So far good
Response from developer
Thank you — and thank you especially for the note about time. You were right. When a child sounds a word out — "c… a… t" — the gaps between the sounds were long enough that the app decided they had finished, and stopped listening mid-word. That was our mistake, and in a reading app for dyslexic learners it is exactly the wrong place to be impatient. We have fixed it — word practice will wait considerably longer before it stops — and it is in the next update. 4.0 is also a large stability release, so the glitches should be much rarer. If anything else trips you up, kevin@round-tower.ie reaches me directly. Kevin, Round Tower
WORKS GREAT
Response from developer
Thank you — that is lovely to hear. "Easy to use" is the part we work hardest at, so it is a good day when someone says it back to us. If your child ever hits something that is not easy, kevin@round-tower.ie comes straight to me. Kevin, Round Tower
WORKS GREAT
Bad app
Cant hear her speak
Response from developer
Coming back to this with an actual answer, rather than another apology. We found the cause. Lexy's voice could stall or go silent because of the way the app started and stopped listening — it was interrupting itself. That is fixed, together with the audio problems that showed up when headphones were connected mid-session. Version 4.0 carries all of it. If your child still cannot hear her, please write to me at kevin@round-tower.ie and I will sort it personally. Thank you for your patience — and I am sorry it was frustrating for your child, which is the opposite of the point. Kevin, Round Tower
Cannot sign up
Response from developer
Coming back with a fix rather than another apology. You were stuck on a sign-up form that would not let you finish, and you were not alone. The whole sign-up flow has since been rebuilt — it is far shorter now, and the button no longer waits on something invisible before it will let you through. Version 4.0 has it. If you would still like to try Lexy and anything gets in your way, write to me directly at kevin@round-tower.ie. Sorry it turned you away the first time. Kevin, Round Tower
3D objects
Response from developer
Hey there! Thanks for flagging this issue - we're on the case! Please stay tuned for updates Edit: Thanks so much for your feedback, we're tried out best to resolve this in version 3.2! Please update and let us know if it's worked! Thanks a million, and Happy Holidays - Kev :)
Not ready yet
Response from developer
Hey there! Thanks so much for your review and feedback - really sorry you had an issue with the calibration. We're already working on a fix, along with a few others. Please feel free to reach out by email so we can help further. Edit: Thanks so much for your feedback, we're tried our best to resolve this in version 3.2! Please update and let us know if it's worked! Thanks a million, and Happy Holidays - Kev :)
Love the idea and just need to try it…
Response from developer
Hey thanks so much for the amazing review! Please let use know if you need any help! Kev
Horrible
Response from developer
Hey Mellissa, sorry for the misunderstanding here. It looks like your trail converted to a full yearly subscription. We're working with you via email to get this resolved. Thanks for your patience, and apologies again - Kev
Great app!
Response from developer
Hey there, thanks so much for your amazing review and feedback! We're always working hard to improve, and it means the world to us that you & your patients are benefiting! Please let me know if you need any further supports - Kev
app anglais
Upside down letters
Response from developer
Hey there and thanks so much for your review! The "upside down" letters are part of the International Phonetic Alphabet (IPA), and only used to differentiate phonics in the app! All the words users read & spell are taken directly from the English dictionary! Hope this helps, and if you'd like to know more, please email me at kev@dyslexia.ai! Update: After listening to your feedback, we've updated the app to communicate our phonics better! We'd love to hear what you think, and thanks again for your feedback! - Kev
Great app for older children
Unsure about logistics
Response from developer
Hey there! Thanks so much for your review! If we can do anything to improve our app, please let us know! - Kev
Ne détecte pas toujours la voie de l enfant
Premium
Response from developer
Hey there! We offer 3 free sessions per day, and unlimited for premium users! Please email use at hello@dyslexia.ai, and we can help you further! - Kev
Amazing app!!!
Dyslexia ai
Response from developer
Hey there, thanks for your review and feedback. As a practitioner, we'd love to chat to you more on how to improve the app. It's designed as a tool to aid in improving literacy in a fun & engaging way, and we're always trying to improve it's efficacy. You can mail me at hello@dyslexia.ai. We look forward to hearing from you - Kevin Murphy, founder of Dyslexia.ai.
