Not usable
Not usable on a iPhone SE 3 with a small display .
No scaling of fonts or a scroll bar available.
Verification since weeks not happened
No scaling of fonts or a scroll bar available.
Verification since weeks not happened
Invaluable tool, and free!
I’ve used this app for a decade. It’s easy to use, reliable, and the app has successfully recovered stolen gear.
An incredible service, and free
This is a free service run by one individual, and it has led to the recovery of lots of camera gear. Support Trevor by paying for the service!
Great app
I like this app very much - very useful. However I hate subscription services for pro versions- a one time fee would suit me better. Also it takes a long time for new gear to be added - my Nikon z7ii is still not on the list nor my z 105 macro, and the body has been out quite a while.
Horrible German translation
The app as such may be a good thing, but the bad thing is you don’t understand anything as a German user as the translation is just useless. It looks like a very bad machine translation. Should be redone by trained professional translators!
Don't waste your time or money
First, this app does nothing the web site doesn't do. But that's not saying much, because the app and the web site are a complete waste of your time and money if you are foolish enough to pay for the "pro" (LOL) version.
The problem is that this site does nothing. The one-man-show doesn’t even respond to support tickets for months. Heck, there’s not even a way to mark an item of yours as not stolen if you recover your items. The site purports to search the web looking for images with your gear’s EXIF data, but it does no such thing. It purports to protect your images by searching for unauthorized use of them, but it doesn’t do that, either.
It’s just a crude database with a poorly-designed interface that collects your camera info. This don’t-quit-your-day-job operation over-promises and under-delivers on the hope that you’ll pay for an annual subscription of snake oil.
The problem is that this site does nothing. The one-man-show doesn’t even respond to support tickets for months. Heck, there’s not even a way to mark an item of yours as not stolen if you recover your items. The site purports to search the web looking for images with your gear’s EXIF data, but it does no such thing. It purports to protect your images by searching for unauthorized use of them, but it doesn’t do that, either.
It’s just a crude database with a poorly-designed interface that collects your camera info. This don’t-quit-your-day-job operation over-promises and under-delivers on the hope that you’ll pay for an annual subscription of snake oil.
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Pro Feature does not work
I purchased the $19.99 upgrade for this app and it doesn’t work all the features I was supposed to receive just keep saying I need to upgrade but I already did :/
Could be good, lack of features means it falls short
Underwhelming, doesn't allow for items without serial numbers so can't track everything I own. Doesn't allow for the name of items to be changed. They'd have to be deleted, re-added and verified again.
Doesn't work as claimed
Company claims they've recovered stolen goods but no hard evidence except for claimed statements. I recently had my camera and lens stolen but I still had images from my stolen setup. Gave it a go and tested out by uploading images to popular online image hosting websites and made sure images had all appropriate exif data embedded in the files. Gave it a good 3 weeks and zero notifications on my test images.
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Response from developer
Happy to take a look at what's up (free accounts take a month to get alerts so three weeks might not have been enough. Also 500px and Flickr are now stripping EXIF data, so those're out). Just email support@lenstag.com. Also, we've helped users recover tons of stuff but it's self-service since Lenstag is run just by one guy (me). And there have been enough recoveries I can't seem to get press anymore in the photographer blogosphere so there isn't a lot of third party stuff out there. Anyhow, here's the last photo blog article I was able to get: https://fstoppers.com/news/lenstag-finds-photographers-stolen-camera-500px-42225 Lenstag even recovered a user's lens from the town I live in last year. Here's a newspaper article about it: http://www.columbian.com/news/2016/sep/14/lenstag-app-keeps-an-eye-out/ Anyhow, sorry the experience was poor for you but it's great for lots of other people so I'm happy to help fix it for you. I do have a demanding day job, too, so I can get behind a bit running Lenstag since it's just me. Best, trevor
Unsatisfactory experience
Used this app off and on. Great at first but later versions were plagued by bugs. Links will not open. Can not copy the links out as a workaround.
Alert system seems to work after having to manually update settings only to have no new alerts.
Alert system seems to work after having to manually update settings only to have no new alerts.
Awesome app
Basically everything I need for my photography business with the new documents feature
Needs improvement
Lenstag is a great idea for keeping a log of your gear. Should anything ever be stolen you might just trace it through Lenstag. Also very useful just as a personal gear list. The problem I have with it is that it feels more like a beta version. Some of the problems I have encountered are, the pages don't always refresh properly, hitting the back button takes you back to the login page and there are several variations of the name for the same items. These are just a few of the problems. Overall Lenstag is a great idea but the app needs some work.
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Best photograph app!!
Love this App easy to use and such a good idea 😃
Must install
Basically the most important app for photographers ever
Ugly icon
Come on yall. What's up with this hideous boring icon? Change. It.
Problems adding items and spotty support
I have only added 2 items and got errors verifying both of them. I wrote the author an email describing the issues and it took him over a month to reply. Then only to ask a question. No solutions. I could honestly recommend this product at this time.
Unable to connect
Sadly this app seems to be broken. Keep a copy of the last working one handy.
Disappointing app
Help file says that entered equipment is verified usually with 24 hours. It's been several days since I entered my camera info and it still hasn't been verified. I suspect that they don't have the staff to be able to follow through on the demand. Disappointing.
Worth Having & Free!
Good peace of mind - convenient database for showing cops when my gear was stolen.
Great concept - a little buggy
Love the concept, UI and ease of use. I do find it a little buggy (freezing, crashing, multiple entries of the same item) and it doesn't have all the latest gear in the database (eg. Nikon D810). If not for those things, I'd give it more stars. Still worth the download!
