Frozen
App freezes when I get to the agree page! Won’t let me agree or do anything else! Junk!
No support to install app
I have been struggling to get the app to start working on my iPhone. There is no support or telephone number to call. Very exasperated
Terrible company
DOES NOT WORK ANYMORE! AFTER SO MUCH MONEY WE SPENT ON THIS, THEY COMPLELY ABANDON IT. THEY FIRST DROPPED THIER CLOUD SUPPORT AND NOW LOCAL WIFI WON'T WORK TO CONTROL LIGHT. Sylvania I BELIEVE OWNS THIS COMPANY. I'M VERY SURPRISED. SO MUCH FOR A HIGH RATED COMPANY. I WON'T EVEN BUY A BULB FROM THEM ANYMORE.
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Current update won’t support my lights
It appears they have
Not intuitive.
Hard to program due to cumbersome menu system.
Issue
Since daylight saving the light wont turn on at all when sceduled
Begeisterung
Auf einmal läuft der funktionslos geglaubte Kram wieder!
Super, ich freu mich!
Super, ich freu mich!
Don’t buy
Don’t ever buy these products from this brand again.is work for a year and then after update to new version….nothing worked….is useless. F the tech who ever designed for update. Will lose customers. Shame on them
Non riesco più a collegare le lampadine
Comprato le lampadine Osram Smart+ e non è più possibile collegarle e gestirle da remoto. Non oso pensare le prese che comandate acquistate!!
Lights turn on
No mater what if you manually turn them off or have on timer, the lights will turn back on. Wake up in morning to find lights on after they were turned off.
High end product from another era, that was killed gracefully.
Recent adopter of LIGHTIFY products; they were on clearance at Canadian Tire for less than 10$.
Impressed with the way this system was shut down, and it should serve as a good example of how to properly handle a smart home system discontinuation.
Although it’s a bit sad I wasn’t able to try out this system in it's heyday or with my smart assistants at all, it gave me the feeling that Osram is a good company with good values and it shows pretty much everywhere in this app and how the documentation is written.
Clearly a customer-focused team and hats off to you guys!
Although it sucks a bit that this way of openness and not being Chinese isn’t what ended up being the standard today.
Impressed with the way this system was shut down, and it should serve as a good example of how to properly handle a smart home system discontinuation.
Although it’s a bit sad I wasn’t able to try out this system in it's heyday or with my smart assistants at all, it gave me the feeling that Osram is a good company with good values and it shows pretty much everywhere in this app and how the documentation is written.
Clearly a customer-focused team and hats off to you guys!
Although it sucks a bit that this way of openness and not being Chinese isn’t what ended up being the standard today.
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Appalling
When the bulbs eventually get set up, it works great … for a while. But the app interface is very unintuitive and the process of pairing lights and switches, setting up groups and scenes is a massive pain. When you have a lot of lights like we do, this takes half a day.
Geht so
Immer wieder instabil und zwischendurch sogar funktionslos. Erst durch Neuinstallation wieder lauffähig. Dann versuch die App die Zustimmung zu den AGBs zu senden und meldet, man hätte kein Internet. Komisch nur, dass alle anderen Apps durchaus Internet haben und zwar im WLan
Fails to update Gateway Wifi
Update keeps failing
Absolutely horrible.
Big delay in response and will not connect to the gateway rendering the widget inoperable. Over all a badly designed app made worse.
Anonim@&:65
Es un asco no sirve j
Crazy app
Not being cloud connected decreased the usefulness of this app. It turns lights on and off at all the wrong times and now is stating to not even recognize the lights on the system. I’m switching to smart plugs instead.
No customer support
Apparently they have no customer support so if you have an issue, you’re apparently no longer able to use their product. My wifi password changed and apparently there’s no way to update it so I no longer can use my device
Bad system will not work with Alexa
It’s not available on Alexa anymore and it only works about 1% of the time if I could I buy all different lights in a different system do yourself a favor by a different company light
Worst experience ever
Thought my gateway Brie to bought a new one on Amazon. Just like with previous one, I cannot connect to gateway. It gets stuck after selecting the Lightify network and nothing happens. Frustrating. Issue seems to be with the app. Why don’t they care about their customers? Won’t buy another Osram product again unless they issue a fix to this soon.
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