ROUBOOOO!
Response from developer
Você pode solicitar um reembolso pela App Store, mas não tenho certeza de por que você comprou um aplicativo sem saber para que ele servia?
Crashes too much…. I really want it to work!
I’ve used it for over 5 years on and off, and I would use it more but it crashes too often for me to trust it for all my work. If it were more stable I would use it on every job.
Response from developer
Hi gaffer, sorry you’re having trouble! Email me at lightingdesigner.app@gmail.com, or use the “Email Developer” feature in the app, and we’ll get you sorted out.
Crashes
Response from developer
Try our new platform, Scenario. It’s incredibly stable on any device!
Do NOT waste your money
Response from developer
Try out our new platform, Scenario. Everything you’ve described here is the reason we’ve built it from the ground up to be more stable and flexible!
Unstable
The app is extremely unstable and crashes continuously.
Crashes when trying to render large plots
Love the app and its potential but it’s BUGGY
While it offers so many possibilities, I’d love for it to be more stable.
It’s great
Great App In Theory
Response from developer
Typically I’d ask you to reach out over email to get more details, but I see you already have! Thanks!
Crashes
Response from developer
Sorry to hear that! Please email lightingdesigner.app@gmail.com, or email through the app, and we’ll get the problem worked out.
Clunky
Where are the reports of total units and total watts/amps?
It also seems the units are not to scale
Response from developer
Adrian, thanks for your feedback. You can reach out over email if you want to discuss more improvements! In the meantime: there are various ways of adding Gels, and one of them actually IS writing it in a box (in the Patch table). I also agree that adding frames could be a smoother process, and I’m planning to add electrical distribution and calculation in a future update. You can get total fixture counts using the Truck feature and in the equipment list. The units are to manufacturer’s specifications. What are you comparing them against? If it’s a floor plan image, that might be what’s not to scale. You can use the “Calculate Image Size” feature to fix that. If you have more ideas, please email me and we’ll talk!
Buggy to the point of being unusable
Response from developer
I’d love to hear more about these bugs so I can get them fixed! Please email me at lightingdesigner.app@gmail.com, or use the “Email Developer” feature in the app, so we can track them down.
Keeps crashing while naming fixtures
Response from developer
Sorry to hear that! Please email me at lightingdesigner.app@gmail.com, or use the “Email Developer” feature in the app, and we’ll figure out what the problem is.
Mac
Response from developer
You actually can add scale drawings! Use any image that you can get into your device’s photos, then use the LD “Calculate Size” feature. You can set two points on the image, tell the app how far apart they SHOULD be, and LD will rescale the image to match the app scale. Email if you need any help!
Crashes all the time
Response from developer
Sorry to hear that! I’d recommend deleting and re-downloading. After that it should work normally. Send me an email at lightingdesigner.app@gmail.com if you have any other questions!
Excellent but still doesn’t have all of the basics
Response from developer
Not to worry; starting with v3.6.0, the app allows you to address fixtures up to 48 universes and 9999 channels. Let me know if you want more!
Buggy und it crasches
Response from developer
Sorry to hear that! It sounds like your download might have been corrupted in some way. I’d suggest deleting and re-downloading the app; after that, it should function correctly. I’ve received a few reports like this over the years, and a re-download has always done the trick. Email me at lightingdesigner.app@gmail.com, or use the Email Developer function built into the app, or the contact form on the website, to let me know how it works out!
Continuous crashing and overpriced
Response from developer
It’s certainly better on iPad, but it seemed wrong to not make it available for iPhone as well. I highly recommend iPad Pro with an Apple Pencil, and I built in keyboard shortcuts as well! The User Guide requires an internet connection to use, so just make sure that’s available.
Idea
Response from developer
Thanks! I’ll think about the best way to make that happen! Some video tutorials are certainly long overdue, but I’m sure anyone working in film/tv/theater will understand the laughability of finding the “free time” to do it :)
Great program, very helpful
I really appreciate the level of control and the density of the functionality and detail you can add and manipulate. Clearly a lot of time and thought went into this. Haven’t gotten deep enough to add truck/ crews / contact info but am looking forward to seeing how that works.
Having done my plots and layouts by hand previously this is a huge help.
Bry Thomas Sanders
Director of Photography
