
LinArt AI Operator
Live chat for AI support teams
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💼 Business
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About
LinArt AI Operator is the mobile console for the LinArt AI Consultant platform. Your AI assistant answers visitors on your website around the clock; when someone needs a human, the conversation lands in your pocket — with full context already prepared.
WHY OPERATORS LIKE IT
• See who's waiting and for how long — waiting timers turn red past the SLA
• AI briefing before you type: topic, intent, urgency, mood and a summary of the whole conversation
• Visitor contacts, source page and referrer captured automatically — tap to call or email
• Reply in your language; the platform translates into the visitor's language automatically
• Preview the translation before sending, and see the original of any incoming message
BUILT FOR A MOBILE SHIFT
• Saved replies you can edit — no retyping the same answer on a phone keyboard
• Snooze a chat with a reminder for later (1 hour, 3 hours or tomorrow morning)
• Daily summary: who's waiting, what's urgent, how many leads came in
• Push notifications the moment a visitor asks for a person
• Availability modes — Available, Escalation-only, Silent, Away
• Swipe to claim, snooze, hide or close, with undo
AI COPILOT
• Draft replies suggested from the conversation and your knowledge base
• Teach the bot: turn your answer into a knowledge-base entry when you close a chat, so it handles the question itself next time
Interface in English, German and Russian. Requires a LinArt AI Consultant account — create one at ai.crm-iot.com.
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What's New in LinArt AI Operator
1.1
October 28, 2026
• Team notes: leave private notes on a chat that only your team can see. • Hand a chat over to a colleague, with an optional note for them. • Return a chat to the AI assistant in one tap. • Callback requests: see the visitor's phone number and preferred time, call with one tap. • Statistics for the last 7 or 30 days: conversations, AI-resolved, escalations, leads, response time, ratings. • Daily summary now comes from the server, with the chats that need attention. • Remote help: offer to help a visitor on their Windows PC (where enabled). • The operator language now follows the app language, so replies are translated correctly.
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