New version odo/trip missing
Why ??? Odo/trip 1 and 2 missing ?
App navigation is less user friendly!
I don’t call it improvement
App navigation is less user friendly!
I don’t call it improvement
Does not work
It just goes black when i try to register vehicle and thats it does not work onwards. Utterly useless app as if lexus trying to say not to use Encore services
Poor
This app doesn’t work. You cannot add a vehicle, the screen stays blank. Please fix your code.
Nothing loads.
What’s the point? After you log in, nothing loads. Just a blank screen. I’ve uninstalled and installed countless times and nothing.
Doesn’t work keeps crashing
Like other users have said- the app keeps crashing. Every. Single. Time.
Crashes
The app won't allow me to add my vehicle making it completely useless. This should not be used as a selling tool when marketing the vehicle as it doesn't work!
Rubbish
Cant even add my car using rego or vin. After entering the car details it is frozen
Can’t even add my vehicle
App crashes every time I try to add my car both using Rego and VIN. Waste of time, a completely useless app
Most useless app
Crashes on every single use. Have to delete the app and reinstall after single use
Can’t connect
Every time I try and connect I get the message
Something went wrong, we can’t contact our servers right now.
Please try later.
I do try later and still nothing.
Something went wrong, we can’t contact our servers right now.
Please try later.
I do try later and still nothing.
Vehicle booking system crashes
App closes if you try several changes for vehicle bookings.
Doesn’t reopen again.
I have had to delete app, reinstall on different days. Not a one off situation
Doesn’t reopen again.
I have had to delete app, reinstall on different days. Not a one off situation
Crashing
After signing in, App keep crashing when trying to open. Cannot even get in.
Rubbish
Can’t get in to app. Keeps closing on me. What a waste of time.
Can’t use the app - keep on crashing!
Horrible after the latest app update I can’t even login. The app crashes as soon as I login. Tried the app on both ios 17.3.1 and ipados 17.4.1. Please fix asap Lexus!!! I am a new owner of an nx450h+ and can’t even use the app!!!
App issues
Download app, sign in and the app just freezes and closes!
Annoying need to log in every time
Need to login every time you start your car . Very very annoying.
Finally
I complained about Caltex to Ampol over two years ago. The poor cousin Toyota did theirs in a very timely brand. Not the luxury brand.
I see you respond to others but not to me. Feeling the love from Lexus. NOT.
I see you respond to others but not to me. Feeling the love from Lexus. NOT.
Disconnects radio
Not a very useful app unfortunately. Each time phone is connected it disconnects radio and after many attempts it finally allows me to go back to radio.
Lexus Owner
Disappointed that it’s the encore movie promotion. It’s the worst ever promo. I rather buy it from Telstra for better offer and seamless access to the seats.
Improvement
Please integrate vehicle log book app that launches when you connect phone to car through Lexus app or car play.
Lexus app doesn’t have many useful features.
Lexus app doesn’t have many useful features.