limber. User Reviews

Top reviews

Zero professionalism

Years ago, this used to be a really good app, and there was never any problem getting shifts. After completing many shifts with a perfect rating, they banned me for cancelling just two shifts that I couldn’t attend for personal reasons. Even after several years, I still haven’t been able to get my account restored.

What a lack of professionalism — absolutely no understanding from the support team. I cancelled two shifts with a full day’s notice, and they blocked my account immediately, despite all the shifts I had completed without any issues or complaints.
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don’t bother if you’re a man

nice app. perverts only hire girls on here though. bonus if you’re 18

my gf gets offers all the time and i don’t even with 10x more work experience

False age advertisement

said 17+ filled out all of my details made an account and then they said 18+??

Reviews speak for themselves

This app could’ve been very successful but not every business makes . I have over 4 years experience in all kinds of restaurants. Im “not selected for this shift” by 100% of the applications I go for despite applying as soon as shifts are available and let alone kitchen porter shifts. I’ve been told by other employers and clients of lumber that it's done on a star rating I believe. Where is the logic to “not hire” someone who is qualified for the position with experience due to them not having this positive stars with this system. Multiple reviews on this app comment and express the “zero c.v approach” being backwards for agency especially in this industry which I also think is ridiculous. I agree on the statement written in a a gf ed review stating

“It just seems to me like another corporation attempting to monopolise on the industry and it's us the workers that feel the brunt of it yet again.”

Optimistically, I’ll give this app one last try despite doubting any success with applying to shifts I’m more than qualified for…Unfortunately, the approach on the rating system, outdated menu & profile build doesn’t seem sustainable long term.

Martial-Bennett
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Time wasting

Made me complete the entire profile until telling me you have to be 18 years or older. Could’ve just said this at the start to save wasting time.

Pathetic service

I am associated with this app from last 3 months and i have applied several times for the job but never got selected, such a waste of time. I would suggest find something useful then this, do not rely on this app.

it is okay but outdated

I think this all is a great idea however there are so many issues with it…. I finished my shift however i had worked overtime - simple just add the hours to my timesheet, when it popped up after my shift there was no details on changing the hours, it just asked me to rate my experience and that was it! I turned to the FAQ’s for help and it told me to click “my shifts” and then select your time sheet to view and edit, there was no “my shifts” button and nowhere to view my timesheets, meaning I had just worked 3 hours overtime for nothing! All the FAQ’s response are dated from 5 years + as it says, they could really do with updating it to actually work with the current app. Even my employer was confused why he or me couldn’t edit the hours I worked! I have contacted the chat line but finishing my shift at 17:30 on a Sunday meant no one was there to help.
It’s a shame really because it could be such a good app + system if they actually put the time and effort into it.
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Bank details and NI

I’m trying to register on the app but before they can unlock my profile for me to accept shifts, they are requesting for my bank details and National insurance number. Why is that?

Absolutely useless app,don’t waste your time.No job even if you have 18 years of experience.

Btw you have rusian dialect and Belarus language and no Ukrainian.
Looks like we see what the owner position.

No Real Cancellation Policy

This agency system would be nice if it had a stronger cancellation policy on hirers. Shifts have been canceled three times in the space of a weekend.

Hirers should be charged for the full shift, just like they would be if you were an actual employee. Instead, you only get paid back for 2 hours of the canceled shift. If you apply but the shift is canceled before they take you, you don’t get paid anything.

One can’t even get a response from Chris the Limber guy on LinkedIn about the fact that after ten 3 star shifts you should be able to apply in the app as a paid Limber ambassador, but there’s always a systematic issue when you do. I don’t know anyone for whom it has worked.

The idea is great. You’ll always get paid the full amount after tax, and I’ve earned a lot through it - I even recommend local businesses to use it for hiring - but for people who rely on it, it isn’t as reliable as it seems.
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Response from developer

Hi there - we agree with your comments about hirer late cancellations. Hopefully Labour's new reforms will give us the cover we need to increase pay for late cancelled shifts. Currently, you only get paid 2 hours of the shift if the shift is cancelled within 6 hours, which we appreciate isn't great for workers and we'd like this to be fairer. Re our brand ambassador programme, we have that on pause at the moment and you shouldn't be able to apply to it. If you can in the app, can you let us know where so we can remove it? Thanks for your review and apologies for any frustration caused.

