Won’t open
SEATTLE!????
Where is Cleveland in the app??
Response from developer
Hi there, heracaniac. Thanks for taking the time to review the Lighthouse Immersive app. We noticed that your review was published before Thanksgiving of last year. Since the initial success of Immersive Van Gogh, Lighthouse Immersive has opened 19 venues that are featured in the locations menu of the app. You attended the exhibit closer to its opening and we had not yet added Cleveland to the listings. You will see it is there now and will continue to be updated to reflect information about new Lighthouse Immersive experiences as they open in existing and new locations. We hope this helps in the future!
Where’s Pittsburgh on the locations?
Response from developer
Hi there, pudge126. Thanks for taking the time to review the Lighthouse Immersive app. We noticed that your review was published before Thanksgiving of last year. Since the initial success of Immersive Van Gogh, Lighthouse Immersive has opened 19 venues that are featured in the locations menu of the app. You attended the exhibit closer to its opening and we had not yet added Pittsburgh to the listings. You will see it is there now and will continue to be updated to reflect information about new Lighthouse Immersive experiences as they open in existing and new locations. We hope this helps in the future!
Great enhancement to the experience
New version of the app is great!
Audio guide should be upgraded
Response from developer
Hi there, mn88mouse. Thanks for taking the time to review the Lighthouse Immersive app. We are glad to hear you got a lot out of the rich content and activities. As to the audio guide - your feedback is very valuable and we are considering solutions that will increase usability. As you say - before any hard-coded solutions are implemented, recommending users turn off the auto screen lock before opening the audio guide is a great suggestion. Thank you again and we hope you return to the app for more info, resources, and activities on Lighthouse Immersive experiences that will continue to be added as new exhibits and locations open.
Interesting and helpful
Nothing of value
The only content is the same information in the email that told you to download the app.
Response from developer
Hi there, DRal3. Thanks for taking the time to review the Lighthouse Immersive app. We noticed that your review was published in the summer of last year. Since the initial success of Immersive Van Gogh, Lighthouse Immersive has opened 19 venues that are now all featured in the locations menu of the app. The app launched in tandem with the opening of the New York City venue and as such, it initially included specifications for New York with additional locations which were added to the menu in the fall. We’re not sure where you attended the exhibit, but you will now see a complete list of host cities. Additionally, new information about select Van Gogh works and interactives have been added since the summer. Additional info, resources, and activities on Lighthouse Immersive experiences will continue to be updated as new exhibits and locations open. We hope this helps.
Not useful
Response from developer
Hi there, AZKerstin. Thanks for taking the time to review the Lighthouse Immersive app. We noticed that your review was published in the summer of last year. Since the initial success of Immersive Van Gogh, Lighthouse Immersive has opened 19 venues that are now all featured in the locations menu of the app. The app launched in tandem with the opening of the New York City venue and as such, it initially included specifications for New York with additional locations which were added to the menu in the fall. New information about select Van Gogh works and interactives have been added to the app since the summer. Additional info, resources, and activities on Lighthouse Immersive experiences will continue to be updated as new exhibits and locations open.
