Lettre.app User Reviews

Customer Experience

Positive experience70.1% of reviews
Neutral16.2% of reviews
Negative experience13.7% of reviews

~ Based on 117 written reviews from the US App Store.

What users say

Is Lettre.app Safe?

Lettre.app - PenPals for life appears safe based on user ratings. AppsHunter Safety Score for Lettre.app is 96/100.

This assessment is based on 1,475 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 1,475 App Store ratings for Lettre.app.

Is Lettre.app Legit?

Lettre.app - PenPals for life appears to be a legitimate app. AppsHunter Legitimacy Score for Lettre.app is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

love it, but…

I love the idea of handwritten letters. Reading those open letters really makes me want to write one too. The only thing stopping me is that I’m a bit anxious about online interactions. If i can’t even choose what kind of people can receive my letters, I’ll always worry that someone who doesn’t understand me might send me a rude reply. So i’d really appreciate it if we could choose tags or limit who can see our open letters. I think people like me will feel a lot safer to share our thoughts here.
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Response from developer

Hi there and thank you so much for such a thoughtful feedback! This is a great perspective that we appreciate and love! So much so that going forward, this will 100% be a point we consider when deciding on changes and enhancements related to the PenPal stack. We sincerely hope you will be able to see these changes slowly make their way into the app sooner than later (we update quite regularly). Till then, thank you so much for being a part of our journey and for this wonderful review! PS; Please feel free to "start a conversation" with any of the PenPal lettres you see in your stack; there's a button to start a conversation directly from the lettre view (underneath the 'heart' button). That way, you will know exactly who you're writing to. Additionally, you can always invite people you know into the platform using the "send lettre as an email" or an invite link! Not an excuse; just suggesting some potential options you might have missed!

Rating

Everything in this app is good just this app is a little confusing

Response from developer

Hey there and thank you so much for your kind words! We really appreciate your feedback. If you're finding anything a little confusing, feel free to check out the "Tips" tab; it walks through how everything works. We're also continuously improving the experience and making the app easier to navigate, while adding more ways for everyone to express themselves. Thanks for being part of the community and our journey!

Amazing

I love this app it's perfect to make new friends

Suggestion!

So the app’s good so far I enjoy all the features and the stamp thing is pretty cool, the only downside is that you have to pay for more stamps when you run out, my suggestion is to have like one app stamp that’s free and can be used infinitely if you run out of other stamps.

EDIT: I only suggest this because many users sometimes don’t have option to buy more stamps or use the subscription. Thank u, :)
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Loved it

Awesome concept

Response from developer

YOU are awesome (for being cool enough to try us before we become mainstream)

A Digital Sanctuary for Stationery Lovers!

As a stationery and handwriting nerd, this app is a dream come true! 🖋️ Lettre.app brings all the nostalgia and charm of handwritten letters to your iPad. I love being able to choose different papers, add cute stickers, and use the collectible stamps. It has completely changed how I communicate with friends and penpals!
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Great app! Wonderfully designed

Such a cute and wholesome app! I made a couple new penpals and was able to connect over shared interests like cooking and music!!

Love this app!

It’s so intresting and fun to use! I made so many friends using this app. The only downside is we have to wait a day to send a letter and to get one back. But I definitely recommend downloading this.

Response from developer

Thank you so much for your thoughtful and kind words! We’re glad you’re having a good time. On the point about the downside, it’s actually by design as we want people to have more thoughtful and meaningful conversations over instant gratification. With that said, we do have the option to send a lettre instantly or at a scheduled time; it’s called “Express Mail” and can be found on the Envelope screen. Tap the “thunder/lightning”-looking button to enable Express Mail mode! To note, this feature is only available for members of the Pippin Supporters Club, the people whose support keeps us independent and ad-free for everyone!

A really meaningful app!

This app is a beautiful way to communicate with people from the other side of the world in a slow and meaningful way. I really enjoy handwriting and decorating letters to my penpals on this app. Although there are some occassional bugs, most of the app works well and the papers & envelopes are really beautiful. My only complaint is that the budding writer and baby steps stamps are really common and they keep accumulating in my stamp book. I don't like to see so many of them accumulating since I dislike their bland appearance, so I tried to send lettres with those stamps to other people, but for some reason I can never get rid of them completely. Maybe in the future we can have an update where you can exchange 5x budding writer/baby steps stamps for a stamp from another continent or something?
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Great App📝

Love writing to new people on this app. Adorable and a modern way to write to new friends.

