Lens User Reviews

Customer Experience

Positive experience16.9% of reviews
Neutral1.2% of reviews
Negative experience81.9% of reviews

~ Based on 332 written reviews from the US App Store.

What users say

Is Lens Safe?

Lens: Translate & Photo Finder appears safe based on user ratings. AppsHunter Safety Score for Lens is 92/100.

This assessment is based on 12,150 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 12,150 App Store ratings for Lens.

Is Lens Legit?

Lens: Translate & Photo Finder appears to be a legitimate app. AppsHunter Legitimacy Score for Lens is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disgusting app that doesn’t let you use it unless you put card on it

Just wanted to scan an image but after like 10 in app popup feature I couldn’t even use the app unless you start a 3 day trial of their premium versions. And you can’t close it. I’m actually writing a review because of how disgusting ts is

First verification

With this first verification it appears to be a five star review.

Good enough for simple, short, and effective use! Thank you! It could still be more efficient though

It’s just so quick and easy to use, honestly the key is moderation though with these things. This is a tool that makes things appear really quick, so it appeals to our laziness and we just keep using it too much.

Scam

.

Payant

Obliger de payer pour faire quelques recherches simples…

Response from developer

Bonjour MattStoock. Lens est une application premium dédiée à la recherche visuelle multi-moteur sans publicité. Apple gère toutes les activations d'essai et abonnements. Vous avez un contrôle total pour gérer ou annuler votre abonnement à tout moment via les réglages de votre identifiant Apple.

pay to use

wow, i’m so glad i can’t click out of the pop up that tells me to subscribe and pay. very grateful there’s no way to get out of the pop up even with closing the app, and no way to use anything in the app otherwise. what an app.

Nichts kostenlos falsche Werbung

Es heißt erst kostenlos, das ist es 3 Tage…danach sehr teuer! Für solch eine Spielerei viel zu viel Geld

Response from developer

Lens ist ein exklusiver Premium-Dienst, der Ergebnisse von mehreren globalen Engines aggregiert. Apple verwaltet die 3-Tage-Testphase, die eine Zahlungsmethode erfordert. Eine Abbuchung erfolgt nicht, wenn Sie innerhalb der Frist in Ihren Apple ID-Einstellungen kündigen. Sie haben volle Kontrolle über Ihr Abonnement.

Payment Required

Instant delete.

WASTE

they will ask to pay you wont even get to see the app interface.... There are lot of free lens apps available for free ..... look something else this is total waste of time

Con

The video is complete AI so the advert is lies. This video has a woman in a dress advertising the product but for days it was a man sky g exact same movements . Why is AI false advertising g allowed ?

Terrible

I had plants popping up in my garden, wasn’t sure if they were seeds that I had given up on, or maybe something growing from previous years. It identified a mystery plant as basil. I let it grow and grow. But something was off, because it had no odor. Tried reverse google image and it was a common weed. It got just about everything wrong. When I tried it on my skirit it just said plant. That was it. I canceled right then. Don’t waste time or money on this.
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Won’t stop charging me

Downloaded this app thinking it was google lens in order to reverse search an item. It didn’t do what I wanted it to so I tried canceling after the free trial and now it will not stop charging me $8.99 per week despite multiple attempts to cx and no help from apple. It is a scam. Do not download!!!

Pago no IPhone

Não adianta. É pago no iPhone. O Google quer lucrar mais ainda às custas do povo?

Response from developer

Hello CarlosAnt, Lens is an independent application. Our platform is designed specifically for users who want to cross-reference their visual searches across multiple engines simultaneously, rather than relying on a single data source. The subscription model supports this ad-free, multi-source functionality. If this approach does not fit your workflow, you can easily manage or cancel your trial directly through your native Apple ID settings. We hope this helps clarify things. If you give us a try and encounter any issues, please reach out to us at support. We value your feedback!

Google lens but with a paywall

Basically paywalls a free product. Subscription required, no way to do free searches.

Scam - not free

Advertised as free with in-app purchases. The only “free” option is a 3 day trial. Misinformation and disingenuous

What a joke

I use the free trial and I could not provide me with results and because I canceled the subscription on the day of free trial ended the company absolutely refuses to refund me my money, and will not speak with me or give me any other additional information other than I do not need to require requirements and then just blocked me from all future communication
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Hahah! I’m so glad I found this app

Reviews first before I made the mistake to give them access to my info the fake reviews and the fake developers response to unhappy users they are also bots with bad spelling and unfinished responds !

Disgusting

Making me download an app to have an EIGHTY DOLLAR subscription sprung on me after the fifty five pop ups insisting that this service cannot possibly be provided without an app download. Then it immediately asks for your credit card info to use an extremely simple and frankly inadequate service one singular time. What a joke. Google is disgusting!!!! The greed is BOUNDLESS. I am not giving idiot HQ $80 to do a singular AI automated image search. How can it POSSIBLY be $80???? No human being is doing any work???? How dare you even suggest that amount of money as a possibility for such an incredibly simple service. The terribly designed pop up promises the app is free for three days, and in fine print, will THEN BECOME AN $80 YEARLY SUBSCRIPTION. An attempt to reach into my pockets so severe that I have physical emotional and spiritual whiplash. Offensive, frankly. I would respect an armed burglar more than the creators of this blatant attempt at scammary. I hope everyone involved in this poorly disguised attempt at theft suffers. You just know some poor grandma couldn’t read the fine print and is getting fleeced $80 for wanting to product search a pair of house shoes. DISGUSTING
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Too expensive

I’ll be damned if i am going to pay over $80 a year, especially not all at once after three days, for something that Google Lens already does for free. I noticed you copied Google Lens logo and name also to deceive people into thinking this was Google. That makes you shady af so thats why you are getting 1 star.
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SCAM

NOT A GOOGLE APP!!!