Lightbeam Connect

Manage incidents and on-call operations in one app. Get instant alerts, track response, and keep teams aligned from your phone or desktop. Key Features • Incident management – Create, route, and resolve incidents with severity levels and full audit trails • On-call schedules – Manage rotations and see who’s on call at any time • Push notifications – Instant alerts when incidents are routed to you • Directory & events – Maintain team directories, import from CSV, and track system events • Organizations – Switch between multiple organizations with role-based access • Reports & analytics – View incident volume, response times, and resolution trends Enterprise-Ready • SSO – Use your existing identity provider (Okta, Azure AD, Google) • Tenant-hosted database – Keep data in your own PostgreSQL instance • Retention policies – Configurable retention for compliance