Leobank User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral8.3% of reviews
Negative experience41.7% of reviews

~ Based on 120 written reviews from the US App Store.

Is Leobank Safe?

Leobank - Online Bank & Card appears safe based on user ratings. AppsHunter Safety Score for Leobank is 95/100.

This assessment is based on 487 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.2% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 487 App Store ratings for Leobank.

Is Leobank Legit?

Leobank - Online Bank & Card appears to be a legitimate app. AppsHunter Legitimacy Score for Leobank is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not recommending this application

They were unable to resolve a technical issue related to ƏDV. Their customer support lacks a proper system for tracking customer issues, so there is no way to know whether your case is being handled or when you will receive a response. You do not receive a confirmation, case number, or any reliable way to track the status of your request.
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Response from developer

Thank you for your feedback, and we're sorry for the inconvenience you've experienced. Please note that the ƏDV (VAT refund) service is provided by ABB, and LeoBank only displays the information received from their system. If you are experiencing a technical issue related to ƏDV, we kindly ask you to contact ABB directly through the ABB application by using the "Shake the phone" feedback feature. Their technical team will be able to investigate the issue and provide further assistance. We appreciate your understanding.

Ugly design

Son yeniləmədən sonra kartın daxili dizaynı bərbad olub. Əvvəlki daha yaxşı idi. Asan idi. Borcun ayın sonuna qədər nə qədər olduğunu görmək olurdu. Hər şeyi bərbad etmisiz. 👎👎👎👎

Response from developer

Salam 🦁 Təşəkkür edirik ki, fikrinizi bizimlə bölüşdünüz. Yenilənmiş dizaynla bağlı rəyiniz bizim üçün önəmlidir. Qeyd etdiyiniz məqamları mütləq aidiyyəti komanda ilə paylaşacağıq. Ümid edirik ki, gələcək yeniləmələrdə tətbiqdən istifadəniz daha rahat olacaq.

Operator 0

Tətbiq pox zənglərə baxılmır

Response from developer

Salam! 🦁 Belə bir təcrübə ilə qarşılaşdığınız üçün üzr istəyirik. Rəyiniz bizim üçün vacibdir və qeyd etdiyiniz məsələni diqqətdə saxlayırıq. Hal hazırda tətbiqin istifadəsi ilə hər hansısa çətinlik yaşanmır.

Not a serious app at all - horrible support

There is a lot of technical issues with this app and a lot broken on UX.

The UI and UX is really poor, the app is consist from couple pages and very important of them is Subscription pages, terrible that they don’t even worked at that page. hey don’t even worked at that page.
U cant see what was blocked and what was passed.

They block literally every subscription, they don’t have any filters in place.

There is no english language on. A lot of wrong advertisement. Poor support by farmbot.
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Response from developer

Hi! We appreciate your feedback and understand how frustrating this must be. Improving the app experience is a priority for us, and we’re always working on optimizing both functionality and user interface. Regarding the English language, we acknowledge the need and will share your suggestion with our team. If you've encountered misleading advertisements or had issues with support, we'd love to hear more details so we can address them properly. Please reach out to us via in-app chat, and we'll do our best to assist you! 💜

Not a serious app at all - horrible aupport

There is a lot of technical issues with this app and a lot broken on UX.

The UI and UX is really poor, the all is consist from couple pages and very important of them is Subscription pages, terrible that they don’t even worked at that page.
U cant see what was blocked and what was passed.

They block literally every subscription, they don’t have any filters in place.

There is no english language on. A lot of wrong advertisement. Poor support by farmbot.
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Response from developer

Hi! We appreciate your feedback and understand how frustrating this must be. Improving the app experience is a priority for us, and we’re always working on optimizing both functionality and user interface. Regarding the English language, we acknowledge the need and will share your suggestion with our team. If you've encountered misleading advertisements or had issues with support, we'd love to hear more details so we can address them properly. Please reach out to us via in-app chat, and we'll do our best to assist you! 💜

Berbad

Prime user olaraq deyirem berbad xidmet berbad gizlin komisyalar mezennesi berbad hec tovsiye etmirem

Poorly developed application

This is most probably one of the worst banking application. The app won’t work for half of the time.

Response from developer

We’re really sorry for the inconvenience you’ve experienced 🙏 We understand how frustrating this can be and appreciate you bringing it to our attention. Please contact us at info@leobank.az and briefly describe the issue (device model, OS version, and what exactly isn’t working). Our team will investigate and help as quickly as possible. 🦁

Wow

Leo ❤️

App işləmir

Günün ən lazımlı saatlarında tətbiqdə işlər aparılır, saat 18:00-20:30 hələ də tətbiqdə daxil olmaq mümkün deyil. Sanki bu işləri gecə səhər saatlarında etmək olmaz. Bərbad.

