LFI User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral17.9% of reviews
Negative experience66.1% of reviews

~ Based on 56 written reviews from the US App Store.

Is LFI Safe?

Not enough ratings yet to assess LFI.

Is LFI Legit?

LFI - Leica Fotografie Int. appears to be a legitimate app. AppsHunter Legitimacy Score for LFI is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Bought a camera and got 'free' subscription. Signed up but repeatedly unable to login, just keeps saying 'login denied' keep resetting password but still no good. Waste of time.

Disappointing

Update: I have both the digital and print subscription to the LFI Magazine. With the digital subscription, even when logged on, it still has the red box in the middle of the page that offers users a chance to purchase the copy, even if you’re logged on under the account you signed up for the subscription. You have to go through the magazine with the box covering up texts and images. It’s bizarre. Previous review: Sometimes it works, but sometimes it doesn’t. It doesn’t load the magazines in full or the images in them. It has nothing to do with your connection. I’m not sure this is even an active app since Leica has invested more developers into their Leica LUX and Leica FOTOS. It’s disappointing.
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Response from developer

Dear CLight2, thank you for the message. The red box you mention is only visible in the preview, not when you have downloaded the magazine. It looks like you are either not logged in correctly or need to take one more step and download the issue. The best thing to do is to contact us at: info@lfi-online.de, so we can quickly resolve the issue. Best regards, your LFI Team

Sometimes it works

Sometimes it works, but sometimes it doesn’t. It doesn’t load the magazines in full or the images in them. It has nothing to do with your connection. I’m not sure this is even an active app since Leica has invested more developers into their Leica LUX and Leica FOTOS. It’s disappointing.

Unknown error occurred

Every time I try to download a purchased edition, I see this message: “An unknown error occurred” and the edition is not downloaded.

Several support request messages over three weeks all remain unanswered.

Given that the LFI magazine is supposed to be a bonus for Leica customers, it’s a pity that not only does it now work but that it’s not supported in any meaningful way.

Perhaps I should have taken note of the other low-scoring reviews and set my expectations accordingly.
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was working…

not loading photos after update… fix it!

Doesn’t Display Images

What is the worth of an app for photography if it doesn’t or can’t display images … none of the galleries work. Use to love this app but lately there’s no reason to have it.

Response from developer

Dear go2la, thank you for your message. A new version of the app, which has fixed the bug, has been available since yesterday. All the best, your LFI team

Poor Unfinished App

Great magazine only to be let down by a very poor app

subscriber and it keeps crashing

avoid!

Dr Seloom

App keeps crashing. Waste of time and €.

Crashes when attempting to load a magazine

Does is on iOS 18.1.1 and iPad 18.1.1

All my downloaded Issue Disappeared

Today, 11/30/24, I noticed that all the issues I had previously downloaded are gone and are in a “load issue” status. Why? Very frustrating.

Unable to login - server not responding

Unable to login and app not responding even when trying to login on website. Doesn’t even get to user/password prompt. Please resolve.

Love Leica but this is horrible.

I subscribe, pay and then need to put in an apple username and password to download the magazines (never works). Customer service is seemingly non-existent.

I try not to be a Debbie downer and be supporting but I’ve had to come to app reviews to find a way to voice frustration.

No issues, great magazine!

Amazing to see articles from the 1940’s appear on the feed. Inspirational newspaper makes me want to go out and shoot with my M.

Can’t close a magazine once you open it

If you open an issue there is no way to get out of it without deleting the app and downloading it again.

App allows access to paid content when it feels like it

I paid for a one year digital subscription then received an email stating that a registration code would be emailed within two days (weird that instant access isn’t provided but … okay).

Four days pass, I have my code, but the app won’t allow me to gain access without paying for each digital magazine (tried “restore purchases” but no luck). I email LFI, they say it should be working now; I restore purchases again and boom, I have access. Yay.

Lo and behold, two months pass and now it’s happening all over again.

Seriously frustrated,
Me
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Great App for All Photo Enthusiasts

Update: After some initial difficulty, the app works fine and I'm a happy subscriber. The LFI team was quick to resolve my issue and I now have access to the entire digital magazine archive. I heartily recommend subscribing to all who value high-quality photographic imagery and access to the excellent work and stories of so many great photographers.

Only stumble: App cannot be installed on both iOS and android; if you use both (as I do) you will have to choose only one (-1 star).

Aside from that, no issues. Images are rendered beautifully, text is easy to read on my iPad. Lots of info here, lots to explore, well worth the price of entry…
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Paid Subscription but Impossible to Login on iPad

As the title says, the app refuses to acknowledge my paid subscription. I’ve written twice for support but no response yet after several frustrating days.
I hate to complain, but not accepting my login creds is a disappointing failure on the part of LFI’s team. It’s just an app, after all, shouldn’t be difficult. I will revise this rating if the issue is quickly resolved (the free functions work fine) but will have to unfortunately request a refund if this login issue persists for much longer.
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Response from developer

Hi Jeff, thank you very much for contacting us. It is probably a matter of the device settings. We can certainly solve it very quickly. The best thing is to send us a short email to info@lfi-online.de Your LFI team

Issues before 2003 won’t show up

Issues before 2003 won’t show up

Beware - archive digital subscriptions don’t seem to work on iPad

If you buy a subscription to LFI, the instructions to unlock the digital archive via the LFI all on iPad don’t work. When you hit the $ value as instructed, it just prompts you to buy the magazine, with no ability to submit your subscription code.

It DOES seem to work via the iPhone app, but if you unlock via the iPhone app, it DOESN’T transfer to the iPad.

I email them with no response. I primarily bought the subscription so that i could access the archive on my iPad - frustrated and won’t likely renew because of it.
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