Lens User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral3.3% of reviews
Negative experience71.7% of reviews

~ Based on 60 written reviews from the US App Store.

Is Lens Safe?

Lens - PDF Scanner & Editor appears safe based on user ratings. AppsHunter Safety Score for Lens is 87/100.

This assessment is based on 686 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.0% of ratings point to a safe experience
2.8% of ratings suggest some concerns
11.2% of ratings point to a risky experience

~ Based on 686 App Store ratings for Lens.

Is Lens Legit?

Lens - PDF Scanner & Editor appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lens is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst App! WTHell Happened to Microsoft???

Used to use this app. Now this becomes the worst. I don’t mind payment gateway. You can have those to keep the development up and running. But even after subscribing if the app still asks for payment, then some serious issues with the app. Makes it look CHEAP!

Good apps

Good apps

ダウンロード開始ともに

使いごごちも試せないのにダウンロードすると課金を請求して来ます。販売です。
試しに使う事も出来ないとか酷いですね。
3日間無料トライアルも課金です。どんな使い心地かも試せない。以上。

Scan feature

Quick and easy to use

Nicht Offiziell und Abo Falle

Nicht offizielle App aber sieht aus wie Microsoft und versucht einem ein 24€/ Monat Abo unterzujubeln.

Excelente

O melhor

Vorsicht

Die App erweckt durch ihren Namen und ihre Gestaltung den Eindruck, die offizielle Microsoft-Lens-App zu sein. Stattdessen wird man direkt mit einem überteuerten Abo konfrontiert. Dieses Geschäftsmodell wirkt irreführend und zielt meiner Meinung nach darauf ab, Nutzer aufgrund der Ähnlichkeit zur bekannten Microsoft-App zum Abschluss eines Abonnements zu bewegen. Schade – Transparenz und Fairness sehen anders aus.
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Response from developer

Vielen Dank für Ihr Feedback. Es tut uns leid, dass die App nicht Ihren Erwartungen entsprochen hat. Alle Informationen zu Preisen und Abonnementbedingungen werden vor der Bestätigung des Kaufs angezeigt. Wir arbeiten kontinuierlich daran, die App und die Nutzererfahrung weiter zu verbessern.

Scam

Tried to use the app and even purchased the subscription, but even when I purchased the subscription the app would only show the screen that told me to purchase even did it a second time after I purchased a SECOND subscription. Shame apple doesn't vet these apps for scams.

terrible

do not even install. they try to charge you 800yen per month.

Response from developer

We’re sorry the pricing didn’t meet your expectations. Subscription pricing and terms are clearly displayed before purchase confirmation, so you can review them before deciding to subscribe. We appreciate your feedback and continue working to improve the app.

Literal slop app

I was give 3D free trial didn’t get to use it because app bugged out and said I already used my free trial?? I paid for premium 4.99$ just to still not be able to use the app and they are a fake Microsoft app remove this slop I want a refund garbage paste

Cuts image off

Not clear

Scam

It’s a scam trail. Deducted money for trail without any function

Amazing

Just what I needed to get the job done… scanned yearbook photos! Quick and easy!!

Scam! They will charge you even if you cancel, dont do the free trial!

Hello! I downloaded the app because I wanted to explore if the app has the feature I was looking for. However, it was not even move forward if i agree to free trial, I accepted the trial as it said i can cancel without a charge. Then I cancelled the trial (2 min later I joined the trial) after I realised the feature was not there, guess what happened! I have charged $7.99 twice, it was around late June, I emailed but no reply til now. One of the transaction has now confirmed and Ive charged $7.99. No response, no customer service, all scam.
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Я

Почему нельзя поменять язык

Nice app

Great works

passt

passt

No limited version

It would not let me use the limited version. Forcing me to subscribe. So why advertise a limited version?

Hate it

Making pictures without you clicking on the button. Hate it

Funktioniert nicht

Nach dem Download darf man erst mal ein Abo abschließen. Es handelt sich um ein dreitägiges kostenloses Probeabonnement, danach sechs Euro die Woche beziehungsweise 24 € im Monat. Das Problem ist nur, dass man die App überhaupt nicht zum Laufen bekommt. Absolut unbrauchbar.