المشكلة
Response from developer
شكراً لك على ملاحظاتك. يبدو أنك واجهت مشكلة تمنعك من فتح مراحل معينة، وهذا أمر غير مقبول ولا يجب أن يحدث. نحن نعمل حالياً على التحقيق في هذا الخلل وإصلاحه. إذا كنت تستطيع التواصل مع فريق الدعم الخاص بنا عبر التطبيق ومشاركة تفاصيل حسابك أو موديل جهازك، فسوف نقوم بمساعدتك مباشرة لحل المشكلة.
..
Response from developer
Thank you! 🔥 We’re happy you’re enjoying the game! New levels are on the way, so stay tuned 😉✨
Ruined
Response from developer
We’re really sorry to hear this, and we truly understand why you’re disappointed. Losing progress after playing and loving the game for years is incredibly frustrating, and that’s not the experience we want anyone to have. We appreciate your honest feedback about the style, setup, and animations — it’s important to us and has been shared with the team. We’re actively reviewing recent changes and looking for ways to bring back more of the cozy feeling players loved. Thank you for sticking with us for so long, and we hope we can earn back your trust.
第14关玩不了
Response from developer
非常抱歉给您带来这样的体验 😔 这个问题可能是临时的加载或关卡异常导致的。请您先尝试以下方法: 重新启动游戏; 检查是否有可用的游戏更新; 清理后台并重新进入第14关。 如果问题仍然存在,请通过设置中的“联系客服”与我们联系,并附上截图,我们会尽快帮您解决。感谢您的反馈与耐心!
Chill cooking
Response from developer
Thank you so much for the lovely words! 💕 We’re really happy you’re enjoying the characters — Usagi will be very proud 🐰✨ It’s great to hear the first café feels well balanced and fair, even on harder levels. Hope the cozy vibes stay with you as you unlock more cafés!







