Lens AI User Reviews

Lens AI: Identify Anything
Lens AI: Identify Anything
XLABS DIJITAL HIZMETLER ANONIM SIRKETI

Customer Experience

Positive experience9.3% of reviews
Neutral0.5% of reviews
Negative experience90.2% of reviews

~ Based on 215 written reviews from the US App Store.

Is Lens AI Safe?

Lens AI: Identify Anything appears safe based on user ratings. AppsHunter Safety Score for Lens AI is 90/100.

This assessment is based on 4,436 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.2% of ratings point to a safe experience
4.2% of ratings suggest some concerns
9.5% of ratings point to a risky experience

~ Based on 4,436 App Store ratings for Lens AI.

Is Lens AI Legit?

Lens AI: Identify Anything appears to be a legitimate app. AppsHunter Legitimacy Score for Lens AI is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible don’t use

I tried out this app in the 7 day free trail and despite cancelling within the 7 days because this app is awful - I was still charged $12.99! I requested a refund for clearly a fraudulent tactic - I’m being told my claim is denied. Absolutely disgusting. Don’t download!

False advertising / basically lies

The Trial was OK and it did allow me to do searches. However, once I paid for the full year subscription, it no longer allowed me to put in a name or phone number to do any kind of search. Only scanning which I feel is absolutely and a scam to just get your money. Do not even try. I would start with something else at the very least White Pages and Google is way better.
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Response from developer

We're sorry for the frustration this caused. It sounds like there's been a misunderstanding about how DeepSearch and the AI Scanner work together, and we'd like to help sort it out. Please reach us at lensai@papsupport.app so our team can look into your account.

I didn’t get what I was looking for

I paid money and I didn’t get anything I was told I can find on this app, so it was a waste of my money , I don’t recommend

How do I cancel my subscription??

I have emailed the link and would like to cancel my free trial. I don’t want to pay the fee and am feeling like this is a trap to get you to pay for something you don’t want. Can you help me cancel before it automatically renews ??

Response from developer

There seems to be a misunderstanding regarding the trial, and we'd be glad to help you sort this out before it renews. Whether you're using the AI Scanner or exploring DeepSearch and other tools, we want your experience to be stress-free. Please reach out to us at lensai@papsupport.app.

Doesn’t work

This app doesn’t work properly! Even if you find the correct profile, it will load the wrong profile! Even the contact us button on the app is compatible with the iPhone.

Do not turn on free trial - SCAM

I was charged $12.99 after i turned on the trial and cancelled it well within the trial period. I reached out to Apple support and they won’t refund the charge. Well it’s only $12.99 some might say but this is a scam! Why offer free trial when you’ll charge users for it!

Abzocke ‼️

Ich habe diese App versehentlich runtergeladen, da ich auf eine Werbung reingefallen bin und schon hatte ich ein Abo am Hals.

Mein Fazit zu dieser App: Völlig nutzlos und überteuert, alle Informationen, die man hier bekommt, kann man sich auch selbst kostenlos über Google und ChatGPT zusammensuchen.
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Response from developer

Das klingt nach einem Missverständnis rund um das Abo, und das möchten wir gern klären. Schreib uns bitte an lensai@papsupport.app, dann schauen wir uns das gemeinsam an. Lens AI soll dir mit dem AI Scanner und DeepSearch echten Mehrwert bieten – umso wichtiger ist uns dein Feedback dazu.

don’t use this scam app!

as soon as you download it, it asks you for a rating which you aren’t allowed to do and then it said I had a 10 day free subscription which then took £7.99 out of my account. Please be careful about this app and don’t give any money to it

This app sucks

Horrible app

DO NOT DOWNLOAD

Was supposed to have a free week but still got charged?!? Honestly. Not even worth it. Free or not. There are so many better ways to get a deep search. Don’t waste your time or money (that they steal from you)

Garbage app

It said there was a free trial and instead I was charged $12.99! This app is fake. I’m highly upset about this. I can’t even download apps anymore due to this current issue of not holding my account. Truly not fair.

Scammers

This app is fake I can’t download anything now bc I have to pay a subscription I canceled the moment I downloaded it I didn’t want the subscription anymore and now it won’t let me download anything without paying 22 dollars and something cents

Inaccurate

Inaccurate information all around not a good app

scam/misleading/false advertisement

they use google colors and a google type of logo to mislead users into downloading and paying for the app. Always look at the app developer before paying or downloading apps. There is also no free trial, they trick users into paying.

Response from developer

Thanks for sharing this, and we're sorry for the frustration. It sounds like there's been a misunderstanding about the trial and our branding, and we'd genuinely like to clear things up. Lens AI is our own AI Scanner with DeepSearch, and we'd love to help — please reach out at lensai@papsupport.app.

Have to pay to access the app

Just use google or something which is free. This app is awful and u need to pay to do anything. I do not recommend at all, don’t waste your money on this app

Not worth the time to use

This app is not very good 👎

Lens AI it’s very inaccurate

I had to put in so much info of the person .

Fraude

Don’t sign the trial, it’s charge immediately. Don’t do anything worthy. It’s charge you for a Google search. Terrible, terrible. A scam.

Response from developer

Dear user, we are sorry that we didn't meet your expectations. We constantly update our application to provide optimized experience and the best solutions. Follow us for updates and reconsider rating our app with 5 stars if you like. :)

SCAM

Not free trial

SCAM

Fraudulently worded text had me believing it was a free 7 day trial. I canceled but am probably out money for the week. Going to see if I could get $ back from cc company. I mistakenly thought it was Google lens. Their logo has same colors and shape.