App işləmir!

Əvvəllər çox yaxşı app idi, amma son vaxtlar çox bərbad işləyir. HPul köçürmək istəyəndə donur, xüsusən də təcili lazım olan anlatda. Artıq istifadə etməyəcəm!

Приложение не работает

Банк может спокойно заблокировать вас. Приложение не работает. Поддержка работает очень плохо.

Xaricdə yaşayan müştərilər üçün giriş problemi və cavabsız dəstək

Mən hal-hazırda İstanbulda tələbə kimi yaşayıram, artıq 3 ildir buradayam. Telefon nömrəmi Türkiyə nömrəsinə dəyişmişəm. Bank tətbiqi məni birdən-birə sistemdən çıxardı və yenidən giriş etmək üçün yalnız Azərbaycan nömrəmi qəbul edir. Lakin mən artıq Azərbaycanda yaşamadığım üçün SMS kodu ala bilmirəm.

Müştəri xidmətlərinə dəfələrlə müraciət etmişəm, amma heç bir cavab verilmir. Halbuki tətbiqin üzərində 24/7 dəstək göstərildiyi yazılıb. Bu vəziyyət mənim üçün böyük problem yaradır, çünki nə hesabıma daxil ola bilirəm, nə də dəstəkdən kömək alıram.

Xahiş edirəm, bu problemin həllini təmin edin və xaricdə yaşayan müştərilər üçün daha çevik giriş imkanları yaradın.
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Leo Bank

İndiye kimi heç bir problemle rastlaşmadım herşey ela olub sadece bir ara tetbiqle bağlı problem var idi arada açılmırdı program ama kart işdiyirdi sadece online kart işleri (pul köçürme veya online ödeniş etmek) program vasitesiyle qeyri mümkün idi ama tez bir zamanda onuda düzelttiler heç bir narazıçılığım olmayıb
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Abb bank

Bu nə biabırçılıqdır! 50+ azn edv niyə sıfırlanıb? Niyə silinib edv nə deməydir axı ?

Not a serious app at all

There is a lot of technical issues with this app and a lot broken on UX.

The UI and UX is really poor, the all is consist from couple pages and very important of them is Subscription pages, terrible that they don’t even worked at that page.
U cant see what was blocked and what was passed.

They block literally every subscription, they don’t have any filters in place.

There is no english language on. A lot of wrong advertisement. Poor support by farmbot.
Show more

Response from developer

Hi! We appreciate your feedback and understand how frustrating this must be. Improving the app experience is a priority for us, and we’re always working on optimizing both functionality and user interface. Regarding the English language, we acknowledge the need and will share your suggestion with our team. If you've encountered misleading advertisements or had issues with support, we'd love to hear more details so we can address them properly. Please reach out to us via in-app chat, and we'll do our best to assist you! 💜

Kontaktlara giriş icazəsi

Kontaktlara icazə verməsəm də hər dəfə birinə pul köçürmək istəyən zaman təkrar kontaktlara giriş icazəsi istəyir və açılan pəncərəni bağlamaq olmur. Gərək "icazə ver" deyib ayarlara gedəsən, sonra geri qayıdanda icazə verməsən də davam etmək olur. Böyük ehtimal bir xətadı, bunu düzətsəz 5 ulduzluq tətbiqdir
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Шарага

Странная контора. На регистрации спрашивают доступ к адресной книге. Точнее не спрашивают, а ставят перед фактом.

Not a serious app at all

There is a lot of technical issues with this app and a lot broken on UX.

There is no english language on. A lot of wrong advertisement. Poor support by farmbot.

Response from developer

Hi! We appreciate your feedback and understand how frustrating this must be. Improving the app experience is a priority for us, and we’re always working on optimizing both functionality and user interface. Regarding the English language, we acknowledge the need and will share your suggestion with our team. If you've encountered misleading advertisements or had issues with support, we'd love to hear more details so we can address them properly. Please reach out to us via in-app chat, and we'll do our best to assist you! 💜

lagging.

after a lot of updating, the app still needs to get better optimizations. sometimes its pretty hard to do transactions. Like when im about to transfer money to other account, it just keeps loading the process and i have to go back to previous page. the most annoying part is, when i go to previous page and try to do it again its like hit or miss. it could do the same transaction for 3-4 times which i wanted just one…
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İşlemeyen proqram

3 gündür işlemeyen ve IT departamentinin elinden birşey gelmeyen proqram. Bu boyda banka bele proqram olar?!