and easily accessible NPA summary would significantly improve transparency and the overall user experience.
Response from developer
Hi, we understand your concern. Please note that once a scheme is marked as closed, the applicable NPA details are reflected, while detailed information is also available in the reports. We’d like to understand your concern better and review your portfolio. Please write to support@lendenclub.com with your registered details, and our team will assist you further. Team LenDenClub
Very disappointing experience
The biggest issue has been poor communication and lack of timely support. Getting clear updates regarding repayments and withdrawal of funds has been difficult, and responses to queries have not been satisfactory.
After going through the complete process, the returns were also much lower than what I expected, with very little actual gain considering the time the money remained invested.
Overall, I don’t feel the platform provided the level of transparency, communication, and service I expected. I would personally be very cautious before investing through Per Annum and would recommend doing proper due diligence first.
My experience: Not satisfactory.
Response from developer
Hi, We apologise for the inconvenience caused. We request you to kindly write to us at support@lendenclub.com with the details of your concern. Our team will review the matter and connect with you to assist you further. Team LenDenClub
Good Platform, but NPA Tracking Needs Improvement
Users should be able to see a single NPA figure on the main dashboard, similar to how monthly principal and interest received are displayed. This would make it much easier to understand the actual portfolio performance and returns.
A clear and easily accessible NPA summary would significantly improve transparency and the overall user experience.
Response from developer
Thank you for the detailed feedback! The NPA amount can currently be viewed in the Closed Loans section of the Portfolio. We understand your suggestion to make this information more prominent on the main dashboard and have shared the feedback with our Product Team for consideration. Team LenDenClub
My opinion
Fraud
The platform makes investing look attractive, but when loans default, investors are left to bear the losses. I feel completely let down and regret trusting this app. If you value your money, think twice before investing here. There are far better and more transparent investment options available. Based on my experience, I would never recommend Lenden Club to anyone.