Avoid like the plague

Do not use it, they will defend the venue and blame you for don’t get paid correctly. Called the support and they try to justify wage theft… after I’ve show one of the prints I’ve saved for evidence they got quiet.

Good app for Jobless people

Thanks limber

Issues

App issues where buttons aren’t showing any text!

Don’t download this app. Auto Rejection

It used to be good and fair in 2021. Now it’s been a while and auto rejection keeps happening!!! No shifts whatsoever.

Dark mode please

Hey Limber, when Dark Mode? my eyes are bleeding from all that bright light...

Frustrating

This app is very frustrating. I have over 15 years experience in all kinds of restaurants. Im declined by 90% of the applications I go for despite applying as soon as jobs appear and even k.p shifts! This is because it’s done on a star rating I believe. There is no way I can can even get my foot in the door to start getting stars with this system. Also no area to upload a c.v which I think is ridiculous. It just seems to me like another corporation attempting to monopolise on the industry and it’s us the workers that feel the brunt of it yet again. I also have turned up to shifts after a 2 hour commute to be told to go home as they double booked which no compensation from the company or employer.
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Response from developer

We're sorry to hear about this. We appreciate getting your first shift is frustrating, which is why we offer all new limber workers without a rating to hirers for free - to try and incentivise them to take a chance. On hirer cancellations, we know these are frustrating too. You do get paid 2 hours for any late cancelled shifts and if you weren't, please get in touch so we can pay you those funds. This compensation should hopefully increase when Labour's new employment reforms come out.

I hate limber

Seriously, this app is atrocious. I live in a city with half a millin people, have the range set to 10 miles and still barely see more than 3 possible shifts a day, two of which are with the same hirers who always mess you around or just dont ever use the limber option, so youre just left to be removed from the shift whenever you set the date at which you need to know if youre accepted (say an hour before). Currently sat in the dark because i applied to a shift at 6:30 am and set my time till expiration to max, and still somehow had my application expire, meaning no one was hired. It takes weeks to get your first shift and its ok if you are able to get hired, but otherwise its useless. The "set your own rate" thing is all well and good until you realize theres so much demand that if you ever set your rate above the minimum, even if the shift is insanely last minute, youre basically guaranteed to not be hired. Also, the app locks you out of many shifts for no reason. I recently accepted a shift only to get there and be told "oh we double booked" and was paid only two hours of the pay for a 11 hour shift?? If its the hirers fault entirely that you arent getting any work because they messed up why dont you get atleast half the pay?? And after that all the shifts for that day that i had also applied to were autoremoved once i was accepted, and i could not re apply even after having my shift cancelled, meaning i couldnt get any work that day. Finally, ignore the "paid weekly" lies. If you work a shift, youll get paid for it in about 2 and a half weeks , if youre lucky, sometimes 20+ days afterwards. You can do this money borrowing thing (to borrow money you have already worked for and owed) up to 50% in advance, for a fee. I wont say exactly what i hope whoever made this app this way does but safe to say it involves baths and toasters :)
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Response from developer

Baths an toasters?! Blimey, that's a big much! We're sure you were probably joking, but you raise some valid concerns. The last cancellations piece is a frustration and we hope new labour legislation will help us improve the app here. Getting hired to your first shift is difficult. We make it free for hirers to hire first time workers to try and incentivise them, but it's competitive on the app and we know this is an issue - the problem is solving it. Pay weekly is true and once you're up and running, you do get paid week.y. We have to delay pay for that long as it takes a while for the system to collect funds. Wagestream is obviously a benefit there but it does have a fee. As for lack of shifts available - we're working hard to improve that. In many cites, there are thousands of shifts a week, but in some, there are fewer. Thanks for taking the time to review the app, even if it's not quite the review we aspire to get!

Not great

You developers don’t care much! Receiving a link which doesn’t last even second as message received expired and I didn’t even opened it. No way to contact you even receive response from you. What else to say Great.

Great but needs more info

Hi,

Great app! I love the flexibility it gives us to work whenever we want.

However, I think it would be very helpful if we could view our pay history within the app. This feature would allow us to easily track our earnings and due payments alongside our work history. By having a clear record of payment dates, amounts, and the corresponding work completed, it would make managing our finances much more convenient and transparent.

This addition would greatly enhance the overall user experience.
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Silly

It’s a bit silly how hard it is to get your first job? Surely there should be some process to getting your first rating to help you get your first job.