Хорошо!
Response from developer
Здравствуйте, Aaminagi. Спасибо за ваш отзыв. Опишите ваш запрос более подробно и отправьте письмо по этому адресу - support@lingvanex.com. Мы будем благодарны за ваш отзыв. С наилучшими пожеланиями, служба поддержки клиентов.
Best but buggy
Response from developer
Hello Quantum FTL. Thank you for your feedback. Please describe the situation with crashes in more detail and send a letter at this address - support@lingvanex.com. We'll be grateful for your feedback. Best regards, customer support.
Best so far…
I left off one star because it does mess up some key words and that has lead to huge misunderstandings. This is not good for business purposes and causes much stress.
Aside from the occasional incorrect wording, I use this regularly and overall am pleased with the functionality.
Response from developer
Hello anonymous4securiry. Thank you for your feedback. If you encounter examples of incorrect translation, please send them to us with clarification of the languages you worked with at this address - support@lingvanex.com. We'll be grateful for your feedback. Best regards, customer support.
Advertised language wasn’t available
Response from developer
Hello ragesqueen. Thank you for your feedback. Describe the problem in more detail and email us at this address: support@lingvanex.com. Please specify what language you are talking about? We'll be grateful for your feedback. Best regards, customer support.
No pronunciation or support
Contacted support but did not get a response so I’ve cancelled the subscription- no point paying for something if I can’t get it working
Won’t translate to Spanish
Response from developer
Hello aperez777. Thank you for your feedback. Describe the problem in more detail and email us at this address: support@lingvanex.com. We'll be grateful for your feedback. Best regards, customer support.
This thing is ridiculous!
I’m fluent in the three languages I tried it on and it was so off and placed random words in the text. I don’t recommend this at all!
It’s okay
Response from developer
Hello Cheeveka4. Thank you for your feedback. Describe the problem in more detail and email us at this address: support@lingvanex.com. We'll be grateful for your feedback. Best regards, customer support.
False Promises
Time to cancel and delete this ap.
Response from developer
Hello Catastrophe28. Thank you for your feedback. We are honest with our clients. You can use the text translation in the app for free, but we have not indicated anywhere that our other app features will also be available for free. If you find a mention of free use of other translator features in the official source, we will give you a subscription for free. Best regards, customer support.
Was good (edited update)
Edit: support request sent and hopefully they can resolve this.
It’s okay
Response from developer
Thank you for your feedback, please describe the problem in more detail to us at support@lingvanex.com
Жесть
Response from developer
Благодарим вас за отзыв, опишите проблему более подробно и напишите нам по адресу support@lingvanex.com
Difficult to cancel
Glitches
Response from developer
Thank you for your feedback, please describe the problem in more detail to us at support@lingvanex.com
A dud - Basic features don’t work
I had such great hopes for this app, but after trying it out for only a few days I’ve found several basic features that simply don’t work. Translation itself hangs unless you have an absolutely fantastic network connection. Importing photos for translation flat out fails. For such an expensive service the basic things need to work or else why would you pay for this? I reached out to customer service about the issues and the response was basically “thanks, we’ll let people know this doesn’t work.”
I attempted also to use the desktop app and couldn’t even get it working in a normal install without several communications with customer service. Seems there are a lot of flaws.
Response from developer
Thank you for your feedback. We will do our best to fix the problem.
App does not work
Response from developer
Please write more about the problem to support@lingvanex.com
Все было прекрасно
Response from developer
Спасибо за ваш отзыв. Пожалуйста удалите приложение и установите его заново из App Store. Если у вас будут вопросы, пожалуйста напишите нам на support@lingvanex.com
Stopped working after update!
It was a five star app before!
Please fix ASAP! Thank you!
Response from developer
Thank you for your feedback. Please uninstall the app and reinstall it from the App Store. If you have any questions, please email us at support@lingvanex.com
Шпион
Response from developer
Извините, что вам не понравилось наше приложение, напишите пожалуйста подробнее на support@lingvanex.com, мы постараемся это исправить
NO GO
Response from developer
Could you please tell us which languages did not work in the app? Please write to us at support@lingvanex.com. We'll be grateful for your feedback.
