Lettre.app Reviews: Is It Legit?

Customer Experience

Positive experience70.6% of reviews
Neutral15.1% of reviews
Negative experience14.3% of reviews

~ Based on 126 written reviews from the US App Store.

What users say about Lettre.app

Is Lettre.app Safe?

Lettre.app - PenPals for life appears safe based on user ratings. AppsHunter Safety Score for Lettre.app is 95/100.

This assessment is based on 1,583 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 1,578 App Store ratings for Lettre.app.

Is Lettre.app Legit?

Lettre.app - PenPals for life appears to be a legitimate app. AppsHunter Legitimacy Score for Lettre.app is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

This app is so relaxing please try it

Good app for writing for friends

You can send a note to your friends

App not working anymore?

I did create an account on this app awhile back and just decided to open it since it has been awhile and now I cant open anything. It says network isn’t working. My internet connection is fine so I am confused if it’s something on my end or is it this app.

Response from developer

Hi there! First of all, please accept our sincerest apologies for running into this! This definitely isn’t the experience we want for our PenPals. If the Google/Apple log ins fail, please try the email option, we recently built it as a backup. If you’re still seeing the network error, please reach out to us at engineering@cheethee.com so we can look into what’s happening and help you get back to your lettres. Thank you for giving Lettre another try! ❤️

Great concept but continuous errors

I love the concept of the app but for the past few months every time I try to sign in I’m getting a “failed to fetch provider UID” error. 😕

I would have never found this app without Facebook

I found this app on somebody’s Facebook page or video. I’m not really too sure. I actually wrote something today and I actually had fun. The person I found this app off of penpals called letters. She’s a Facebook streamer I think is what you call them. Her name is. Happydownloads anyways that’s all I had to say I actually had fun writing my letter.
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Nice app but there's a problem

love this app but why I have to sign in so many times😣almost every time I open it I have to sign in again

Love it, one suggestion please?

This is such a really great idea and I love it! I was just wondering if it would be possible to add a way to see if you have a letter incoming or not? So far I don’t see a way for that, thank you!

So far it’s been so easy to use

So I made a reply letter to someone and it was so easy there was so much space on the digital paper it’s ad free which is gr8! I will make new reviews later though once I’m more used to the app

Love this

It really med more cropping options, like free hand cropping to make stickers in the add a photo option

love it, but…

I love the idea of handwritten letters. Reading those open letters really makes me want to write one too. The only thing stopping me is that I’m a bit anxious about online interactions. If i can’t even choose what kind of people can receive my letters, I’ll always worry that someone who doesn’t understand me might send me a rude reply. So i’d really appreciate it if we could choose tags or limit who can see our open letters. I think people like me will feel a lot safer to share our thoughts here.
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Response from developer

Hi there and thank you so much for such a thoughtful feedback! This is a great perspective that we appreciate and love! So much so that going forward, this will 100% be a point we consider when deciding on changes and enhancements related to the PenPal stack. We sincerely hope you will be able to see these changes slowly make their way into the app sooner than later (we update quite regularly). Till then, thank you so much for being a part of our journey and for this wonderful review! PS; Please feel free to "start a conversation" with any of the PenPal lettres you see in your stack; there's a button to start a conversation directly from the lettre view (underneath the 'heart' button). That way, you will know exactly who you're writing to. Additionally, you can always invite people you know into the platform using the "send lettre as an email" or an invite link! Not an excuse; just suggesting some potential options you might have missed!

Rating

Everything in this app is good just this app is a little confusing

Response from developer

Hey there and thank you so much for your kind words! We really appreciate your feedback. If you're finding anything a little confusing, feel free to check out the "Tips" tab; it walks through how everything works. We're also continuously improving the experience and making the app easier to navigate, while adding more ways for everyone to express themselves. Thanks for being part of the community and our journey!

Amazing

I love this app it's perfect to make new friends

Suggestion!

So the app’s good so far I enjoy all the features and the stamp thing is pretty cool, the only downside is that you have to pay for more stamps when you run out, my suggestion is to have like one app stamp that’s free and can be used infinitely if you run out of other stamps.

EDIT: I only suggest this because many users sometimes don’t have option to buy more stamps or use the subscription. Thank u, :)
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Loved it

Awesome concept

Response from developer

YOU are awesome (for being cool enough to try us before we become mainstream)

A Digital Sanctuary for Stationery Lovers!

As a stationery and handwriting nerd, this app is a dream come true! 🖋️ Lettre.app brings all the nostalgia and charm of handwritten letters to your iPad. I love being able to choose different papers, add cute stickers, and use the collectible stamps. It has completely changed how I communicate with friends and penpals!
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Great app! Wonderfully designed

Such a cute and wholesome app! I made a couple new penpals and was able to connect over shared interests like cooking and music!!

Love this app!

It’s so intresting and fun to use! I made so many friends using this app. The only downside is we have to wait a day to send a letter and to get one back. But I definitely recommend downloading this.

Response from developer

Thank you so much for your thoughtful and kind words! We’re glad you’re having a good time. On the point about the downside, it’s actually by design as we want people to have more thoughtful and meaningful conversations over instant gratification. With that said, we do have the option to send a lettre instantly or at a scheduled time; it’s called “Express Mail” and can be found on the Envelope screen. Tap the “thunder/lightning”-looking button to enable Express Mail mode! To note, this feature is only available for members of the Pippin Supporters Club, the people whose support keeps us independent and ad-free for everyone!

A really meaningful app!

This app is a beautiful way to communicate with people from the other side of the world in a slow and meaningful way. I really enjoy handwriting and decorating letters to my penpals on this app. Although there are some occassional bugs, most of the app works well and the papers & envelopes are really beautiful. My only complaint is that the budding writer and baby steps stamps are really common and they keep accumulating in my stamp book. I don't like to see so many of them accumulating since I dislike their bland appearance, so I tried to send lettres with those stamps to other people, but for some reason I can never get rid of them completely. Maybe in the future we can have an update where you can exchange 5x budding writer/baby steps stamps for a stamp from another continent or something?
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Great App📝

Love writing to new people on this app. Adorable and a modern way to write to new friends.

Fun, but horrible ui

Whenever you want to add a “sticker” (decoration), you have to click on the add sticker button, select one, and then you can mess with the specifics. The specifics are the issue. When you put it under the text, half of the time it just won’t let you edit it by making it bigger or moving it. This wouldn’t be an issue if you could set it up in position before putting it under the text, but the button is in a specific place above the sticker, so it’s sometimes off the screen. This means that, unless you move it, you can’t send it to the back layer. If you have multiple overlapping stickers, it becomes increasingly difficult to change specific ones. You accidentally click on the sticker selection boxes frequently, causing all of them to be highlighted at once. This makes it generally unclear. You’ll frequently zoom in when trying to enlarge items. Also, the only way to change layers is “send to back” or “bring to front,” no “move back one layer.” I enjoy the concept, but it’s very difficult to customize using stickers
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