Lightspeed Voice User Reviews

Customer Experience

Positive experience61.5% of reviews
Neutral15.4% of reviews
Negative experience23.1% of reviews

~ Based on 13 written reviews from the US App Store.

Is Lightspeed Voice Safe?

Lightspeed Voice appears mostly safe based on user ratings. AppsHunter Safety Score for Lightspeed Voice is 74/100.

This assessment is based on 30 user ratings, with an App Store average of 3.9/5.

Safety Analysis

63.3% of ratings point to a safe experience
16.7% of ratings suggest some concerns
20.0% of ratings point to a risky experience

~ Based on 30 App Store ratings for Lightspeed Voice.

Is Lightspeed Voice Legit?

Lightspeed Voice is no longer available in the App Store. AppsHunter Legitimacy Score for Lightspeed Voice is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Canโ€™t see texts.

Today is 12/12/24 and I have been able to see texts in almost two months. Tried many things. Nada

Canโ€™t see text

It would be useful to be able to see the text messages.

Love it

Love the app. Keep it up

Exceptional Experience

This app has made my workflow so much easier. I love how i can leave my office and still reach clients or help out my team where ever Iโ€™m at. This app is constantly getting updates and to top it all off they have exceptional customer support. Keep up the good work.

Worst support and app ever

This company is the worst VOIP company ever. iPhone app hasnโ€™t worked in 9 months. Customer service representative are rude. Everything is fixed with a bandaid.

Deception in contract

AVOID AT ALL COSTS - They snuck in a 36 month contract into our Service Agreement which I was never told about. DECEPTION at its finest - read the other 1 star reviews if you don't believe me.

Best VoIP app

Th e phone has worked great when out of the office and needed to make call with clients!

Downgrade from Vonage Business

Unclear messages when trying to receive calls
I have not been able to answer calls consistently from the app

Love it

I love the new Softphone app. I have quite a few employees and itโ€™s nice to be able to pull the switchboard and get to them quickly. This app is easy to use and intuitive another big plus from such a great company.

Excellent new entry to the voip app space!

It's a huge step in the right direction!
It's not yet as capable as some others but this will go a long way towards helping you manage a scalable solution for your business.

Awesome!

Very pleased with the Lightspeed app!

Worth the wait

LSV has been a phenomenal partner for our insurance agency. A solid in-house mobile app has been a major missing piece for a couple of years. This is a good first version. There are a few important features that are coming soon, but this app is totally sufficient for basic functions.

Phenomenal VoIP softphone

I got to participate in testing this app for months before it was released. This softphone has tons of features: texting, inbound/ outbound calling, live monitoring of company/ employee cals, and many more. Looking forward to continued updates with even more features! This softphone app is one of the best ones out. Great job Lightspeed Voice!
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