Fun, but horrible ui

Whenever you want to add a “sticker” (decoration), you have to click on the add sticker button, select one, and then you can mess with the specifics. The specifics are the issue. When you put it under the text, half of the time it just won’t let you edit it by making it bigger or moving it. This wouldn’t be an issue if you could set it up in position before putting it under the text, but the button is in a specific place above the sticker, so it’s sometimes off the screen. This means that, unless you move it, you can’t send it to the back layer. If you have multiple overlapping stickers, it becomes increasingly difficult to change specific ones. You accidentally click on the sticker selection boxes frequently, causing all of them to be highlighted at once. This makes it generally unclear. You’ll frequently zoom in when trying to enlarge items. Also, the only way to change layers is “send to back” or “bring to front,” no “move back one layer.” I enjoy the concept, but it’s very difficult to customize using stickers
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Amazing app aside from a few minor things

This is a fantastic app! I have made some friends on it that i send letters back and forward to often and i quite enjoy the slower approach to it (although i would prefer if there was a feature such as 3 immediate sends a month for free). The only bad thing is when i receive letters they show and i can read and reply to them but it takes a lot longer for the actual notification for it to be sent through which annoys me as i’ve already replied to the lettre but then i’m getting a notification a few hours late. Other than that then it is a brilliant app and i love all the little features included!!!
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Images broken

Great app! But I can’t add images to my letters :(

My new favorite app

In an algorithm dominated world, this app feels so much slower and human. It’s not follower based so you can actually connect with real people all across the world. And the best part is that it’s completely free with no ads and NO GENERATIVE AI. I’ve only had this app for a few days and I can confidently say I love it and I cannot recommend it enough!
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Response from developer

Hi there! You have no idea how much your words mean to us. Thank you so very much for being a part of our journey and for making this corner of the internet so cozy! We wouldn’t be here without you

5 stars

Nice App, it’s fun to connect with people via letters in this day and age.

Response from developer

Thank you so much! We are glad that you resonated with our idea and the novelty of sending and receiving letters, even in this digital age! We love having you with us

10/10!

I love this app nothing wrong with it at all love the creators! Bye

Spam emails

I get spam “we miss you” emails from dev with no opt out / unsubscribe options or way to email them to request removal. I don’t even have the app installed anymore and haven’t in a long time

No activity?

This app seemed so fun and like what I was looking for. I just never get any replies. I have since given up on it, but it really does seem like a great app, maybe other people will have a better experience than I did. Unfortunately, it just felt dead for me.

Awesome app!

I absolutely recommend this app, it’s my first day using it and I love it , people can send you letters back ,also the lettre team sends you a welcome letter! Awesome app, try it 🤍

Great app

I really like this app and i even had family download it and they loved it too. Even tho I really liked this app i sent out 3 letters and still after around 2 months still haven’t got a reply also it would be nice if someone already had a pen pal for the letter to not be shown in the pen pal area

Response from developer

Thank you so much for your kind words and for even getting your family on board with Lettre, that truly means a lot to us!! We’re really sorry to hear about your experience with not receiving replies. We know how discouraging that can feel, and it’s something we’re actively working to improve. We’ve already started addressing this with updates like threaded conversations to help people continue correspondence more naturally, and we’ve seen early signs of improvement. We’re also working on introducing a “Last Active” status soon, so it’s easier to connect with people who are currently active and more likely to respond. Your suggestion about not showing users who already have active pen pals in the discovery area is a great spot! We’ll definitely take this into consideration as we continue refining the experience. We’re a small team, but we care deeply about making Lettre feel alive and meaningful, and feedback like yours helps guide us in the right direction. If you’re open to it, please feel free to reach out through the “Contact Us” button in the app’s settings and mention this. We’d love to send you some freebies as a small token of our appreciation. Thank you again for supporting Lettre, we’re really glad to have you (and your family!) with us.