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About

This app provides a virtual customer service channel for an electricity company in Rio de Janeiro, Brazil. It allows low-voltage customers to request services, manage their accounts, and access payment information conveniently and securely from anywhere.

Payment proof
Digital invoice signup
Reconnection after disconnection
Debt installment plans
Contract termination
Report power outage
Get barcode
Update registration
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What's New in Light

26

June 4, 2025

Olá, voltamos com melhorias e correções! - Notificações via push - Ajustes e melhorias no aplicativo

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User reviews

Horrível!

Ao entrar na conta para pagar fatura. Já consta como paga! Consertem isso!😠

Corrijam o bug (Apple pay é util!!!)

Prezados, a última atualização do app criou um bug que não permite pagamento pela wallet da apple pay. Um formato pratico e super util.

não funciona mais

o app nem abrir abre mais

Péssimo

O aplicativo simplesmente não funciona. Nem entra…

Parece o app do Gov

Sempre com instabilidade e não envia email pra recuperação de senha

FAQ

What does the Light app do?

The Light app serves as a virtual customer service channel for Light, an electricity company in Rio de Janeiro, Brazil. It allows low-voltage customers to request various services, manage their accounts, and access important billing information conveniently.

What are the key features of the Light app?

Key features include obtaining payment proof, signing up for digital invoices, requesting reconnection after service interruption, setting up installment plans for debts, and terminating contracts. It also allows reporting power outages, getting barcodes for payments, and updating registration details.

Is the Light app free to use?

Yes, the Light app is free to download and use. There are no charges associated with accessing its services or features. The app is provided as a free service to its customers.

Who is the target audience for the Light app?

The app is specifically designed for low-voltage electricity customers of Light in Rio de Janeiro, Brazil. It aims to provide them with a practical, secure, and easy-to-use platform for managing their electricity services.

What if I need services not available on the app?

For services not listed or available within the app, you can access Light's Virtual Agency online at www.agenciavirtual.light.com.br. You can also connect with them via Twitter, Facebook, or WhatsApp for further assistance.