The Best
I am so happy we decided to move to Lincoln and Liberty First is our primary checking and saving accounts. We depend on the quality, knowledgeable and courteous banking personnel in person or phone helpfulness.
Intuitive
Very easy to use and the support chat is prompt which was very helpful when traveling
Great Place to Bank
I’ve been banking with LFCU since 2006, when I moved to Lincoln. They’ve got great interest rates on deposits and their service is exceptional. I continued to bank with them after I moved out of Nebraska because of their interest rates.
I am also impressed with their security. They notice suspicious activity on my debit and credit cards quickly and text or call me immediately.
I am also impressed with their security. They notice suspicious activity on my debit and credit cards quickly and text or call me immediately.
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The best banking app in America
Friendly very easy to set up not only that my bank employees very nice an go 1 step above safety measures an making you feel welcomed back every time
Remote deposit
So convenient and easy to use.
Update services
I wish we could use Zell or Venmo with our service
Lost transfer ability
I’m no longer able to transfer from checking to savings. Bummer
Password reset overkill
I’d give the bank 5 stars but a 90 day password change is way overkill. Even NIST guidance recommends 365 day change unless a compromise has occurred. Not only do I change pwd here, but all my downstream integrations are affected. Someone please make this a more user friendly experience. 90 days is overkill.
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Best customer service
Our bank is the very best of the best. eBanking is so easy, but if you have a problem, just call them!
Top Banking
Liberty First is first rate in mobile banking keep up the good work!
Must have app
Liberty First Credit Union is an awesome credit union, and I really enjoy using this app. It’s easy to use and provides all my banking info on my iPhone. If you use a Liberty First debit or credit card, download the Card Valet app to get alerts and set limits.
Ok, not the best
The app is OK, not really the best. I would appreciate if we could transfer money to external accounts, unless I just haven’t figured out how.
Check deposits
I would like to be able to deposit checks on the apps.
This bank has been nothing but amazing
I’ve always had difficulties building my credit and getting my life back on track and getting a vehicle….. right out the gate Liberty helped me with a car and at a grate loan rate. They also offered me a great credit card to help build my credit I recommend this bank to friends co workers and family
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Awesome update!
This update is amazing! It is very well organized and i can access things so much easier than before. It is much quicker and has everything i want on my online banking!
Used to be user friendly
I don’t know what happened, but I used to be able to see a budget function. This was extremely helpful and the user interface used to look far better. I can’t edit the dates on recurring payments, so I can’t make proper house payments. Please fix….
Go back to previous version
Ever since the latest update, this app is just plain bad. You can no longer search transactions or view transaction details. If you want to look at a transaction from 4 months ago, you physically have to scroll to 4 months and look for it that way. The mobile check deposit is also a pain to get to work. It says that I took two pictures of the front and the back of the check when I know that isn’t true. It takes 10 minutes just to deposit one check. At that point I might as well go to the bank and do it in person. Fix this stuff ASAP, these were never problems in the last version.
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Update is terrible.
Before I could transfer money to and from an external account with ease. Now there is no way to do this unless it’s a scheduled transfer for a loan. Completely useless to me now.
App often times just does not work
Being a financial app it should work better than other apps. Far to often I find myself randomly not able to access the app. Maybe Liberty First should switch to a software solutions company that can provide a reliable product. I utilize several other banks and none have the issues like Liberty First Mobile banking. Why is there no 24hr contact number on the app for customers to identify if there is actually an issue with our accounts vs just another glitch in Liberty Firsts banking software.
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Missing basic functions
Previously you could search your transaction history. I don't see any method of doing this in the app. How can such a basic thing be missing?
