Lens User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral2.8% of reviews
Negative experience72.2% of reviews

~ Based on 36 written reviews from the US App Store.

Is Lens Safe?

Lens - PDF Scanner & Editor appears safe based on user ratings. AppsHunter Safety Score for Lens is 89/100.

This assessment is based on 451 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.6% of ratings point to a safe experience
0.7% of ratings suggest some concerns
13.7% of ratings point to a risky experience

~ Based on 139 App Store ratings for Lens.

Is Lens Legit?

Lens - PDF Scanner & Editor has limited verification signals. AppsHunter Legitimacy Score for Lens is 53/100.

Based on 53 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

passt

passt

Funktioniert nicht

Nach dem Download darf man erst mal ein Abo abschließen. Es handelt sich um ein dreitägiges kostenloses Probeabonnement, danach sechs Euro die Woche beziehungsweise 24 € im Monat. Das Problem ist nur, dass man die App überhaupt nicht zum Laufen bekommt. Absolut unbrauchbar.

Scam

Geriert sich als die alte Microsoft App (die kostenlos war und jetzt in Onedrive/Copilot integriert wurde) und drängt einen in teure Abos. Finger weg!

Rubbish - don’t bother

Doesn’t work properly, the “AI” is so keen to take a photo it doesn’t do it properly. And they want money for this useless software - well done Microsoft, another useless product

Scam

Tries to fake being office Lena

Response from developer

Hi, Thank you for your feedback. Our app is an independent document scanning solution and is not affiliated with any other application or company. We strive to provide a clear and transparent experience, and all subscription details are presented before any purchase is confirmed through the App Store. We appreciate you sharing your concerns and will continue working to improve the app and user experience. Thank you for your feedback.

Verschlechtert

Früher war die App echt gut mittlerweile überhaupt nicht würde jeder Zeit mit dem alten Model tauschen und das Abo Modell ist einfach nur frech und ich glaube die Rezensionen sind Fake weil niemals bewerten Menschen das mit 5 Sternen außer sie werden dafür bezahlt

Response from developer

Hallo, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die App Ihre Erwartungen nicht mehr erfüllt. Wir verstehen, dass Änderungen an Funktionen oder dem Geschäftsmodell für langjährige Nutzer enttäuschend sein können. Alle Informationen zu Abonnements und Preisen werden jedoch stets klar vor dem Kauf im App Store angezeigt. Wir möchten außerdem klarstellen, dass wir keine bezahlten oder gefälschten Bewertungen verwenden. Alle Rezensionen stammen von echten Nutzern und spiegeln deren persönliche Erfahrungen wider. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung mit uns zu teilen. Ihr Feedback hilft uns dabei, die App weiter zu verbessern.

Not the Original Microsoft Lens App

This app is not published by Microsoft. The app icon is misleadingly similar to the Microsoft Lens App (currently discontinued). I think this is a deceitful tactic used by the publisher. Please be aware, stay safe and don’t fall for the scam.

Response from developer

Hi, Thank you for sharing your concerns. Our app is an independent document scanning solution and is not affiliated with any other application or company. We understand that similarities in design may cause confusion, and we appreciate you bringing this to our attention. We would also like to assure you that subscription details, including pricing and trial information, are always clearly presented before any purchase is confirmed through the App Store, allowing users to make an informed decision. We value transparency and appreciate your feedback, as it helps us continue improving the user experience. Thank you for taking the time to leave a review.

NO communication

I’m not sure what the deal is, but I can’t seem to communicate with this company. I’ve sent numerous emails, but do not get any response.

Response from developer

Hi, We’re sorry to hear about your experience. We always strive to respond to all customer inquiries as quickly as possible. Sometimes our replies may end up in the spam or junk folder, so please make sure to check there. If you still haven’t received a response, please contact us again via in-app support or send us another email, and we’ll be happy to investigate this issue further. Thank you for bringing this to our attention.

Mọi người đừng tải

Như lol

App scanner

Great App

Absolute rubbish - used to be a trusted tool

This app is now awful. It used to be amazing and scan seamlessly into my workflow, now it’s useless and pops-up temu ads. I’m deleting it.

Schlechteste Scan-App

Katastrophe, ungenaue Scans, stürzt ab, sehr schwach

Dr Prince MLS

Very bad app

garbage peddling app

forces you into a sub immediately upon opening. then gives garbage scans even in full light and cleaning the camera lens

Response from developer

Hi, We're sorry to hear that your experience didn't meet your expectations. Subscription details are always clearly shown before any purchase is confirmed through the App Store. We also understand your concerns regarding scan quality. The quality of scanned documents can vary depending on factors such as lighting conditions, document positioning, and camera settings. We'd love to investigate the issue further and help improve your experience. Please contact us via in-app support and share more details or sample scans if possible. Thank you for your feedback.

Keep selling stuff

Keep selling stuff

Good

Worth it

Ganz schön frech für so etwas Geld zu verlangen

Beim Scannen von ca 30 Seiten ist die App ca 60 Mal abgestürzt!!!

Good

Excellent

Office lense

One of the best app

Waste app

Waste app , initial it is asking for review right after installation, then after it will asking💰 money, so don’t go by installing this app